#WeEOLC - Tuesday 3rd July 2018 8pm (GMT Standard Time) Getting your team to communicate - Twitter for all

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Hosted by WeEOLC using #WeEOLC

This chat is guest hosted by @stwilfridstweet @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon

When I joined St Wilfrid’s Hospice, Eastbourne in May 2016 we were doing a lot of things right on social media.

We had great engagement, a fun and compassionate brand voice and excellent stories about a diverse group of people. What we didn’t have was much variety in our voices.

  • We had one voice. 
  • Our brand voice. 
  • This brand voice was kind, compassionate, understanding and ‘everyone’s friend’. 
  • But it was still just one voice. One voice in an organisation of 200 staff and 600+ volunteers. 
  • One voice in a catchment area of 235,000 people. It wouldn’t work to just speak in one voice any longer for a variety of reasons

Staff were worried that their professional skill was lost in all the caring adjectives and fluffy stories. Volunteers concerned that their voices weren’t heard so readily. Senior staff distressed that so much hard work and research was virtually unknown and unpublished outside of the walls of St Wilfrid’s. Plus, we had (and still have) a very small communications team of two people – there was too much going on and we just couldn’t cover it all with the required degree of expertise.

So we changed all that. 

We made it our mission to make everyone in our organisation a communicator – an authority on the area they worked in and a spokesperson for the organisation as a whole. 

Our new CEO, David Scott-Ralphs (@scottralphs), let the comms team take the new mission to many departments around the hospice; retail, leadership, nursing, volunteering and fundraising. We didn’t want to overwhelm people, so we focused on training them – how to take photos, tagging other experts in their fields, what sort of tweets performed well, what a hashtag was – and asking that they concentrate on their areas of expertise. 

We set some simple exercises like asking staff to live tweet at conferences and we then passed those tweets around the staff via email as an awareness booster.

We were shocked by the results – in a year our retail team had 1,800 followers on Twitter, our Medical Director (@dabarclay64) was becoming a superstar tweeter with every video of hospice life he shared and we always had great content coming out from dozens of different perspectives and locations. It meant that our tiny team of two could focus on a few things and leave some of the communications to others on the front line – ensuring that news was relevant, different and not too ‘commsy’. 

All of the fears we had about people misrepresenting the hospice values or mission evaporated. We worried that the team could say the wrong thing or be insensitive, yet their compassion and accuracy has been uncanny and taken us to places we never could have reached as a monolithic ‘official’ account. We’re seen as personal on twitter but that’s thanks to our personnel and their idiosyncratic, individual and unique views make us more complete and not a jot less focused.

So if you’re thinking about trying it… be brave. 

Train your team to use the platform. Let them speak their minds about stuff that matters. Let them tweet free. 

You won’t regret it.  

Join us on the 3rd July to explore, discuss and find out more.





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 #WeEOLC transcript

 
@learnhospice
03 July 2018 20:00
RT @stwilfridstweet: Our Digital Comms officer @JamesElwynB is part of a #WeEOLC tweet chat tonight about 'Getting your team to communicate…
@learnhospice
03 July 2018 20:01
RT @JamesElwynB: @SpeightBecky @stwilfridstweet @WeEOLC So long as you remember to include #WeEoLC in your tweets and mark any questions yo…
@WeEOLC
03 July 2018 20:02
RT @JamesElwynB: @SpeightBecky @stwilfridstweet @WeEOLC So long as you remember to include #WeEoLC in your tweets and mark any questions yo…
@WeEOLC
03 July 2018 20:02
@JamesElwynB @SpeightBecky @stwilfridstweet Hello! #WeEOLC
@WeEOLC
03 July 2018 20:02
#WeEOLC @SpeightBecky https://twitter.com/SpeightBecky/status/1014222205511782400
@WeEOLC
03 July 2018 20:03
@SpeightBecky @stwilfridstweet @JamesElwynB just add #WeEOLC to all your tweets and follw the #WeEOLC
@WeEOLC
03 July 2018 20:03
RT @WeEOLC: #WeEOLC @SpeightBecky https://twitter.com/SpeightBecky/status/1014222205511782400
@dabarclay64
03 July 2018 20:03
@JamesElwynB @learnhospice @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC so, my Twitter feed has just… https://twitter.com/i/web/status/1014223183384334336
@mlg1611
03 July 2018 20:03
@WeEOLC @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Good evening from Hull. #WeEOLC
@ACPResource
03 July 2018 20:04
@WeEOLC @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hello, joining for a little while #WeEOLC
@WeEOLC
03 July 2018 20:04
Hello @mlg1611 #WeEOLC https://twitter.com/mlg1611/status/1014223185770962944
@WeEOLC
03 July 2018 20:04
RT @dabarclay64: @JamesElwynB @learnhospice @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC so, my Twitter feed has just semi ex…
@JamesElwynB
03 July 2018 20:04
@dabarclay64 @learnhospice @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEoLC - luckily tonight we have the… https://twitter.com/i/web/status/1014223484615036930
@WeEOLC
03 July 2018 20:05
@dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk you cant ! just follow and answer what you can #WeEOLC
@JamesElwynB
03 July 2018 20:05
@ACPResource @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hello! #WeEOLC
@JamesElwynB
03 July 2018 20:05
@mlg1611 @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hi, Matt! #WeEolc
@WeEOLC
03 July 2018 20:05
@ClareCymru @learnhospice @stwilfridstweet @SpeightBecky @dabarclay64 @lizsil @WhRhiannon hello! Just add #WeEOLC t… https://twitter.com/i/web/status/1014223671567757312
@WeEOLC
03 July 2018 20:05
@JamesElwynB @SpeightBecky @stwilfridstweet #WeEOLC @JamesElwynB
@WeEOLC
03 July 2018 20:06
@learnhospice @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk Q 1 coming up shortly ! #WeEOLC
@WeEOLC
03 July 2018 20:06
RT @WeEOLC: @ClareCymru @learnhospice @stwilfridstweet @SpeightBecky @dabarclay64 @lizsil @WhRhiannon hello! Just add #WeEOLC to all your t…
@WeEOLC
03 July 2018 20:06
RT @JamesElwynB: @mlg1611 @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hi, Matt! #WeEolc
@WeEOLC
03 July 2018 20:06
RT @JamesElwynB: @ACPResource @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hello! #WeEOLC
@WeEOLC
03 July 2018 20:06
@JamesElwynB @ACPResource @dabarclay64 @lizsil12 @cstwomey @WhRhiannon welcome ! #WeEOLC
@JamesElwynB
03 July 2018 20:07
@LeggKerri @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hi @LeggKerri #WeEoLC
@SpeightBecky
03 July 2018 20:07
@WeEOLC @dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk So good to hear this! #WeEOLC
@WeEOLC
03 July 2018 20:08
RT @SpeightBecky: @WeEOLC @dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk So good to hear this! #WeEOLC
@dabarclay64
03 July 2018 20:08
That's clever #WeEOLC appears automatically in new tweets when you are in the conversation!
@WeEOLC
03 July 2018 20:08
@LeggKerri @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon hello Kerri - #WeEOLC
@SpeightBecky
03 July 2018 20:08
Great tip #WeEOLC https://twitter.com/JamesElwynB/status/1014223852422029312
@WeEOLC
03 July 2018 20:08
RT @JamesElwynB: @dabarclay64 @learnhospice @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEoLC - luckily tonight we have the lovely…
@WeEOLC
03 July 2018 20:09
@dabarclay64 @ClareCymru @learnhospice @stwilfridstweet @SpeightBecky @lizsil @WhRhiannon good to see you Clare #WeEOLC
@WeEOLC
03 July 2018 20:09
@ACPResource @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon welcome #WeEOLC
@JamesElwynB
03 July 2018 20:09
@WeEOLC @dabarclay64 @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk Hello all! #WeEoLC were kind enough t… https://twitter.com/i/web/status/1014224741333389318
@WeEOLC
03 July 2018 20:10
@dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk don't forget #WeEOLC in your tweets!
@WeEOLC
03 July 2018 20:10
This...#WeEOLC @dabarclay64 https://twitter.com/dabarclay64/status/1014224600903966721
@WeEOLC
03 July 2018 20:10
@dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC how did you start the co… https://twitter.com/i/web/status/1014225007889801216
@WeEOLC
03 July 2018 20:11
@ClareCymru @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon so good to see you - don't forget #WeEOLC in all your tweets
@JamesElwynB
03 July 2018 20:11
@ClareCymru @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hi Clare, lovely to see you. #WeEoLC
@WeEOLC
03 July 2018 20:12
@dabarclay64 @JamesElwynB @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk marvellous don't forget #WeEOLC in all your tweets!
@WeEOLC
03 July 2018 20:12
@SpeightBecky @JamesElwynB @dabarclay64 @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk well thats helpful....not #WeEOLC !!!
@WeEOLC
03 July 2018 20:13
don't forget everyone to put #WeEOLC in all your tweets so we can see them!
@WeEOLC
03 July 2018 20:13
hi Liz - good to see you tonight! #WeEOLC
@WeEOLC
03 July 2018 20:14
@AnneRobsonTrust hello! great to see you! don't forget #WeEOLC in all your tweets so we can see them!
@StLukesPlymouth
03 July 2018 20:14
Hi from St Luke’s Hospice Plymouth #WeEoLC @WeEOLC
@WeEOLC
03 July 2018 20:15
RT @JamesElwynB: @ClareCymru @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon Hi Clare, lovely to see you. #WeEoLC
@dabarclay64
03 July 2018 20:15
Join the conversation #WeEOLC @STMHospice @StPeterStJames @StWilfridsChi @martletshospice @sussexhospices… https://twitter.com/i/web/status/1014226181179215872
@learnhospice
03 July 2018 20:16
@SpeightBecky @WeEOLC @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk What has the public reaction been to it? #WeEOLC
@learnhospice
03 July 2018 20:16
@LeggKerri @WeEOLC @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk Great comment #WeEOLC
@learnhospice
03 July 2018 20:16
This from @mlg1611 #WeEOLC https://t.co/MpHIx0d2EL
@dabarclay64
03 July 2018 20:16
#WeEOLC Very true, we talk about 'reaching more people' and that has to include those accessible via social media. https://t.co/JwpFtVaz5T
@learnhospice
03 July 2018 20:17
This @dabarclay64 #WeEOLC https://twitter.com/dabarclay64/status/1014225062914863105
@WeEOLC
03 July 2018 20:17
RT @dabarclay64: #WeEOLC Very true, we talk about 'reaching more people' and that has to include those accessible via social media. https:/…
@WeEOLC
03 July 2018 20:17
RT @learnhospice: This from @mlg1611 #WeEOLC https://t.co/MpHIx0d2EL
@JamesElwynB
03 July 2018 20:17
@WeEOLC @dabarclay64 @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk Whoops no #WeEOLC in my last tweet!… https://t.co/NToqitVdCt
@WeEOLC
03 July 2018 20:17
RT @learnhospice: @LeggKerri @WeEOLC @JamesElwynB @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk Great comment #WeEOLC
@WeEOLC
03 July 2018 20:17
RT @dabarclay64: Join the conversation #WeEOLC @STMHospice @StPeterStJames @StWilfridsChi @martletshospice @sussexhospices @drloufree @FMKB…
@WeEOLC
03 July 2018 20:18
#WeEOLC
@JamesElwynB
03 July 2018 20:18
This by @LeggKerri is EXACTLY right. #WeEolc https://twitter.com/LeggKerri/status/1014226007568592896
@WeEOLC
03 July 2018 20:18
anybody lurking out there? do say hello to us! #WeEOLC
@AnneRobsonTrust
03 July 2018 20:18
@WeEOLC Thanks @livingwelldying good to know. New to this game! #WeEOLC
@WeEOLC
03 July 2018 20:18
RT @JamesElwynB: @WeEOLC @dabarclay64 @learnhospice @lizsil12 @cstwomey @WhRhiannon @hospiceuk Whoops no #WeEOLC in my last tweet! Q1. Re…
@WeEOLC
03 July 2018 20:19
Q2 coming up shortly @JamesElwynB @dabarclay64 @SpeightBecky #WeEOLC
@JamesElwynB
03 July 2018 20:20
@learnhospice @SpeightBecky @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC Really favourab… https://twitter.com/i/web/status/1014227286437097479
@WeEOLC
03 July 2018 20:20
@AnneRobsonTrust @livingwelldying it takes a while - but more importantly so that people can read your thoughts! #WeEOLC
@WeEOLC
03 July 2018 20:20
RT @WeEOLC: Q2 coming up shortly @JamesElwynB @dabarclay64 @SpeightBecky #WeEOLC
@WeEOLC
03 July 2018 20:20
@mlg1611 @dabarclay64 what would your advice be so that more people did use it? #WeEOLC
@JamesElwynB
03 July 2018 20:21
@learnhospice @SpeightBecky @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC Plus it's done… https://t.co/NSVjH3A6SC
@100anne
03 July 2018 20:21
Hi Anne from Farleigh hospice @ home in Chelmsford #WeEOLC @WeEOLC dropping in on chat
@WeEOLC
03 July 2018 20:22
@100anne Hi Anne - great to see you! #WeEOLC - everyone- Anne is really rather good on twitter
@JamesElwynB
03 July 2018 20:23
@dabarclay64 @learnhospice @SpeightBecky @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC I'd agree. Comm… https://twitter.com/i/web/status/1014228085447778304
@WeEOLC
03 July 2018 20:23
RT @JamesElwynB: @dabarclay64 @learnhospice @SpeightBecky @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC I'd agree. Community e…
@StLukesPlymouth
03 July 2018 20:23
#WeEOLC we set up a pilot to introduce our nurses on twitter. We set up 10 accounts with a hope after 3 months, at… https://twitter.com/i/web/status/1014228260568358912
@WeEOLC
03 July 2018 20:24
RT @JamesElwynB: @learnhospice @SpeightBecky @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC - ret…
@WeEOLC
03 July 2018 20:24
RT @100anne: Hi Anne from Farleigh hospice @ home in Chelmsford #WeEOLC @WeEOLC dropping in on chat
@WeEOLC
03 July 2018 20:24
RT @JamesElwynB: @learnhospice @SpeightBecky @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC Plus it's done wonders…
@JamesElwynB
03 July 2018 20:24
I love this comment from @dabarclay64 on #WeEOLC chat. It's this conversation at all levels which is opening up hos… https://twitter.com/i/web/status/1014228396904153095
@SpeightBecky
03 July 2018 20:24
@JamesElwynB @learnhospice @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC… https://twitter.com/i/web/status/1014228452264816641
@WeEOLC
03 July 2018 20:25
THIS... what do you think @JamesElwynB @dabarclay64 @SpeightBecky #WeEOLC https://twitter.com/StLukesPlymouth/status/1014228260568358912
@WeEOLC
03 July 2018 20:25
RT @SpeightBecky: @JamesElwynB @learnhospice @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC it al…
@WeEOLC
03 July 2018 20:25
RT @JamesElwynB: I love this comment from @dabarclay64 on #WeEOLC chat. It's this conversation at all levels which is opening up hospice ca…
@WeEOLC
03 July 2018 20:25
RT @StLukesPlymouth: #WeEOLC we set up a pilot to introduce our nurses on twitter. We set up 10 accounts with a hope after 3 months, at lea…
@WeEOLC
03 July 2018 20:25
@StLukesPlymouth ohhhhhhhh #WeEOLC ;( what advice would you give?
@learnhospice
03 July 2018 20:26
@WeEOLC @WeNurses @AgencyNurse Amazing woman #WeEOLC
@StLukesPlymouth
03 July 2018 20:26
#WeEOLC we feel the key is to set up twitter accounts as work accounts with only work related content. Each staff m… https://twitter.com/i/web/status/1014228920588292097
@learnhospice
03 July 2018 20:26
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC g…
@learnhospice
03 July 2018 20:26
RT @WeEOLC: THIS... what do you think @JamesElwynB @dabarclay64 @SpeightBecky #WeEOLC https://t.co/HA52WHrx0n
@learnhospice
03 July 2018 20:26
RT @SpeightBecky: @JamesElwynB @learnhospice @WeEOLC @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC it al…
@learnhospice
03 July 2018 20:26
RT @JamesElwynB: I love this comment from @dabarclay64 on #WeEOLC chat. It's this conversation at all levels which is opening up hospice ca…
@learnhospice
03 July 2018 20:27
RT @StLukesPlymouth: #WeEOLC we set up a pilot to introduce our nurses on twitter. We set up 10 accounts with a hope after 3 months, at lea…
@dabarclay64
03 July 2018 20:27
@StLukesPlymouth Agree, my Twitter account is only work related. I am not sure I want a personal one tho! #WeEOLC
@learnhospice
03 July 2018 20:28
@WeEOLC @JamesElwynB @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC… https://twitter.com/i/web/status/1014229316790636544
@learnhospice
03 July 2018 20:28
RT @JamesElwynB: @dabarclay64 @learnhospice @SpeightBecky @WeEOLC @lizsil12 @cstwomey @WhRhiannon @hospiceuk #WeEOLC I'd agree. Community e…
@learnhospice
03 July 2018 20:28
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC S…
@WeEOLC
03 July 2018 20:28
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC K…
@WeEOLC
03 July 2018 20:29
RT @learnhospice: @WeEOLC @JamesElwynB @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC pract…
@WeEOLC
03 July 2018 20:29
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC S…
@100anne
03 July 2018 20:29
I had thought of doing this but hesitated, will try it out thanks #weEolc @WeEOLC https://twitter.com/dabarclay64/status/1014228524411088896
@WeEOLC
03 July 2018 20:29
hello ! #WeEOLC do join in!
@WeEOLC
03 July 2018 20:30
Football Update... #WeEOLC 1-0 on a penalty 6 Columbian footballers booked.....
@WeEOLC
03 July 2018 20:30
#WeEOLC https://t.co/lVi2993d3n
@WeEOLC
03 July 2018 20:30
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC G…
@JamesElwynB
03 July 2018 20:31
Q2. #WeEOLC @WeEOLC I can't stress enough how much these short, quick and informative sessions help. It's been a hu… https://twitter.com/i/web/status/1014230090220294144
@WeEOLC
03 July 2018 20:31
Q3 coming up shortly! #WeEOLC
@StLukesPlymouth
03 July 2018 20:31
#WeEOLC You need to pick a colleague that lives and breaths social media in their personal life, it doesn’t work if… https://twitter.com/i/web/status/1014230152690225153
@JamesElwynB
03 July 2018 20:32
#WeEOLc Signposting yourself to other experts is a good way to begin conversations. Don't be afraid to strike up a… https://twitter.com/i/web/status/1014230369930006533
@livingwelldying
03 July 2018 20:32
RT @WeEOLC: #WeEOLC https://t.co/lVi2993d3n
@WeEOLC
03 July 2018 20:32
Q3 How do you make sure people commit to their twitter feed and post regularly? #WeEoLC https://t.co/sKcN75GSox
@learnhospice
03 July 2018 20:33
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC K…
@JamesElwynB
03 July 2018 20:33
#WeEOLC Transformative moments and the value of social media to people who may have issues with socialising or with… https://twitter.com/i/web/status/1014230689397596168
@learnhospice
03 July 2018 20:34
@SarahwResearch hello Sarah! Do join in we would love to know tour thoughts! #WeEOLC
@learnhospice
03 July 2018 20:34
RT @JamesElwynB: @WeEOLC @learnhospice @SpeightBecky @dabarclay64 @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet Q2. #WeEOLC G…
@learnhospice
03 July 2018 20:34
@dabarclay64 @JamesElwynB @WeEOLC @SpeightBecky @lizsil12 @cstwomey @WhRhiannon @hospiceuk @stwilfridstweet #WeEOLC
@JamesElwynB
03 July 2018 20:35
@WeEOLC @dabarclay64 @SpeightBecky #WeEOLC It's a conundrum but one which can be overcome. It takes a lot of positi… https://twitter.com/i/web/status/1014231063823093760
@AnneRobsonTrust
03 July 2018 20:35
@WeEOLC Oh no #WeEOLC trying desperately to avoid it!!
@StLukesPlymouth
03 July 2018 20:35
#WeEOLC you need to set up several accounts to find those golden 1 or 2 people who really engage. Be open & honest… https://twitter.com/i/web/status/1014231131112312832
@learnhospice
03 July 2018 20:36
@SarahwResearch @mlg1611 @WeEOLC @dabarclay64 I guess also its about being able to drop and pick it up at anytime too? #WeEOLC
@JamesElwynB
03 July 2018 20:36
@WeEOLC @dabarclay64 @SpeightBecky ... #WeEOLC and we were also supported by some amazing innovations from retail.… https://twitter.com/i/web/status/1014231487816830977
@learnhospice
03 July 2018 20:36
@Sistersukes nice to see tpi Sue do join in we would love yoir views! #WeEOLc
@WeEOLC
03 July 2018 20:37
RT @JamesElwynB: @WeEOLC @dabarclay64 @SpeightBecky ... #WeEOLC and we were also supported by some amazing innovations from retail. @Speigh…
@livingwelldying
03 July 2018 20:37
Plus remember to #WeEOLC sorry ?? https://twitter.com/livingwelldying/status/1014231384095969281
@WeEOLC
03 July 2018 20:37
great answer fomr @livingwelldying #WeEOLC https://twitter.com/livingwelldying/status/1014231384095969281
@WeEOLC
03 July 2018 20:38
@AgencyNurse @learnhospice @WeNurses we couldnt do it without you #WeEOLC
@JamesElwynB
03 July 2018 20:38
@WeEOLC @dabarclay64 @SpeightBecky #WeEOLC Building that critical mass has been key and one thing that has been imp… https://t.co/jjM467V2F1
@JamesElwynB
03 July 2018 20:38
@WeEOLC @dabarclay64 @SpeightBecky #WeEOLC - Ultimately treating the people we work with as human and helping them… https://t.co/eZEwtPOcLr
@WeEOLC
03 July 2018 20:39
really good advice from @StLukesPlymouth FYI @Lizsi12 @JamesElwynB @SpeightBecky @dabarclay64 #WeEOLC https://twitter.com/StLukesPlymouth/status/1014231131112312832
@WeEOLC
03 July 2018 20:39
RT @StLukesPlymouth: #WeEOLC you need to set up several accounts to find those golden 1 or 2 people who really engage. Be open & honest fro…
@WeEOLC
03 July 2018 20:39
RT @JamesElwynB: @WeEOLC @dabarclay64 @SpeightBecky #WeEOLC It's a conundrum but one which can be overcome. It takes a lot of positive buy…
@WeEOLC
03 July 2018 20:40
goodness...is that the time its going fast ! Q4 What’s been the biggest failure or the biggest success? #WeEoLC https://t.co/wRXgk98l2A
@JamesElwynB
03 July 2018 20:40
#WeEOLC Agreed. There's a wealth of political, social and economic views on display at any hospice workplace but ve… https://twitter.com/i/web/status/1014232436413222912
@livingwelldying
03 July 2018 20:40
Yes often work & life stops that but to know that happens to all of us sometimes and we go quiet #WeEOLC https://t.co/p9OeQ0QUAz
@100anne
03 July 2018 20:40
A lot of hospice twitter feeds can be all about fundraising and events so a challenge to engage people @WeEOLC #WeEOLC
@learnhospice
03 July 2018 20:40
RT @livingwelldying: Yes often work & life stops that but to know that happens to all of us sometimes and we go quiet #WeEOLC https://t.co/…
@learnhospice
03 July 2018 20:41
RT @JamesElwynB: #WeEOLC Agreed. There's a wealth of political, social and economic views on display at any hospice workplace but very ofte…
@JamesElwynB
03 July 2018 20:41
@lizsil12 @WeEOLC @dabarclay64 @learnhospice @cstwomey @WhRhiannon @hospiceuk Agreed! #WeEOLC It's let us relax a b… https://twitter.com/i/web/status/1014232627447025665
@learnhospice
03 July 2018 20:41
RT @WeEOLC: goodness...is that the time its going fast ! Q4 What’s been the biggest failure or the biggest success? #WeEoLC https://t.co/…
@learnhospice
03 July 2018 20:41
RT @WeEOLC: really good advice from @StLukesPlymouth FYI @Lizsi12 @JamesElwynB @SpeightBecky @dabarclay64 #WeEOLC https://twitter.com/StLukesPlymouth/status/1014231131112312832
@StLukesPlymouth
03 July 2018 20:41
#WeEoLC our tips for governance -remain neutral during general/local elections -do not get involved in strikes… https://twitter.com/i/web/status/1014232652461768705
@learnhospice
03 July 2018 20:41
RT @JamesElwynB: @WeEOLC @dabarclay64 @SpeightBecky #WeEOLC - Ultimately treating the people we work with as human and helping them with th…
@learnhospice
03 July 2018 20:41
RT @100anne: A lot of hospice twitter feeds can be all about fundraising and events so a challenge to engage people @WeEOLC #WeEOLC
@JamesElwynB
03 July 2018 20:41
#WeEOLC This - the conversations are already being had. We have to choose to join them. https://twitter.com/SpeightBecky/status/1014227786704261122
@learnhospice
03 July 2018 20:43
@100anne @WeEOLC #WeEOLC it took me about a year to realise what my purpose was: raise awareness of D&D, network ot… https://twitter.com/i/web/status/1014233113138999296
@learnhospice
03 July 2018 20:43
RT @JamesElwynB: @lizsil12 @WeEOLC @dabarclay64 @learnhospice @cstwomey @WhRhiannon @hospiceuk Agreed! #WeEOLC It's let us relax a bit and…
@learnhospice
03 July 2018 20:43
RT @StLukesPlymouth: #WeEoLC our tips for governance -remain neutral during general/local elections -do not get involved in strikes -i…
@learnhospice
03 July 2018 20:43
RT @JamesElwynB: #WeEOLC This - the conversations are already being had. We have to choose to join them. https://twitter.com/SpeightBecky/status/1014227786704261122
@WeEOLC
03 July 2018 20:43
RT @JamesElwynB: #WeEOLC This - the conversations are already being had. We have to choose to join them. https://t.co/WQrJ2f3LkI
@WeEOLC
03 July 2018 20:43
RT @StLukesPlymouth: #WeEoLC our tips for governance -remain neutral during general/local elections -do not get involved in strikes -i…
@WeEOLC
03 July 2018 20:43
RT @JamesElwynB: @lizsil12 @WeEOLC @dabarclay64 @learnhospice @cstwomey @WhRhiannon @hospiceuk Agreed! #WeEOLC It's let us relax a bit and…
@WeEOLC
03 July 2018 20:43
RT @100anne: A lot of hospice twitter feeds can be all about fundraising and events so a challenge to engage people @WeEOLC #WeEOLC
@StLukesPlymouth
03 July 2018 20:44
#WeEOLC Governance Tips -do not promote gambling. If charity lottery, tweet after 8pm to do responsibility to unde… https://twitter.com/i/web/status/1014233505482592256
@JamesElwynB
03 July 2018 20:45
Q3. #WeEOLC Generating excitement authentically is worth it and people report on things which are interesting to th… https://twitter.com/i/web/status/1014233574256664580
@WeEOLC
03 July 2018 20:46
THIS @livingwelldying #WeEOLC https://twitter.com/livingwelldying/status/1014233689193148416
@JamesElwynB
03 July 2018 20:46
@WeEOLC Q3. #WeEOLC We can set targets and enforce rules as much as we like but ultimately culture is key. If digit… https://twitter.com/i/web/status/1014233900841922560
@WeEOLC
03 July 2018 20:46
RT @StLukesPlymouth: #WeEOLC Governance Tips -do not promote gambling. If charity lottery, tweet after 8pm to do responsibility to under 1…
@carriep100
03 July 2018 20:46
RT @learnhospice: @100anne @WeEOLC #WeEOLC it took me about a year to realise what my purpose was: raise awareness of D&D, network others f…
@SpeightBecky
03 July 2018 20:47
@JamesElwynB @WeEOLC @dabarclay64 There is more we could do, confidence to gain and lots to learn but we are in it together! #WeEOLC
@livingwelldying
03 July 2018 20:47
Thank you ###### #WeEOLC ?? https://twitter.com/weeolc/status/1014233860492718087
@WeEOLC
03 July 2018 20:47
RT @JamesElwynB: @WeEOLC Q3. #WeEOLC We can set targets and enforce rules as much as we like but ultimately culture is key. If digital isn'…
@JamesElwynB
03 July 2018 20:47
@WeEOLC Q3. #WeEOLC What HAS worked? Signal boosting by RTs Sending interested parties their way Ensuring they ha… https://twitter.com/i/web/status/1014234189363806211
@WeEOLC
03 July 2018 20:48
RT @JamesElwynB: @WeEOLC Q3. #WeEOLC What HAS worked? Signal boosting by RTs Sending interested parties their way Ensuring they have supp…
@WeEOLC
03 July 2018 20:48
RT @livingwelldying: Thank you ###### #WeEOLC ?? https://twitter.com/weeolc/status/1014233860492718087
@WeEOLC
03 July 2018 20:48
RT @WeEOLC: @LeggKerri @WeNurses especially as the whole wecommunities are volunteers from all wlks of life, roles and settings #WeEOLC - b…
@WeEOLC
03 July 2018 20:48
RT @WeEOLC: THIS @livingwelldying #WeEOLC https://twitter.com/livingwelldying/status/1014233689193148416
@WeEOLC
03 July 2018 20:48
RT @WeEOLC: Q5 thoughts everyone? esp @dabarclay64 How can I convince my team and hospice leadership to let us all tweet? #WeEOLC https://t…
@JamesElwynB
03 July 2018 20:48
@WeEOLC @hospiceuk Q3. #WeEOLC Moving away from targets or numbers is important too for some users. Remember that T… https://twitter.com/i/web/status/1014234492419170305
@dabarclay64
03 July 2018 20:48
@WeEOLC #WeEOLC get your trustees and execs to see the value of engagement via Twitter @ScottRalphs @cstwomey… https://twitter.com/i/web/status/1014234535893102592
@WeEOLC
03 July 2018 20:48
@mlg1611 yes yes yes yes yes yes yes yes #WeEOLC
@WeEOLC
03 July 2018 20:49
RT @JamesElwynB: Q3. #WeEOLC Generating excitement authentically is worth it and people report on things which are interesting to them. Ena…
@StLukesPlymouth
03 July 2018 20:49
#WeEOLC Social Media is 7 days a week, 24 hours a day. By trusting your medical teams to have a work twitter accoun… https://twitter.com/i/web/status/1014234656068243459
@WeEOLC
03 July 2018 20:49
RT @dabarclay64: @WeEOLC #WeEOLC get your trustees and execs to see the value of engagement via Twitter @ScottRalphs @cstwomey @DavidTu7685…
@livingwelldying
03 July 2018 20:49
Good to see you here at #WeEOLC https://twitter.com/lizzie_doula/status/1014234411527757824
@JamesElwynB
03 July 2018 20:49
Q4. #WeEOLC - @dabarclay64 nailed it with this one. I remember this even doing the rounds in MDT and a few other bi… https://twitter.com/i/web/status/1014234795663151105
@WeEOLC
03 July 2018 20:49
RT @JamesElwynB: @WeEOLC @hospiceuk Q3. #WeEOLC Moving away from targets or numbers is important too for some users. Remember that Twitter…
@WeEOLC
03 July 2018 20:50
#WeEOLC @LeggKerri tee hee hee :) https://twitter.com/LeggKerri/status/1014234438505521153
@WeEOLC
03 July 2018 20:50
@lizzie_doula @livingwelldying hello ! last 10 minutes ! #WeEOLC
@JamesElwynB
03 July 2018 20:51
@LeggKerri @SpeightBecky @WeEOLC @dabarclay64 #WeEOLC Ultimately this was the hugest obstacle to success @LeggKerri… https://t.co/GKzv6xS6gk
@carriep100
03 July 2018 20:52
RT @WeEOLC: THIS @livingwelldying #WeEOLC https://twitter.com/livingwelldying/status/1014233689193148416
@learnhospice
03 July 2018 20:53
RT @learnhospice: @100anne @WeEOLC #WeEOLC it took me about a year to realise what my purpose was: raise awareness of D&D, network others f…
@JamesElwynB
03 July 2018 20:53
RT @dabarclay64: @WeEOLC #WeEOLC get your trustees and execs to see the value of engagement via Twitter @ScottRalphs @cstwomey @DavidTu7685…
@learnhospice
03 July 2018 20:53
This #WeEOLC @carriep100 https://twitter.com/carriep100/status/1014235307456286721
@learnhospice
03 July 2018 20:54
This #weEOLC @carriep100 https://twitter.com/carriep100/status/1014234317566988293
@WeNurses
03 July 2018 20:54
Slowly but surely word is getting out there :)) #weeolc https://twitter.com/leggkerri/status/1014233468132347906
@learnhospice
03 July 2018 20:54
@josieedixon @dabarclay64 @SpeightBecky @WeEOLC @JamesElwynB @lizsil12 @cstwomey @WhRhiannon @hospiceuk Excellent #WeEOLC
@learnhospice
03 July 2018 20:54
@CerebralNurse hello! #WeEOLC
@mlg1611
03 July 2018 20:55
@dabarclay64 Some retweets are cool, and it’s healthy for the platform. #WeEOLC
@WeEOLC
03 July 2018 20:55
#WeEOLC https://twitter.com/dabarclay64/status/1014235991316496385
@JamesElwynB
03 July 2018 20:55
#WeEOLC This is important. Positive team interactions help but remembering that your team leaders and senior team m… https://twitter.com/i/web/status/1014236266198642693
@carriep100
03 July 2018 20:56
RT @WeEOLC: great answer fomr @livingwelldying #WeEOLC https://twitter.com/livingwelldying/status/1014231384095969281
@suiz_ward
03 July 2018 20:56
RT @WeNurses: Slowly but surely word is getting out there :)) #weeolc https://twitter.com/leggkerri/status/1014233468132347906
@livingwelldying
03 July 2018 20:56
It can be a slow burn but so worth it #WeEOLC and thank you @WeEoLC for sticking with it https://twitter.com/weeolc/status/1014235321666588673
@JamesElwynB
03 July 2018 20:57
@WeEOLC Q6. #WeEOLC The biggest lesson should always be to trust your team. Be brave. Take chances. Learn that ri… https://twitter.com/i/web/status/1014236619665264642
@JamesElwynB
03 July 2018 20:58
@WeEOLC Q6. #WeEOLC Also, listening to your team and being sensitive to their struggles is so important. You have t… https://t.co/W6mSEtIjIK




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