#WeNurses - Thursday 10th May 2018 8pm (GMT Standard Time) Understanding leadership needs

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Hosted by WeNurses using #WeNurses

This chat is guest hosted by @CatherinePelley

Understanding the management and leadership needs of ward sisters and team leaders


The ward sister role has been identified as one of the most important roles in the delivery of high quality patient care. The importance of this role was recognised in The Francis Report (Francis, 2013) which recommended that ward sisters should operate in a supervisory capacity.The ward sister should be visible and accessible to both patients and staff alike. The ward sister should also know about the care of every patient on their ward. Ward sisters should be a role model and mentor and enable a caring culture. As they work alongside staff, they develop clinical competencies and leadership skills within the team.

The ward sister is the centre of the patient experience and has an impact on standards of patient care. Effective ward sister leader has a positive impact on patient outcomes, staff performance and overall patient and staff satisfaction.

There is no current set of agreed ward sister competencies and guide in England, with many providers developing systems locally to support ward sisters in their leadership and management development.

The handbook being developed will help and support aspiring and existing ward sisters to identify their own learning needs and areas where they require additional support. Ward sisters will also be able to recognise the aspects where they excel and use this to provide support to colleagues and peers. Trust Directors of Nursing will be able to use the handbook to review existing programmes of support to their ward sisters.

The handbook has been developed following discussions with many providers as well as national bodies such as the RCN and QNI.

The tweet chat will enable a wider audience to contribute to the content of the handbook. The author will take a lead role in the tweet chat sharing the experience of developing the handbook, responding to questions and engaging in conversation with other participants.

Examples of topics that willbe considered include:

·      What are the management skills required to be a ward sister/team leader?

·      What are the leadership skills required to be a ward sister/team leader?

·      What preparation would ward sisters have wanted prior to coming into post?

·      What are the key responsibilities and priorities of the ward sister role?

·      How does a ward sister balance the professional responsibilities and the management responsibilities of the role?

·      What competencies do you need as a ward sister?

·      How can ward sisters be best supported in their role?

Note the use of the term ward sister is generic and includes those working in in-patient settings and managing community teams. The nurse would be working at Band 7 and have 24 hour responsibility for the team and clinical service.


About our guest host

Catherine Pelley Nurse Fellow Leadership NHS Improvement

Catherine has over 30 years’ experience as a nurse in theNHS having worked in acute, community and mental health settings as well as in commissioning organisations. Catherine is currently developing a ward sister/ team leader handbook to support nurses in these roles to gain a wider understanding of the skills and competencies required to work in this pivotal role in patient care.  This handbook will enable nurses in these roles to identify their own learning needs as well as enable providers to develop support programmes for both current and aspiring ward sisters/ team leaders.

Catherine has experience of being a ward sister and team leader in community settings as well as significant senior nurse leadership experience.  Catherine has also benefited from participating in leadership programmes throughout her career. 





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 Chat Summary

 

Post chat summary by Catherine Pelley

So this blog is a first for me. I’ve never written a blog and I had never run a chat before until last night when with the amazing @wenurses I was the guest host on a chat about the leadership and management skills of ward managers and team leaders. The chat was created to help shape work I’m doing on a handbook and competency guide for Band 7 nurses in providers. A guide that I hope will help develop further the nurses in this important role.

So what are the skills needed to be an effective ward manager? Practical skills such as people management, conflict resolution and delegation were considered essential. However overwhelmingly the comments related to the personal attributes of the nurse. Being trustworthy, visible and supporting and caring for your team were as important. As a role model the ward manager has such an influence on nurses and the wider team. Many spoke of their own experiences and what they felt was important. From this we do need to consider how we value and demonstrate the personal qualities we want from this role as much as the practical skills required.

Experience to be able to do the job well was also recognised, with the added risk that we were losing the experience and not considering the impact on the new workforce at this level. Preparation and support to the new ward manager is required and the need to plan for this now rather than wait until it’s too late.

I was also challenged about titles and if this applies to all settings. This is greater than the traditional role of the ward sister we all recognise. It’s creating a skilled workforce at Band 7 taking leadership responsibility for teams and patients in many settings of all care types.

The need to care for the team and each other is also important. The challenges of working in the NHS are so great that we cannot forget the needs of each other and our teams. Supporting the ward manager to support their team is essential.

Emotional intelligence and understanding self are considered key to the success of a ward manager. Personally I found out about this late in my career and can look back on those times when I could have done things differently if I had better understood this aspect of leadership in the way Ido now.

Whilst we can articulate the skills we want in a ward manager, we need to ensure that we prepare nurses for these roles, support them in these roles and help build effective teams.

An essential role that we need to value, develop and appreciate.

My next steps are to use this chat to enhance the content of the handbook I am developing.

Finally a huge thank you to all who took the time to contribute.





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 #WeNurses transcript

 
@WeNurses
10 May 2018 20:00
Helllooooo nurses of Twitter !! Welcome to tonights #WeNurses Tonight we are discussing "Understanding the leade… https://twitter.com/i/web/status/994653381431001089
@CatherinePelley
10 May 2018 20:00
RT @WeNurses: Helllooooo nurses of Twitter !! Welcome to tonights #WeNurses Tonight we are discussing "Understanding the leadership need…
@AgencyNurse
10 May 2018 20:01
Hello Teresa here #WeNurses https://twitter.com/WeNurses/status/994653381431001089
@CatherinePelley
10 May 2018 20:01
@WeNurses #Wenurses hello everyone
@LewisGoodall7
10 May 2018 20:01
#WeNurses hello!
@mrsjmckenna
10 May 2018 20:01
Hello #WeNurses @wenurses @CatherinePelley
@WeNurses
10 May 2018 20:01
@CatherinePelley Hi Catherine - welcome and thank you for developing tonights discussion #WeNurses
@WeNurses
10 May 2018 20:01
Hi Charlotte #WeNurses https://twitter.com/22_ChArLoTtE_22/status/994653669713948673
@Lindajdempster
10 May 2018 20:02
@WeNurses #WeNurses hello ??
@WeNurses
10 May 2018 20:02
@LewisGoodall7 Hi there - thanks for joining us #WeNurses
@WeNurses
10 May 2018 20:02
@mrsjmckenna @CatherinePelley Hi there #WeNurses
@zoepackman117
10 May 2018 20:02
RT @WeNurses: Helllooooo nurses of Twitter !! Welcome to tonights #WeNurses Tonight we are discussing "Understanding the leadership need…
@WeNurses
10 May 2018 20:02
@zoepackman117 @CatherinePelley Hi Zoe #WeNurses
@pjm494
10 May 2018 20:02
Hello #WeNurses
@SherreeFagge
10 May 2018 20:02
RT @WeNurses: @mrsjmckenna @CatherinePelley Hi there #WeNurses
@WeNurses
10 May 2018 20:03
@Lindajdempster Hi Linda #WeNurses
@WeNurses
10 May 2018 20:03
@pjm494 Hi There #WeNurses
@WeNurses
10 May 2018 20:03
Absolutely great point #WeNurses https://twitter.com/LewisGoodall7/status/994654098409521152
@lesley_jones21
10 May 2018 20:04
@WeNurses @WeNurses #WeNurses Q1 with the pressures in clinical environments conflict management skills are needed
@WeNurses
10 May 2018 20:04
Don't forget to add #WeNurses to your tweets folk so we can see you :D https://t.co/R6gZ0wnCE0
@TechNurseJon
10 May 2018 20:04
@WeNurses @CatherinePelley Hi, Jon from the U.S. here, just joining as an observer. #wenurses
@rcni
10 May 2018 20:04
Looks like a #wenurses subject tonight. Join in if you can. Lots of leadership articles at https://t.co/8u87fqOJRP https://t.co/4UuYGQ3lRf
@WeNurses
10 May 2018 20:05
Interesting point - what do you mean by this ? #WeNurses https://t.co/CSVuv6SkeO
@WeNurses
10 May 2018 20:05
RT @rcni: Looks like a #wenurses subject tonight. Join in if you can. Lots of leadership articles at https://t.co/8u87fqOJRP https://t.co/4…
@WeNurses
10 May 2018 20:05
@TechNurseJon @CatherinePelley Welcome - good to have you join us :D #wenurses
@WeNurses
10 May 2018 20:06
#WeNurses https://t.co/uakPQD873m
@keeling_michael
10 May 2018 20:06
RT @WeNurses: Helllooooo nurses of Twitter !! Welcome to tonights #WeNurses Tonight we are discussing "Understanding the leadership need…
@CatherinePelley
10 May 2018 20:06
@Lindajdempster @WeNurses How do we define trustworthy? How do we help ward managers demonstrate this? #WeNurses
@janey513
10 May 2018 20:06
@WeNurses @CatherinePelley Hi #WeNurses following along
@keeling_michael
10 May 2018 20:06
@WeNurses @CatherinePelley Hello #wenurses :-)
@AgencyNurse
10 May 2018 20:06
Yes think people management is high on my list too ... being able to delegate comes a close second #WeNurses https://twitter.com/zoepackman117/status/994654738867204096
@WeNurses
10 May 2018 20:07
Great question #WeNurses https://twitter.com/CatherinePelley/status/994654915954925568
@WeNurses
10 May 2018 20:07
Hehehehe yep a good point ;D (and latecomers always welcome) #WeNurses https://twitter.com/PhilBallRN/status/994654882618597376
@PhilBallRN
10 May 2018 20:08
Meant to attach this pic, so another management skill #fail #WeNurses for @CavellTrust https://t.co/kh7BuIwuUj
@nursingSUni
10 May 2018 20:08
@WeNurses @CatherinePelley Hello ???? I would like to join in if I may? #Wenurses
@WeNurses
10 May 2018 20:08
All great points #WeNurses https://twitter.com/LewisGoodall7/status/994654878239809537
@PhilBallRN
10 May 2018 20:08
RT @WeNurses: Hehehehe yep a good point ;D (and latecomers always welcome) #WeNurses https://twitter.com/PhilBallRN/status/994654882618597376
@WeNurses
10 May 2018 20:08
@keeling_michael @CatherinePelley Hi Michael - lovely to see you #WeNurses
@Lindajdempster
10 May 2018 20:08
@CatherinePelley @WeNurses #WeNurses a team needs to trust their leader - and know that the leader will do what they say
@WeNurses
10 May 2018 20:09
#WeNurses https://twitter.com/lesley_jones21/status/994655238069121024
@WeNurses
10 May 2018 20:09
Yes please do - everyone welcome :D #WeNurses https://twitter.com/nursingSUni/status/994655343891419141
@WeNurses
10 May 2018 20:09
RT @Lindajdempster: @CatherinePelley @WeNurses #WeNurses a team needs to trust their leader - and know that the leader will do what they say
@keeling_michael
10 May 2018 20:09
@WeNurses People management skills.. #wenurses
@janey513
10 May 2018 20:09
@WeNurses Inclusive leadership skills, the ability to bring your team along with you as a collective vision. #WeNurses
@AgencyNurse
10 May 2018 20:09
@PhilBallRN @CavellTrust ooooh delicious !! #WeNurses
@WeNurses
10 May 2018 20:10
QUESTION 2 What are the LEADERSHIP skills required to be a ward sister/team leader/ ward manager? #WeNurses https://t.co/hGWAriBxG4
@AgencyNurse
10 May 2018 20:10
Yes indeed #WeNurses https://twitter.com/derekfisher2907/status/994655768497524736
@WeNurses
10 May 2018 20:10
#WeNurses https://twitter.com/LewisGoodall7/status/994655841352667138
@keeling_michael
10 May 2018 20:10
@WeNurses Motivational and leadership skills... #wenurses
@glenn_westrop
10 May 2018 20:11
RT @Lindajdempster: @CatherinePelley @WeNurses #WeNurses a team needs to trust their leader - and know that the leader will do what they say
@janey513
10 May 2018 20:11
RT @WeNurses: Absolutely great point #WeNurses https://twitter.com/LewisGoodall7/status/994654098409521152
@keeling_michael
10 May 2018 20:11
RT @WeNurses: #WeNurses https://twitter.com/LewisGoodall7/status/994655841352667138
@DeeDavies12
10 May 2018 20:11
@WeNurses Good at following processes and procedures , honesty and fairness #WeNurses
@CatherinePelley
10 May 2018 20:11
@nursingSUni @WeNurses Welcome. Would love to have your perspective as a student and ward managers of the future? #wenurses
@AgencyNurse
10 May 2018 20:12
Being able to take people with you, show people the way rather than tell them #WeNurses https://twitter.com/WeNurses/status/994655819802316802
@nursingSUni
10 May 2018 20:12
@WeNurses #WeNurses emotional intelligence?
@keeling_michael
10 May 2018 20:12
@WeNurses Yes, ability to value the team, to support and motivate... And to inspire :-) #wenurses
@glenn_westrop
10 May 2018 20:12
And the team leader really needs to know there team and not be distant, hello! By the way #wenurses https://twitter.com/Lindajdempster/status/994655559432499207
@WeNurses
10 May 2018 20:12
#WeNurses https://twitter.com/SP_Duckworth/status/994656218630295554
@WeNurses
10 May 2018 20:12
RT @nursingSUni: @WeNurses #WeNurses emotional intelligence?
@WeNurses
10 May 2018 20:12
RT @keeling_michael: @WeNurses Yes, ability to value the team, to support and motivate... And to inspire :-) #wenurses
@JeanieThePixie
10 May 2018 20:12
RT @WeNurses: #WeNurses https://twitter.com/SP_Duckworth/status/994656218630295554
@SherreeFagge
10 May 2018 20:12
#Wenurses , question 2- share your vision and win hearts and minds . https://twitter.com/wenurses/status/994655819802316802
@zoepackman117
10 May 2018 20:12
@CatherinePelley @PhilBallRN @WeNurses @CavellTrust Is it about prioritisation and as @AgencyNurse said delegation #wenurses
@WeNurses
10 May 2018 20:12
RT @SherreeFagge: #Wenurses , question 2- share your vision and win hearts and minds . https://twitter.com/wenurses/status/994655819802316802
@PhilBallRN
10 May 2018 20:13
@CatherinePelley @WeNurses @CavellTrust Developing time management- #wenurses I learnt by examples of good and bad… https://twitter.com/i/web/status/994656592309219336
@keeling_michael
10 May 2018 20:13
RT @AgencyNurse: Being able to take people with you, show people the way rather than tell them #WeNurses https://twitter.com/WeNurses/status/994655819802316802
@pjm494
10 May 2018 20:13
By being brave and saying what needs to be said and doing what needs to be done #WeNurses
@WeNurses
10 May 2018 20:13
RT @pjm494: By being brave and saying what needs to be said and doing what needs to be done #WeNurses
@CatherinePelley
10 May 2018 20:14
@SP_Duckworth Really important issue? How do we make this happen? #Wenurses
@lesley_jones21
10 May 2018 20:14
@WeNurses @WeNurses #wenurses Q2 ward sisters increasing will need digital awareness skills
@keeling_michael
10 May 2018 20:14
@AgencyNurse Completely.. To inspire and empower #WeNurses
@CatherinePelley
10 May 2018 20:15
@glenn_westrop Welcome @glenn_westrop #wenurses
@AgencyNurse
10 May 2018 20:15
You said it much more succinctly than me ... agree :D #WeNurses https://twitter.com/keeling_michael/status/994657012041568262
@PhilBallRN
10 May 2018 20:15
@CatherinePelley @WeNurses @CavellTrust 2/2 #WeNurses re delegation, one ward I worked on had one sister who prided… https://twitter.com/i/web/status/994657210901942272
@VickiJNurse
10 May 2018 20:15
@SherreeFagge @WeNurses For them to know you are there for them in good times and bad #Wenurses
@WeNurses
10 May 2018 20:16
A fascinating point - is the difference between management and leadership skill all in the approach ? #WeNurses https://twitter.com/janey513/status/994657207651323904
@RebeccaCrossle2
10 May 2018 20:16
#Wenurses positive mindset even in the face of difficult times, motivational and inspiring are all on top for me ????
@WeNurses
10 May 2018 20:16
RT @VickiJNurse: @SherreeFagge @WeNurses For them to know you are there for them in good times and bad #Wenurses
@WeNurses
10 May 2018 20:16
RT @PhilBallRN: @CatherinePelley @WeNurses @CavellTrust 2/2 #WeNurses re delegation, one ward I worked on had one sister who prided herself…
@PUNC14Julie
10 May 2018 20:16
RT @WeNurses: Helllooooo nurses of Twitter !! Welcome to tonights #WeNurses Tonight we are discussing "Understanding the leadership need…
@keeling_michael
10 May 2018 20:16
@AgencyNurse ?? well that's a first for me!! I'll take that!! #wenurses
@WeNurses
10 May 2018 20:16
RT @RebeccaCrossle2: #Wenurses positive mindset even in the face of difficult times, motivational and inspiring are all on top for me ????
@AgencyNurse
10 May 2018 20:17
@keeling_michael :D #WeNurses
@nursingSUni
10 May 2018 20:17
RT @keeling_michael: @WeNurses Yes, ability to value the team, to support and motivate... And to inspire :-) #wenurses
@janey513
10 May 2018 20:18
RT @RebeccaCrossle2: #Wenurses positive mindset even in the face of difficult times, motivational and inspiring are all on top for me ????
@keeling_michael
10 May 2018 20:18
@DeeDavies12 @WeNurses Fairness is essential for teams... To build cohesive teams with trust and respect.. #WeNurses
@Eric_Barratt
10 May 2018 20:18
Thoses on the #WeNurses chat this evening might like this opportunity to talk about what's important to you and wha… https://twitter.com/i/web/status/994658006200668162
@RebeccaCrossle2
10 May 2018 20:18
#wenurses https://goo.gl/images/QT5zBr
@CatherinePelley
10 May 2018 20:18
@janey513 @WeNurses I agree, and mustn’t forget the practical skills that we need to help develop to become better leaders #WeNurses
@nursingSUni
10 May 2018 20:19
RT @WeNurses: Don't forget to add #WeNurses to your tweets folk so we can see you :D https://t.co/R6gZ0wnCE0
@glenn_westrop
10 May 2018 20:19
@WeNurses #wenurses best ward sisters tenacious and let their team shine, not themselves taking different viewpoint… https://twitter.com/i/web/status/994658105307877376
@keeling_michael
10 May 2018 20:19
RT @lesley_jones21: @WeNurses @WeNurses #wenurses Q2 ward sisters increasing will need digital awareness skills
@AgencyNurse
10 May 2018 20:19
Found this interesting re leadership & management #WeNurses Think they feed off each other ... balance is needed https://t.co/mx4Q6xv5Va
@WeNurses
10 May 2018 20:20
RT @glenn_westrop: @WeNurses #wenurses best ward sisters tenacious and let their team shine, not themselves taking different viewpoints and…
@WeNurses
10 May 2018 20:20
#WeNurses https://twitter.com/glenn_westrop/status/994658383595794438
@mkitching15
10 May 2018 20:20
RT @AgencyNurse: Found this interesting re leadership & management #WeNurses Think they feed off each other ... balance is needed https:/…
@clf0109
10 May 2018 20:21
@WeNurses Hi! A bit late but I’ll join in between being mums taxi! The ability to listen, prioritise, honesty and lead by example #WeNurses
@Lindajdempster
10 May 2018 20:22
#WeNurses I have had the pleasure or working with so many inspirational excellent ward leaders - very hard to defi… https://twitter.com/i/web/status/994658854662299648
@WeNurses
10 May 2018 20:22
RT @Lindajdempster: #WeNurses I have had the pleasure or working with so many inspirational excellent ward leaders - very hard to define i…
@WeNurses
10 May 2018 20:22
RT @RebeccaCrossle2: #wenurses https://goo.gl/images/QT5zBr
@WeNurses
10 May 2018 20:23
Hi Claire - welcome - all good points #WeNurses https://twitter.com/clf0109/status/994658775738015744
@WeNurses
10 May 2018 20:24
#WeNurses https://twitter.com/pea88/status/994659276584030209
@janey513
10 May 2018 20:24
RT @Lindajdempster: #WeNurses I have had the pleasure or working with so many inspirational excellent ward leaders - very hard to define i…
@TammyYoung111
10 May 2018 20:24
@CatherinePelley @PhilBallRN @WeNurses @CavellTrust Hello #wenurses I agree prioritisation is a skill, understandin… https://twitter.com/i/web/status/994659419370803201
@WeNurses
10 May 2018 20:24
RT @TammyYoung111: @CatherinePelley @PhilBallRN @WeNurses @CavellTrust Hello #wenurses I agree prioritisation is a skill, understanding wha…
@nursingSUni
10 May 2018 20:24
@WeNurses #Wenurses - I think you need to do a course on preparing to be a ward manager? I did a multidisciplinary… https://twitter.com/i/web/status/994659474311958528
@CatherinePelley
10 May 2018 20:24
@Lindajdempster #Wenurses I like the “is this good enough for my mother/father” benchmark. Not always easy to measure
@PhilBallRN
10 May 2018 20:25
That describes what I’ve seen of this person, #WeNurses and it keeps everyone on their toes! https://twitter.com/agencynurse/status/994658850702811143
@WeNurses
10 May 2018 20:25
Would this help to prepare people for this role ? #WeNurses https://twitter.com/nursingSUni/status/994659474311958528
@22_ChArLoTtE_22
10 May 2018 20:25
RT @CatherinePelley: @Lindajdempster #Wenurses I like the “is this good enough for my mother/father” benchmark. Not always easy to measure
@Lindajdempster
10 May 2018 20:25
@CatherinePelley #Wenurses has always been my benchmark
@AgencyNurse
10 May 2018 20:25
@PhilBallRN well in that case he / she sounds amazing ... are they open to cloning?? :D #WeNurses
@WeNurses
10 May 2018 20:26
#WeNurses great point #WeNurses https://twitter.com/SherreeFagge/status/994659743548493824
@RebeccaCrossle2
10 May 2018 20:26
@WeNurses #wenurses @Sch4Change is a brilliant resource ??
@lesley_jones21
10 May 2018 20:26
@clf0109 @WeNurses @WeNurses #Wenurses I think understanding their role as role models and developing others is key… https://t.co/8AJfzTh7Xi
@RebeccaCrossle2
10 May 2018 20:27
@nursingSUni @WeNurses Have a look @Sch4Change it's brilliant #WeNurses
@keeling_michael
10 May 2018 20:27
@CatherinePelley @PhilBallRN @derekfisher2907 @AgencyNurse Yes, visible and accessible... But def need ability to multi task!!! #wenurses
@helen_vyas
10 May 2018 20:27
@WeNurses @CatherinePelley Hello #wenurses from sunny (ish) Manchester!! X
@PhilBallRN
10 May 2018 20:27
@AgencyNurse Well they do tweet, not sure about the cloning, good to emulate and learn from though #weNurses
@nursingSUni
10 May 2018 20:28
@WeNurses #Wenurses Well it could certainly offer insight and critical thought about how a ward manager job descrip… https://t.co/TGYX4eMSBt
@CatherinePelley
10 May 2018 20:28
@WeNurses Doing it right can be so much easier than struggling through #wenurses
@WeNurses
10 May 2018 20:28
RT @CatherinePelley: @WeNurses Doing it right can be so much easier than struggling through #wenurses
@WeNurses
10 May 2018 20:29
RT @nursingSUni: @WeNurses #Wenurses Well it could certainly offer insight and critical thought about how a ward manager job description mi…
@WeNurses
10 May 2018 20:29
@helen_vyas @CatherinePelley Hi Helen - welcome #WeNurses
@PhilBallRN
10 May 2018 20:29
Hi folks #WeNurses Am conscious I’m seeing some replies and conversations without #WeNurse on them, means they can’… https://twitter.com/i/web/status/994660723774119937
@SherreeFagge
10 May 2018 20:29
#Wenurses - we had a quote that said it all -“The Care you walk past is the care you accept” setting personal high… https://twitter.com/i/web/status/994660774386782208
@mattycaine87
10 May 2018 20:29
@WeNurses Humility, honesty, and self appraisal. A true leader makes leaders out of others #WeNurses
@pjm494
10 May 2018 20:29
Agree @SherreeFagge but also need to help them put them into practice #WeNurses https://twitter.com/sherreefagge/status/994659743548493824
@BrightonSim
10 May 2018 20:30
RT @SherreeFagge: #Wenurses - we had a quote that said it all -“The Care you walk past is the care you accept” setting personal high standa…
@AgencyNurse
10 May 2018 20:30
So perhaps we need to add the ability to set boundaries and be clear to the list of skills too ?? #WeNurses https://twitter.com/LewisGoodall7/status/994660602030194689
@CatherinePelley
10 May 2018 20:30
@nursingSUni @WeNurses I like the idea of practical support for new Ward sisters, helping them to be more confident quicker #Wenurses
@RebeccaCrossle2
10 May 2018 20:30
#wenurses I'll add approachable, open minded and totally present https://t.co/wqhFpnDmLX
@WeNurses
10 May 2018 20:31
Role models are very important - do we recognise and utilse them enough in this area ?? #WeNurses https://twitter.com/janey513/status/994660918159118338
@CatherinePelley
10 May 2018 20:31
@janey513 @WeNurses How do we help do that with more and more demand? #wenurses
@KarriPops
10 May 2018 20:31
Helllo joining late as I’ve been working today will catch up on the post chat info later it’s now tea time #westns #teabrief #WeNurses
@pea88
10 May 2018 20:31
@WeNurses Anything would have been nice. But appraisal skills. Crisis management skills anongst others #wenurses
@Lindajdempster
10 May 2018 20:31
@SherreeFagge #WeNurses I agree 100%
@clf0109
10 May 2018 20:31
@lesley_jones21 @WeNurses Yes agree. Very important to encourage and support development of others #WeNurses
@WeNurses
10 May 2018 20:31
#WeNurses https://twitter.com/Donato_Tallo/status/994661028305784832
@WeNurses
10 May 2018 20:32
This sounds interesting - do we have anything similar in the UK folks ? #WeNurses https://twitter.com/zoepackman117/status/994661066943672321
@WeNurses
10 May 2018 20:32
RT @pea88: @WeNurses Anything would have been nice. But appraisal skills. Crisis management skills anongst others #wenurses
@glenn_westrop
10 May 2018 20:32
@nursingSUni @WeNurses #wenurses yep I think the best I have worked with really get there stakeholders and support… https://twitter.com/i/web/status/994661598974414848
@WeNurses
10 May 2018 20:33
Wow that sounds fab - what sort of things were included ? #Wenurses https://twitter.com/LewisGoodall7/status/994661385333288960
@RebeccaCrossle2
10 May 2018 20:33
Agreed #WeNurses https://twitter.com/KarriPops/status/994661458846904320
@WeNurses
10 May 2018 20:33
#WeNurses https://twitter.com/Katrina_J_W/status/994661564820152321
@keeling_michael
10 May 2018 20:33
@derekfisher2907 @CatherinePelley @PhilBallRN @AgencyNurse Haha yes completely agree :-) #WeNurses
@RebeccaCrossle2
10 May 2018 20:33
Agreed #WeNurses https://twitter.com/Katrina_J_W/status/994661564820152321
@PhilBallRN
10 May 2018 20:33
@WeNurses Q4 answer #Wenurses 1. Safety of patients, 2. Care for the team, then they can give the care required and… https://twitter.com/i/web/status/994661805099245568
@lesley_jones21
10 May 2018 20:33
@CatherinePelley @nursingSUni @WeNurses @WeNurses #wenurses maybe a network or forum to be encouraged locally. Coac… https://t.co/uC5C6T92bS
@zoepackman117
10 May 2018 20:34
@WeNurses Listening #wenurses
@WeNurses
10 May 2018 20:34
RT @PhilBallRN: @WeNurses Q4 answer #Wenurses 1. Safety of patients, 2. Care for the team, then they can give the care required and enjoy t…
@CatherinePelley
10 May 2018 20:35
@WeNurses We are working on something looking at what’s in place elsewhere. #wenurses
@zoepackman117
10 May 2018 20:35
@AgencyNurse Being responsive I think is the key message #wenurses
@AgencyNurse
10 May 2018 20:35
RT @zoepackman117: @AgencyNurse Being responsive I think is the key message #wenurses
@CatherinePelley
10 May 2018 20:35
@LewisGoodall7 @WeNurses Would love to find out more about this after this chat #Wenurses
@RebeccaCrossle2
10 May 2018 20:35
RT @PhilBallRN: @WeNurses Q4 answer #Wenurses 1. Safety of patients, 2. Care for the team, then they can give the care required and enjoy t…
@KimberlyMFrench
10 May 2018 20:36
Opportunity to participate in research about #nurse values! #wenurses #nurseswhotweet https://twitter.com/aliceedunning1/status/991727485690765312
@nursemaiden
10 May 2018 20:36
RT @nursingSUni: @WeNurses #Wenurses - I think you need to do a course on preparing to be a ward manager? I did a multidisciplinary Ward ma…
@nursingSUni
10 May 2018 20:37
Yes #WeNurses #coaching crucial for retaining and supporting staff in positions https://twitter.com/lesley_jones21/status/994661832257363969
@lesley_jones21
10 May 2018 20:37
@zoepackman117 @WeNurses @WeNurses #Wenurses it would be good to have a standard that could help ward sisters or te… https://t.co/YFA6ZVPl3T
@LewisGoodall7
10 May 2018 20:37
@zoepackman117 @WeNurses #wenurses sometimes I feel this needs to be the case right back at a band 5 level who is a… https://t.co/7WNXfRIhqh
@janey513
10 May 2018 20:37
@HilaryBaker8 This is also what a good Ward sister/charge nurse needs around them an amazing #MDT #WeNurses
@pjm494
10 May 2018 20:37
#WeNurses NARU ( national ambulance resilience unit) have just developed core competencies for bronze,silver and g… https://t.co/64MwlT9xlt
@CatherinePelley
10 May 2018 20:38
@glenn_westrop @WeNurses Really important to remember that this is about the whole team and not just nurses #weNurses
@janey513
10 May 2018 20:38
RT @zoepackman117: @AgencyNurse Being responsive I think is the key message #wenurses
@mattycaine87
10 May 2018 20:38
@WeNurses Ensuring the availability of a good experienced mentor #WeNurses
@AgencyNurse
10 May 2018 20:39
wow sounds interesting ! #WeNurses https://twitter.com/pjm494/status/994662851330695168
@CatherinePelley
10 May 2018 20:39
@TammyYoung111 @WeNurses Would having an experienced ward manager to shadow help with this? Helping pass on the skills and wisdom #wenurses.
@RebeccaCrossle2
10 May 2018 20:39
RT @pjm494: #WeNurses NARU ( national ambulance resilience unit) have just developed core competencies for bronze,silver and gold commande…
@Donato_Tallo
10 May 2018 20:39
RT @WeNurses: #WeNurses https://twitter.com/Donato_Tallo/status/994661028305784832
@WeNurses
10 May 2018 20:40
What do you think folks ? #WeNurses https://twitter.com/CatherinePelley/status/994663162099257344
@CatherinePelley
10 May 2018 20:40
@pjm494 Would love to find out more about this #Wenurses
@pea88
10 May 2018 20:40
@WeNurses Be working hard! And being someone your team comes too no matter what #weNurses
@glenn_westrop
10 May 2018 20:40
@CatherinePelley @WeNurses Agree, band 6 #ahps, medics should be working alongside #wenurses and sharing the load a… https://twitter.com/i/web/status/994663498738294784
@EmilyGoss23
10 May 2018 20:40
@WeNurses #wenurses
@learnhospice
10 May 2018 20:41
RT @PhilBallRN: Hi folks #WeNurses Am conscious I’m seeing some replies and conversations without #WeNurse on them, means they can’t be see…
@WeNurses
10 May 2018 20:41
RT @glenn_westrop: @CatherinePelley @WeNurses Agree, band 6 #ahps, medics should be working alongside #wenurses and sharing the load as #le…
@learnhospice
10 May 2018 20:41
RT @CatherinePelley: @glenn_westrop @WeNurses Really important to remember that this is about the whole team and not just nurses #weNurses
@LewisGoodall7
10 May 2018 20:41
@janey513 @CatherinePelley @WeNurses Having a mentor who is a bit further down the experience line helped me #wenurses
@lesley_jones21
10 May 2018 20:41
@WeNurses @WeNurses #wenurses this is pivotal and if we research it the outcome could set some standards
@RebeccaCrossle2
10 May 2018 20:41
RT @glenn_westrop: @CatherinePelley @WeNurses Agree, band 6 #ahps, medics should be working alongside #wenurses and sharing the load as #le…
@PhilBallRN
10 May 2018 20:41
@WeNurses Q5 answer #WeNurses these are intertwined in my view, using balance creates a separateness and being prof… https://t.co/SzwKNP3zo3
@AgencyNurse
10 May 2018 20:42
RT @PhilBallRN: @WeNurses Q5 answer #WeNurses these are intertwined in my view, using balance creates a separateness and being professional…
@WeNurses
10 May 2018 20:42
RT @PhilBallRN: @WeNurses Q5 answer #WeNurses these are intertwined in my view, using balance creates a separateness and being professional…
@janey513
10 May 2018 20:42
@LewisGoodall7 @CatherinePelley @WeNurses Also a value in having good peer support, another valuable safe space #WeNurses
@AgencyNurse
10 May 2018 20:42
Love this answer #WeNurses https://twitter.com/janey513/status/994663818339987456
@janey513
10 May 2018 20:42
RT @PhilBallRN: @WeNurses Q5 answer #WeNurses these are intertwined in my view, using balance creates a separateness and being professional…
@PhilBallRN
10 May 2018 20:43
RT @janey513: @LewisGoodall7 @CatherinePelley @WeNurses Also a value in having good peer support, another valuable safe space #WeNurses
@WeNurses
10 May 2018 20:44
QUESTION 6 What competencies do you need as a ward sister / team leader/ ward manager ? #WeNurses https://t.co/v3qtGt7ZVY
@CatherinePelley
10 May 2018 20:44
@janey513 @WeNurses Absolutely right. Thank you #Wenurses
@zoepackman117
10 May 2018 20:45
@nursingSUni @WeNurses Supervisory shifts as well as management days #wenurses
@AgencyNurse
10 May 2018 20:45
Nice point #WeNurses https://twitter.com/dtbarron/status/994664751224549376
@WeNurses
10 May 2018 20:46
#WeNurses https://twitter.com/CatherinePelley/status/994664776402956288
@dtbarron
10 May 2018 20:46
@WeNurses I’m unclear why we would think they are at odds with each other? #WeNurses
@Lindajdempster
10 May 2018 20:46
@WeNurses #WeNurses resilience, a sense of humour, experience and be practically perfect in every way!
@PhilBallRN
10 May 2018 20:46
@TammyYoung111 @CatherinePelley @WeNurses Interesting Tammy, #WeNurses I’ve found there are some who flourish and m… https://twitter.com/i/web/status/994665088425562116
@keeling_michael
10 May 2018 20:47
RT @CatherinePelley: @glenn_westrop @WeNurses Really important to remember that this is about the whole team and not just nurses #weNurses
@WeNurses
10 May 2018 20:47
RT @Lindajdempster: @WeNurses #WeNurses resilience, a sense of humour, experience and be practically perfect in every way!
@CatherinePelley
10 May 2018 20:47
@WeNurses What do our patients want us to have? Do we ask? #weNurses
@lesley_jones21
10 May 2018 20:47
@WeNurses @WeNurses #Wenurses nurses do this anyway but a competency needs to be risk management.
@WeNurses
10 May 2018 20:47
Do we ? #WeNurses https://t.co/8iFglMl5lF
@deb123enham
10 May 2018 20:48
RT @glenn_westrop: And the team leader really needs to know there team and not be distant, hello! By the way #wenurses https://t.co/ZcTpdcm…
@keeling_michael
10 May 2018 20:48
@CatherinePelley @glenn_westrop @WeNurses Completely.. It's a leader role for the MDT.. The ward.. The service... #WeNurses
@AgencyNurse
10 May 2018 20:48
@dtbarron i was only saying the exact same thing to Mr C this evening - you are very right #WeNurses
@pjm494
10 May 2018 20:49
Emotional intelligence and understanding self awareness one of the most important things I ever learned #WeNurses
@pea88
10 May 2018 20:49
@WeNurses No one perfect set of skills to lead. I am one of a number of different types of leader that work well together #WeNurses
@keeling_michael
10 May 2018 20:50
@WeNurses Aren't they all intertwined.. Linking in with each other? #wenurses
@PhilBallRN
10 May 2018 20:50
RT @pjm494: Emotional intelligence and understanding self awareness one of the most important things I ever learned #WeNurses
@nursingSUni
10 May 2018 20:50
@WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model… https://twitter.com/i/web/status/994666047654498304
@glenn_westrop
10 May 2018 20:50
RT @pjm494: Emotional intelligence and understanding self awareness one of the most important things I ever learned #WeNurses
@CatherinePelley
10 May 2018 20:50
@AgencyNurse @dtbarron If we don’t care for each other we fail to be the best we can be to our patients. #weNurses
@AgencyNurse
10 May 2018 20:51
RT @CatherinePelley: @AgencyNurse @dtbarron If we don’t care for each other we fail to be the best we can be to our patients. #weNurses
@dtbarron
10 May 2018 20:51
RT @AgencyNurse: @dtbarron i was only saying the exact same thing to Mr C this evening - you are very right #WeNurses
@WeNurses
10 May 2018 20:51
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@zoepackman117
10 May 2018 20:51
@pjm494 Comes back to honesty too, not being afraid to admit your mistakes or that you may need help #wenurses
@lilian_chiwera
10 May 2018 20:51
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@AgencyNurse
10 May 2018 20:52
Think this is vital for all of nursing #WeNurses https://twitter.com/zoepackman117/status/994666324507942912
@BJNursing
10 May 2018 20:52
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@WeNurses
10 May 2018 20:52
@nursingSUni @Lindajdempster :D #WeNurses
@PhilBallRN
10 May 2018 20:53
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@keeling_michael
10 May 2018 20:53
RT @WeNurses: Do we ? #WeNurses https://t.co/8iFglMl5lF
@AgencyNurse
10 May 2018 20:53
RT @WeNurses: And finally QUESTION 7 How can ward sisters/ team leaders/ ward managers be best supported in their role? #WeNurses https:…
@PhilBallRN
10 May 2018 20:53
RT @CatherinePelley: @AgencyNurse @dtbarron If we don’t care for each other we fail to be the best we can be to our patients. #weNurses
@PhilBallRN
10 May 2018 20:53
RT @zoepackman117: @pjm494 Comes back to honesty too, not being afraid to admit your mistakes or that you may need help #wenurses
@CatherinePelley
10 May 2018 20:53
@AgencyNurse Must ensure we support our ward managers to be open and honest #wenurses
@AgencyNurse
10 May 2018 20:54
RT @CatherinePelley: @AgencyNurse Must ensure we support our ward managers to be open and honest #wenurses
@daisydoo2011
10 May 2018 20:54
@WeNurses Clinical supervision #education #research #teambuilding #weNurses
@WeStudentNurse
10 May 2018 20:54
RT @WeNurses: QUESTION 2 What are the LEADERSHIP skills required to be a ward sister/team leader/ ward manager? #WeNurses https://t.co/h…
@bcaffe63
10 May 2018 20:54
RT @WeNurses: This sounds interesting - do we have anything similar in the UK folks ? #WeNurses https://twitter.com/zoepackman117/status/994661066943672321
@keeling_michael
10 May 2018 20:54
@WeNurses We should do if we are not already.. Pt feedback essential to development of service/ward.. Patient centered... #WeNurses
@WeStudentNurse
10 May 2018 20:55
RT @WeNurses: QUESTION 6 What competencies do you need as a ward sister / team leader/ ward manager ? #WeNurses https://t.co/v3qtGt7ZVY
@WeStudentNurse
10 May 2018 20:55
RT @WeNurses: And finally QUESTION 7 How can ward sisters/ team leaders/ ward managers be best supported in their role? #WeNurses https:…
@zoepackman117
10 May 2018 20:55
@WeNurses By listening to them, encouraging them and supporting them #wenurses
@pea88
10 May 2018 20:56
@WeNurses Elephant in room.... MONEY #wenurses
@zoepackman117
10 May 2018 20:56
@lucy_dames @WeNurses Having a ward philosophy developed by the staff so that staff know what’s expected to them #wenurses
@keeling_michael
10 May 2018 20:56
@nursingSUni @WeNurses And ability to make a decent brew ;-) #wenurses
@WeNurses
10 May 2018 20:57
Yes absolutely .... lets address the elephant ... would this make a difference? #WeNurses https://twitter.com/pea88/status/994667411231137793
@CatherinePelley
10 May 2018 20:57
@glenn_westrop @WeNurses I agree we must to more to share the skills and experiences of all the team #weNurses
@WeNurses
10 May 2018 20:57
RT @zoepackman117: @WeNurses By listening to them, encouraging them and supporting them #wenurses
@PhilBallRN
10 May 2018 20:57
This is critical Derek, @dtbarron #weNurses as a maturer student I’d learnt some of that before starting, at times… https://twitter.com/i/web/status/994667801997701121
@WeNurses
10 May 2018 20:57
RT @PhilBallRN: This is critical Derek, @dtbarron #weNurses as a maturer student I’d learnt some of that before starting, at times had to…
@CatherinePelley
10 May 2018 20:58
@pea88 @WeNurses Not to be ignored but what else can we offer if we can’t solve the money issue #Wenurses
@TammyYoung111
10 May 2018 20:58
@WeNurses Clinical supervision, peer group forums #WeNurses
@WeNurses
10 May 2018 20:58
RT @TammyYoung111: @WeNurses Clinical supervision, peer group forums #WeNurses
@WeNurses
10 May 2018 20:58
RT @CatherinePelley: @pea88 @WeNurses Not to be ignored but what else can we offer if we can’t solve the money issue #Wenurses
@WeNurses
10 May 2018 20:59
A very good point #WeNurses https://twitter.com/pea88/status/994668103601721344
@WeNurses
10 May 2018 20:59
#Wenurses https://twitter.com/HomesteadPost/status/994668116583112704
@WeNurses
10 May 2018 20:59
#WeNurses https://twitter.com/NHS/status/994668260909027328
@dtbarron
10 May 2018 20:59
RT @PhilBallRN: This is critical Derek, @dtbarron #weNurses as a maturer student I’d learnt some of that before starting, at times had to…
@nursingSUni
10 May 2018 21:00
@WeNurses #wenurses - well IMHO being allowed to do the job they were employed to do with sufficient support & reso… https://twitter.com/i/web/status/994668395021918210
@CatherinePelley
10 May 2018 21:00
@TammyYoung111 @PhilBallRN @WeNurses How do we encourage them to stay and support the next generation #wenurses
@WeNurses
10 May 2018 21:00
That's a wrap for tonight everyone Thank you all for joining us and sharing your views and experiences #WeNurses https://t.co/PNyUocM7Pk
@WeNurses
10 May 2018 21:01
An extra special THANK YOU to @CatherinePelley for putting together tonights #WeNurses and being our guest https://t.co/n6KJel7bOc
@PhilBallRN
10 May 2018 21:01
A great chat #wenurses useful as I’ve stepped back into an acute trust, got to appreciate the leaders and managers… https://twitter.com/i/web/status/994668677525069825
@WeNurses
10 May 2018 21:01
NEXT THURSDAY A healthy nursing workforce > https://buff.ly/2ryiv2f #WeNurses https://t.co/i0tdO5m3eO
@WeNurses
10 May 2018 21:01
Thanks for joining us Philip #WeNurses https://twitter.com/PhilBallRN/status/994668677525069825
@vetnursechirp
10 May 2018 21:01
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@zoepackman117
10 May 2018 21:01
@WeNurses Thank you @CatherinePelley #wenurses
@vetnursechirp
10 May 2018 21:02
RT @Lindajdempster: @WeNurses #WeNurses resilience, a sense of humour, experience and be practically perfect in every way!
@LewisGoodall7
10 May 2018 21:02
@janey513 @CatherinePelley @WeNurses Matrons can make or break the ward managers role! #wenurses
@CatherinePelley
10 May 2018 21:02
@WeNurses Thank you everyone who took part. How wonderful to be part of such a great group. #wenurses virtual cake… https://twitter.com/i/web/status/994669125615144962
@DementiaView
10 May 2018 21:03
@WeNurses Could this be expanded to ask what #skills for #WeNurses to be placed in #carehomes #nursinghome environm… https://twitter.com/i/web/status/994669218762313728
@WeNurses
10 May 2018 21:03
Oooh how lovely and virtually no calories too :D #Wenurses #ThankYou https://twitter.com/CatherinePelley/status/994669125615144962
@nursingSUni
10 May 2018 21:03
RT @WeNurses: An extra special THANK YOU to @CatherinePelley for putting together tonights #WeNurses and being our guest https://t.co/n6KJe…
@PhilBallRN
10 May 2018 21:04
RT @CatherinePelley: @WeNurses Thank you everyone who took part. How wonderful to be part of such a great group. #wenurses virtual cake for…
@WeNurses
10 May 2018 21:04
Great point - what do you think @catherinepelley ? Is this work and thinking trabsferable ? #WeNurses https://twitter.com/DementiaView/status/994669218762313728
@kathparker75
10 May 2018 21:05
RT @AgencyNurse: Found this interesting re leadership & management #WeNurses Think they feed off each other ... balance is needed https:/…
@CatherinePelley
10 May 2018 21:06
@DementiaView @WeNurses Definitely this is about all nurses leading teams in all settings #WeNurses
@philippa_davies
10 May 2018 21:06
RT @WeNurses: An extra special THANK YOU to @CatherinePelley for putting together tonights #WeNurses and being our guest https://t.co/n6KJe…
@glenn_westrop
10 May 2018 21:06
#wenurses not sure our ward managers/ team leaders / matrons get enough of this so from me! https://twitter.com/NaomiMcVey/status/994617083597086725
@YacineLemrissi
10 May 2018 21:06
RT @hackinghealthca: #Wenurses - You are our hearts, you are our knowledge, you are #avoicetolead . Happy International Nurses Week! Thank…
@jomwlever
10 May 2018 21:06
RT @CatherinePelley: @WeNurses Thank you everyone who took part. How wonderful to be part of such a great group. #wenurses virtual cake for…
@slinky_minky55
10 May 2018 21:06
RT @CatherinePelley: @AgencyNurse @dtbarron If we don’t care for each other we fail to be the best we can be to our patients. #weNurses
@Katrina_J_W
10 May 2018 21:06
@WeNurses Make sure to listen and to be heard...my door is always open and I always have time to listen patient relative or staff #WeNurses
@YacineLemrissi
10 May 2018 21:06
RT @hackinghealthca: #Wenurses - You are our hearts, you are our knowledge, you are #avoicetolead . Happy International Nurses Week! Thank…
@AgencyNurse
10 May 2018 21:07
Love this point #WeNurses https://twitter.com/LewisGoodall7/status/994670021644292098
@CatherinePelley
10 May 2018 21:08
@WeNurses Most definitely yes. It’s about the leadership of teams not the settings. Need make sure I make that explicit #wenurses
@NMPDDN
10 May 2018 21:10
RT @nursingSUni: @WeNurses So many qualities - or competencies #WeNurses - to be calm approachable supportive a good role model #proud to b…
@WatchNhs
10 May 2018 21:11
RT @Lindajdempster: @CatherinePelley @WeNurses #WeNurses a team needs to trust their leader - and know that the leader will do what they say
@sidanne90
10 May 2018 21:23
I'll follow you into the dark https://myselfandmentalhealthnursing.wordpress.com/2018/05/10/ill-follow-you-into-the-dark/ #70nursebloggers #StNProject #WeStNs #WeNurses #UlsterNurse
@Only1annsmith
10 May 2018 21:30
RT @RebeccaCrossle2: #wenurses https://goo.gl/images/QT5zBr




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