#WeNurses - Thursday 24th September 2020 8pm (GMT Standard Time)
Staff experience
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There can be no doubt that nursing is a challenging role at times and as nurses we have all had days that where we feel overwhelmed with work or emotion. We spend so much time support and caring for our patients but who cares and supports nurses, especially during these Covid times?
The Kings Fund, Leadership for Engagement and Improvement in the NHS report talks about how engagement matters and state that “If staff do not feel engaged they can spiral down into burnout, which can leave them cynical, exhausted and depressed. But where staff are engaged studies across a range of sectors show performance rises.” The Kings Fund continue by stating there is “close relationship between staff experience and patient experience, arguing that ‘happy staff make happy patients'.” Therefore it is apparent that nurses who feel supported and have a positive experience give better care, however the challenge still remains .. how do we care and support nurses? And what are the challenges to doing this in these Covid times?
This #WeNurses discussion aims to explore the following:
- How can we support a positive staff experience?
- What goes wrong with staff experiences?
- How can we support each other when things go wrong?
- What are the extra challenges of supporting staff in these Covid times ?
- What do organisations do to create a positive staff experience and what could they do more of?
- What makes your work a positive place to be?
- What have your colleagues done to make your work place a nice place to be lately?
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#WeNurses transcript
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@HeatherHenry4
24 September 2020 20:01
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RT @WeNurses: 1/2 an hour until #WeNurses starts ... tonights topic: How can we support a positive staff experience? > https://t.co/mjq1C… |
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@WeNurses
24 September 2020 20:01
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It's Thursday ... It's 8pm ... So it must be #WeNurses ! Welcome everyone - if you are joining us for the next hour to discuss Staff Experience then please say "hello" and share you first thoughts https://t.co/e5rJyMHE2U |
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@WeMHNurses
24 September 2020 20:01
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RT @WeNurses: It's Thursday ... It's 8pm ... So it must be #WeNurses ! Welcome everyone - if you are joining us for the next hour to d… |
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@AgencyNurse
24 September 2020 20:01
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RT @WeNurses: It's Thursday ... It's 8pm ... So it must be #WeNurses ! Welcome everyone - if you are joining us for the next hour to d… |
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@lucy_dames
24 September 2020 20:02
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@WeNurses Hello ???? very apt topic for the current climate #WeNurses |
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@BenH_Student
24 September 2020 20:02
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RT @WeNurses: It's Thursday ... It's 8pm ... So it must be #WeNurses ! Welcome everyone - if you are joining us for the next hour to d… |
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@WeNurses
24 September 2020 20:03
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Not joined a twetchat before.... It is super simple, when you know how :) 1. Click on > #WeNurses < to see that chat. 2. Add #WeNurses to your tweet to join in 3. Have fun !!! |
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@WeNurses
24 September 2020 20:03
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@lucy_dames Hi Lucy... welcome to tonights #wenurses, thanks for saying hi :) |
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@lilian_wittman
24 September 2020 20:03
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#WeNurses good evening everyone, Lilian joining from a very wet and windy isle of wight ?? |
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@AgencyNurse
24 September 2020 20:03
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RT @WeNurses: Not joined a twetchat before.... It is super simple, when you know how :) 1. Click on > #WeNurses < to see that chat. 2. Add… |
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@RachMc1984
24 September 2020 20:03
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RT @WeNurses: Not joined a twetchat before.... It is super simple, when you know how :) 1. Click on > #WeNurses < to see that chat. 2. Add… |
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@HeatherHenry4
24 September 2020 20:04
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@WeNurses Hello #wenurses https://t.co/wOHARxF1YL |
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@WeNurses
24 September 2020 20:04
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@lilian_wittman oh dear..... hope you don't get blown off :) welcome to tonights #wenurses Lillian |
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@WeNurses
24 September 2020 20:05
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QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O6OJqp2FWp |
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@VJWhatley
24 September 2020 20:05
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@WeNurses Hello, looking forward to it #wenurses |
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@WeNurses
24 September 2020 20:05
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@HeatherHenry4 great wave Heather :) and welcome to #wenurses |
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@AgencyNurse
24 September 2020 20:05
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Hellloooo #WeNurses |
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@WeNurses
24 September 2020 20:05
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@VJWhatley evening Vanessa :) 1st question is out :) happy #wenurses'ing |
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@WeNurses
24 September 2020 20:06
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@AgencyNurse evening Teresa, thanks for joining #wenurses |
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@AgencyNurse
24 September 2020 20:06
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RT @WeNurses: QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O… |
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@WeSchoolNurses
24 September 2020 20:06
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RT @WeNurses: QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O… |
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@HeatherHenry4
24 September 2020 20:06
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@WeNurses I think it comes down to feeling valued #wenurses |
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@WeNurses
24 September 2020 20:06
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RT @WeNurses: QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O… |
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@WeLDnurses
24 September 2020 20:06
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RT @WeNurses: QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O… |
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@WeNurses
24 September 2020 20:06
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RT @HeatherHenry4: @WeNurses I think it comes down to feeling valued #wenurses |
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@NRCUK
24 September 2020 20:06
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RT @HeatherHenry4: @WeNurses I think it comes down to feeling valued #wenurses |
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@NRCUK
24 September 2020 20:07
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Having a little sit in on #wenurses |
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@lilian_wittman
24 September 2020 20:08
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#WeNurses when we work within our capabilities and competencies and have support from the senior staff. A simple thank you at the end of a shift goes a long way. |
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@WeNurses
24 September 2020 20:08
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#wenurses https://twitter.com/VJWhatley/status/1309207755849453568 |
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@HeatherHenry4
24 September 2020 20:08
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@NRCUK Nice to see you Nick #wenurses |
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@NRCUK
24 September 2020 20:08
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RT @lilian_wittman: #WeNurses when we work within our capabilities and competencies and have support from the senior staff. A simple thank… |
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@HeatherHenry4
24 September 2020 20:08
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RT @lilian_wittman: #WeNurses when we work within our capabilities and competencies and have support from the senior staff. A simple thank… |
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@NRCUK
24 September 2020 20:09
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@HeatherHenry4 will be mostly sitting on my hands I fear #wenurses :) |
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@AgencyNurse
24 September 2020 20:10
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Staff experience is exactly what it says on the tin .... think we all have a role to play here in making our workplaces better places to be #WeNurses https://twitter.com/WeNurses/status/1309207238763048962 |
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@WeNurses
24 September 2020 20:11
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We are chatting about: Staff Experience Via #wenurses RIGHT NOW Click on #WeNurses to join in. Everybody welcome Everybody adds value https://t.co/mOCHG2uIjQ |
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@AgencyNurse
24 September 2020 20:11
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Having said that though that doesn't negate employers responsibilities to ensure that they provide great spaces and facilities and supportive policies ... everyone plays a part #WeNurses |
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@mynameisAndyJ
24 September 2020 20:12
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Just looking in to what’s always a great chat #WeNurses |
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@WeNurses
24 September 2020 20:13
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@mynameisAndyJ super lovely to have you Andy :) thank you for adding value to #wenurses |
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@AgencyNurse
24 September 2020 20:13
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@lilian_wittman I agree it does ... but are we in danger of only getting a thank you ??? Proper pay, respect, equal opportunities, healthy workplaces, great environments, supportive organisations are all very important #WeNurses |
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@WeNurses
24 September 2020 20:14
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#wenurses https://twitter.com/tj66spencer/status/1309209494195515392 |
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@AgencyNurse
24 September 2020 20:14
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Absolutely #WeNurses https://twitter.com/HeatherHenry4/status/1309209306986958848 |
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@Kiml71
24 September 2020 20:14
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@WeNurses Feeling that you have a voice and you are heard, being involved in change and decisions rather than changes happening to you, feeling valued. #WeNurses |
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@WeNurses
24 September 2020 20:15
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QUESTION 2 What goes wrong with staff experiences? And how can we support each other when things go wrong? #WeNurses https://t.co/fGb2HRoQ8t |
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@WeNurses
24 September 2020 20:15
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#wenurses https://twitter.com/HeatherHenry4/status/1309209306986958848 |
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@WeLDnurses
24 September 2020 20:15
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RT @WeNurses: QUESTION 2 What goes wrong with staff experiences? And how can we support each other when things go wrong? #WeNurses http… |
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@WeNurses
24 September 2020 20:16
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@Kiml71 Thanks for joining #WeNurses Kim, great thoughts, thanks for sharing them. |
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@AgencyNurse
24 September 2020 20:16
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RT @WeNurses: QUESTION 2 What goes wrong with staff experiences? And how can we support each other when things go wrong? #WeNurses http… |
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@WeCYPnurses
24 September 2020 20:16
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RT @WeNurses: QUESTION 2 What goes wrong with staff experiences? And how can we support each other when things go wrong? #WeNurses http… |
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@WeGPNs
24 September 2020 20:16
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RT @WeNurses: QUESTION 2 What goes wrong with staff experiences? And how can we support each other when things go wrong? #WeNurses http… |
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@WeNurses
24 September 2020 20:17
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#wenurses https://twitter.com/lilian_wittman/status/1309209933209120771 |
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@MrsBosanquet
24 September 2020 20:17
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@WeNurses #WeNurses Oops! |
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@AgencyNurse
24 September 2020 20:17
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Yes great addition .... the more i think about it the more complex it is #WeNurses https://twitter.com/lilian_wittman/status/1309209933209120771 |
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@WeNurses
24 September 2020 20:17
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#wenurses https://twitter.com/MrsBosanquet/status/1309210205310406661 |
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@WeNurses
24 September 2020 20:17
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@MrsBosanquet #wenurses :) |
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@KJWDZ2U
24 September 2020 20:19
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RT @WeNurses: QUESTION 1 What do we mean by staff experience and how can we support a positive staff experience? #WeNurses https://t.co/O… |
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@LiamoJC
24 September 2020 20:20
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Q2 Liam lurking from Eire, I think as Nurses we are expected to "nurse" and especially when things go wrong or have a difficult case or outcome, just expected to get over it. #debrief is so NB and can be as simple as a cuppa and a chat #WeNurses |
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@NRCUK
24 September 2020 20:20
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@WeNurses I think experience is just one of those things that falls off the "nice to have list" when the pressure is on, and it has been on for a while. Feedback isn't gathered, or lives in a pit, and now a whole workforce is on its knees :( Many resented the clapping #WeNurses |
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@HeatherHenry4
24 September 2020 20:20
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@WeNurses Understaffing, overworking, stress, poor leadership, impossible targets, lack of emotional intelligence in leaders, not listening to or valuing staff, lack of infrastructure, poor multiagency working .. #wenurses |
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@AgencyNurse
24 September 2020 20:20
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How long do you have ?? Many thinks can go wrong but as an old manager of mine said when you have people who are dealing with other people you will always get problems ... it's how you tackle those problems that matters #WeNurses https://twitter.com/WeNurses/status/1309209755177627648 |
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@AgencyNurse
24 September 2020 20:21
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@HeatherHenry4 @WeNurses that list could go on Heather ! #WeNurses |
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@LeanneHPatrick
24 September 2020 20:21
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@WeNurses I suppose staff experience is what benefits they get from their job. It's common to think of nurses as being there to do selfless work and whilst caring for people is inherently rewarding, feeling valued by the people you work with/for is just as important for many #WeNurses |
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@WeNurses
24 September 2020 20:22
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@LiamoJC Hello lurking Liam :) Great point, thanks for joining and sharing during #wenurses |
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@HeatherHenry4
24 September 2020 20:22
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@MrsBosanquet @WeNurses Thanks for the share Jo #wenurses |
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@AgencyNurse
24 September 2020 20:23
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Yes - and then the word "resilience" pops up !! We need time to de-brief and talk or not talk as the case may be .... we need to be able to not be ok #WeNurses https://twitter.com/LiamoJC/status/1309211064236638208 |
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@HeatherHenry4
24 September 2020 20:23
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@AgencyNurse @WeNurses Gah yes. People get ‘in the grip’ and cease to act as they would normally #wenurses |
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@WeNurses
24 September 2020 20:24
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#WeNurses #EBP one for later >>> https://twitter.com/MrsBosanquet/status/1309210205310406661 |
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@MrsBosanquet
24 September 2020 20:24
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@WeNurses #WeNurses Yes indeed ?? |
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@mynameisAndyJ
24 September 2020 20:24
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A2 I think at time’s it becomes a tick box exercise and is just go through the motions #WeNurses I felt towards the end the clapping was wooden - sorry but I did |
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@AgencyNurse
24 September 2020 20:24
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@HeatherHenry4 @WeNurses "in the grip" ??? not sure i have heard that phrase ?? #WeNurses |
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@WeNurses
24 September 2020 20:25
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QUESTION 3 What are the extra challenges of supporting staff in Covid times ? #WeNurses https://t.co/b38Ccievxb |
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@LeanneHPatrick
24 September 2020 20:25
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@WeNurses Staff feedback being valued, just as we value patient feedback, is a great way to listen and learn. You get an idea of what works and what doesn't and you can be more focused in making jmprovements, which helps retention. #WeNurses |
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@NicolaCroftRN
24 September 2020 20:25
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@WeNurses Tiredness, burnout, not feeling reflected/valued, mental health not being looked after/not being seen as important, blame, unwillingness to teach/support junior (usually because they’re too knackered) Review your practice, have regular team meetings, listen to staff #wenurses |
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@LiamoJC
24 September 2020 20:25
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@LeanneHPatrick @WeNurses Absolutely, you're meant to have a shield on at all times. Giving bad news never gets easy and you take a piece of the person's story with you. #wenurses |
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@AgencyNurse
24 September 2020 20:25
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It seems simple ... so why aren't we doing it ?? #WeNurses https://twitter.com/LeanneHPatrick/status/1309212282744983552 |
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@NRCUK
24 September 2020 20:26
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@HeatherHenry4 @WeNurses Only had 75 years to get this sorted. Leadership: nursing is one of only workforces I've experienced where the most senior people have the least amount of qualifications to lead. How many nurses went to uni to study leadership, business studies, project management etc #wenurses |
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@LiamoJC
24 September 2020 20:27
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@AgencyNurse Resilience is talked up so much people think it has to be a formal staged intervention. It can be as simple as an acknowledgement - That was crap (stronger expletive either) Are you OK and or take 5mins to catch your breath #wenurses |
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@NicolaCroftRN
24 September 2020 20:28
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@WeNurses Not knowing what’s next, looking after patients but also be worried about own family, keeping safe, negative pressure on the NHS/nursing in general, hollow gestures from gvnt #wenurses |
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@HeatherHenry4
24 September 2020 20:28
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@WeNurses I think we need all sorts of support networks: family, union, professional, team.. inspection is a blunt instrument. Whistle blowing still tricky. Occupational health-mustn’t forget them. Love a gd OH nurse. Kindness and compassion #wenurses |
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@AgencyNurse
24 September 2020 20:28
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A nurse friend said to me early on in Covid that we are all living with a low level stress as nurses ... will I get it? will I pass it on to my family? are questions that are constantly with us .... we should not underestimate the impact of this #WeNurses https://twitter.com/WeNurses/status/1309212270107426822 |
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@HeatherHenry4
24 September 2020 20:29
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@AgencyNurse @WeNurses It’s a Myers Brigg thing. Usually you are ENTJ for eg but under pressure you act out of character *too many leadership courses* #wenurses |
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@AgencyNurse
24 September 2020 20:30
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@LiamoJC yes it absolutely can - never underestimate the words "go and take a break" (PS loathe the resilience bandwagon) #WeNurses |
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@lilian_wittman
24 September 2020 20:30
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#WeNurses ensuring that staff have support for their mental health, ensuring a workplace where it's ok to not be ok and to verbalise that. Also to allow some flexibility if returning from an isolation area. |
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@NRCUK
24 September 2020 20:30
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@AgencyNurse no point collecting the evidence if the desire isn't there to effect it - that's willful blindness, so better off not having the evidence, it is the public sector way :) #wenurses |
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@AgencyNurse
24 September 2020 20:30
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Bingo >> #WeNurses https://twitter.com/Kiml71/status/1309213221564428289 |
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@LiamoJC
24 September 2020 20:30
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Q3 Worrying about family, I was working and infant baby at home and shopping and supporting #cocooning aged parents. The #worry of getting sick or worse getting them sick was constant. #WeNurses |
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@lucy_dames
24 September 2020 20:31
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@WeNurses The things that nurses do to relax, unwind, forget about work etc are much more challenging and/or not available #WeNurses |
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@mynameisAndyJ
24 September 2020 20:31
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@WeNurses #wenurses we have to look beyond just the nurse or NHS staff we have to ensure we offer them support for the family. They will want to know how to protect and support them https://twitter.com/wenurses/status/1309212270107426822 |
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@WeNurses
24 September 2020 20:31
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RT @mynameisAndyJ: @WeNurses #wenurses we have to look beyond just the nurse or NHS staff we have to ensure we offer them support for the f… |
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@HeatherHenry4
24 September 2020 20:31
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@NRCUK @WeNurses Council of Deans keen on introducing leadership pre reg #150Leaders #wenurses |
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@WeNurses
24 September 2020 20:32
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#WeNurses https://twitter.com/mkharusi1/status/1309213892531412994 |
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@NRCUK
24 September 2020 20:32
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@HeatherHenry4 @WeNurses Most of the support comes from home I think, feel sorry for those that don't get it - I know this as a long suffering nurse parter :) #wenurses |
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@AgencyNurse
24 September 2020 20:33
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@NRCUK @HeatherHenry4 @WeNurses *ahem #WeNurses |
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@reboverend_RNc
24 September 2020 20:33
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@NRCUK @HeatherHenry4 @WeNurses Hello all ???? sorry for being late to the chat...busy day ‘Leading’ less favoured than ‘managing’ as output and efficiency supersedes vision and investment Persistence with servitude narrative; we serve those who need us bc we provide something unique- remember that #WeNurses |
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@LeanneHPatrick
24 September 2020 20:34
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@AgencyNurse Well, it can seem quite a brave thing to do as a manager. Are they given the opportunities to meaningfully engage with feedback or are they scrutinised for what staff are saying? #WeNurses |
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@NRCUK
24 September 2020 20:34
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@HeatherHenry4 @WeNurses And thats the point.... why??? Why are we trying to make nurses leaders, whilst they can't effect change, would naturally find a way to up skill, whilst ignore all the transferable leadership outside NHS in from industries that are lightyears ahead of the decrepit NHS? #wenurses |
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@WeNurses
24 September 2020 20:35
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QUESTION 4 What do organisations do to create a positive staff experience and what could they do more of? #WeNurses https://t.co/0b8jqW6SYR |
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@HeatherHenry4
24 September 2020 20:35
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@reboverend_RNc @NRCUK @WeNurses Wow-good stuff to be coming in with #wenurses |
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@WeCommNurses
24 September 2020 20:35
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RT @WeNurses: QUESTION 4 What do organisations do to create a positive staff experience and what could they do more of? #WeNurses https:… |
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@WeMHNurses
24 September 2020 20:35
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RT @WeNurses: QUESTION 4 What do organisations do to create a positive staff experience and what could they do more of? #WeNurses https:… |
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@LeanneHPatrick
24 September 2020 20:36
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@WeNurses So many changes to service delivery, maintaining good communication is so very challenging. At the height of the first wave we had daily COVID huddles to discuss concerns and communicate new information. #WeNurses |
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@AgencyNurse
24 September 2020 20:37
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@LeanneHPatrick so the managers who manage the managers need to be more understanding and receptive ?? Starting to think of Bee Watchers here ! #WeNurses https://t.co/HPaw3Guchg |
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@AgencyNurse
24 September 2020 20:37
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@JaneCoomber1 absolutely ! #WeNurses |
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@LiamoJC
24 September 2020 20:38
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Needs to a focus on sharing the good practices of nurses and encourage patients to share their +ive experiences. As much as we remind pts to complain if ?? they need to shout from rooftops when ?? #positivefeedback #wenurses Too often focus by Managers on complaints & -ive feedbk https://twitter.com/WeNurses/status/1309214785477775361 |
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@NRCUK
24 September 2020 20:38
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@reboverend_RNc @HeatherHenry4 @WeNurses we all know that managing in most healthcare settings is about creating evidence for targets that add no value to orgs that don't matter in an environment that is less efficient than any other in all aspects of the service it provides #wenurses |
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@HeatherHenry4
24 September 2020 20:38
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@NRCUK @WeNurses I agree we need diversity in leadership-and from outside NHS too-but nurses at all levels ARE leaders! And I’ve interviewed loads of students who are effecting change very well #wenurses @WeStudentNurse |
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@LiamoJC
24 September 2020 20:39
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@LeanneHPatrick @WeNurses The daily huddles helped bring us all together across our trust/region. We were all in this together #wenurses |
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@AgencyNurse
24 September 2020 20:40
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I'd like to see more healthier workplaces, nursing is tough & looking after yourself as a nurse is v. tough, shifts, stress, the physical and psychological demand all take their toll ... so orgs should think about nutrition, hydration, relaxation & exercise for nurses #WeNurses https://twitter.com/WeNurses/status/1309214785477775361 |
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@lilian_wittman
24 September 2020 20:41
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#WeNurses I think they could give more acknowledgment of the struggle the person has and aim to give them as much support as they need without penalising them in other ways. |
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@reboverend_RNc
24 September 2020 20:41
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@NRCUK @HeatherHenry4 @WeNurses If you encourage an NHS model of leadership then who is determining what leadership should like? What we lack is providing leadership skills such as teamwork, questioning actions, making informed choices as development I’m all for looking outward- stops groupthink #WeNurses |
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@LeanneHPatrick
24 September 2020 20:42
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@AgencyNurse I think targets and budgets can play a role in what sort of innovations are going to be possible. It required organisational commitment to ensure it works #WeNurses |
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@LiamoJC
24 September 2020 20:42
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@AgencyNurse Did somebody mention snacks #wenurses or better still free healthy snacks ?????? The joys of shift workers - a curry can be eaten for breakfast https://t.co/D6FlegRaMF |
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@NRCUK
24 September 2020 20:42
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@HeatherHenry4 @WeNurses @WeStudentNurse it's interesting, does the chief nurse need to be a nurse when the Health Secretary has no health experience? #wenurses An insular workforce developing its own management just seems to strive to maintain the status quo, resulting in current poor staff experience #wenurses |
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@LeanneHPatrick
24 September 2020 20:43
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@AgencyNurse I think targets and budgets can play a role in what sort of innovations are going to be possible. It requires organisational commitment to ensure it works #WeNurses |
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@lucy_dames
24 September 2020 20:43
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@WeNurses Recognition and thanks goes a long way #Wenurses |
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@AgencyNurse
24 September 2020 20:44
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@LeanneHPatrick never a truer word said .... I think group dynamics and personalities also play a part here #WeNurses |
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@HeatherHenry4
24 September 2020 20:45
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@WeNurses Schwartz rounds, valuing diversity, involving patient governors, effective collective bargaining, off duty in advance to allow families to plan, ways to listen like leaders on the shop floor #wenurses |
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@reboverend_RNc
24 September 2020 20:45
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@HeatherHenry4 @NRCUK @WeNurses @WeStudentNurse Leadership starts with you...so find ways to develop personal skills that grow leading qualities. Often focus on competence and tech rather than growth of profession- and the people who are in it #WeNurses |
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@NRCUK
24 September 2020 20:45
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@reboverend_RNc @HeatherHenry4 @WeNurses What is lacking is accountability...there is none in public sector. I spent 20 years with my job on the line every 3 months, if i didn't reach KPI..That is both motivational and drives accountability :) #wenurses |
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@HeatherHenry4
24 September 2020 20:46
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RT @lilian_wittman: #WeNurses I think they could give more acknowledgment of the struggle the person has and aim to give them as much suppo… |
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@alexander_minh
24 September 2020 20:46
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@janetomkinson07 @LHCHFT @NatGuardianFTSU Really? #FTSU #HSJAwards #SpeakUpMonth #SpeakUpToMe #LetsRemoveIt #NHSReset #CQCBoard #KFLead #QI #HumanFactors #OurNHSPeople #NHSRetention #SafeStaffing #WeDocs #WeNurses #WeAreTheNHS #NHSPeoplePlan #WRES #OurNHSHeroes #SASDoctors #NHSEPartners https://twitter.com/alexander_minh/status/1309169569026764807 |
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@LeanneHPatrick
24 September 2020 20:46
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@WeNurses Flexibility has been really helpful to me. Being able to work part time and to have slightly adjusted working hours for caring responsibilities, for example, is a demonstration of commitment to staff wellbeing by supporting them to work & balance other responsibilities. #WeNurses |
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@DezzyT83
24 September 2020 20:46
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@WeNurses When the matron bring good coffee in? #WeNurses All joking aside, we have a great team, with a great skill mix, where we have honest, open debriefs and supervision. This allows us to communicate freely and feel supported. |
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@NicolaCroftRN
24 September 2020 20:47
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@WeNurses Having access to further education #WeNurses |
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@HeatherHenry4
24 September 2020 20:48
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@NRCUK @WeNurses @WeStudentNurse Needs a balance of fresh eyes and experience eyes I think Nick #wenurses |
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@LiamoJC
24 September 2020 20:48
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Q5 Flexibility and a bit of human nature. Recognising that there needs to be balance between work and family. We are all tryinv to get that balance right and sometimes as a manager and staff, the balance doesn't tip the right way, but will always be another time #wenurses |
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@reboverend_RNc
24 September 2020 20:48
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@NRCUK @HeatherHenry4 @WeNurses Interesting! I would find that anxiety-provoking! What KPIs would you put against a junior RN role that would be supportive and promote leadership? #WeNurses |
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@NRCUK
24 September 2020 20:49
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@reboverend_RNc @HeatherHenry4 @WeNurses @WeStudentNurse like you say, leadership and management are very different, the latter probably has more impact on staff experience "people leave managers not roles" is pretty common HR phrase, but possibly not mentioned in healthcare as its one big old fashion club :) #wenurses |
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@NRCUK
24 September 2020 20:50
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@HeatherHenry4 @WeNurses @WeStudentNurse we know senior roles are just scapegoats and media dart boards - do they affect any policy change? #wenurses |
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@lilian_wittman
24 September 2020 20:50
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#WeNurses having a good team around you, being able to raise concerns or issues in a non judgemental way, working in a no blame environment. |
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@AgencyNurse
24 September 2020 20:51
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Haven't some wards / healthcare orgs implemented "wobble rooms" recently ?? Much better than having a wobble in the sluice or linen cupboard #WeNurses https://twitter.com/JaneCoomber1/status/1309217873043349505 |
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@tj66spencer
24 September 2020 20:52
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Love interacting with fellow #students and #nurses tonight #WeNurses #AllOurHealth @PUNC?? |
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@NRCUK
24 September 2020 20:52
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@reboverend_RNc @HeatherHenry4 @WeNurses not sure I would - but staff retention for say NHS chief exec would be one... but I hear he is leaving soon after emptying the workforce slowly for last 6 years :) #wenurses |
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@LeanneHPatrick
24 September 2020 20:53
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@WeNurses It's a great team, highly flexible and adaptive. Everyone is supportive and willing to help and advise. It's just a real joy to work in that kind of environment. #WeNurses |
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@WeNurses
24 September 2020 20:53
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#WeNurses .... an important point made here > https://twitter.com/ruthgibson35/status/1309219231637090311 |
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@HeatherHenry4
24 September 2020 20:53
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@NRCUK @WeNurses @WeStudentNurse I think some do here in Greater Manchester. #wenurses |
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@reboverend_RNc
24 September 2020 20:53
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@WeNurses Real teamness. Recognising all can contribute. Taking turns for leading and following. A common purpose which all can value. Truly caring for others. Promoting space for connection and curiosity. Everyone understands boundaries. Flexibility to needs of team. And cake! #WeNurses |
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@ruthgibson35
24 September 2020 20:54
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RT @WeNurses: #WeNurses .... an important point made here > https://twitter.com/ruthgibson35/status/1309219231637090311 |
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@NRCUK
24 September 2020 20:54
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@HeatherHenry4 @WeNurses @WeStudentNurse thats good :) to hear #wenurses |
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@HeatherHenry4
24 September 2020 20:54
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@JaneCoomber1 @AgencyNurse Look up @Camerados_org public living rooms in hospitals. You won’t regret it #wenurses |
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@WeNurses
24 September 2020 20:55
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QUESTION 6 What have your colleagues done to make your work place a nice place to be lately? #WeNurses https://t.co/eNW7a44vzB |
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@AgencyNurse
24 September 2020 20:55
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RT @WeNurses: QUESTION 6 What have your colleagues done to make your work place a nice place to be lately? #WeNurses https://t.co/eNW7a44… |
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@AgencyNurse
24 September 2020 20:56
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Asked "are you ok?" and really meant it :) #WeNurses https://twitter.com/WeNurses/status/1309219822392217602 |
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@HeatherHenry4
24 September 2020 20:56
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@AgencyNurse @Camerados is better. Public living rooms are a less stigmatising @MaffPotts will tell ya! Maff meet Teresa-one of the most influential nurses I know #wenurses |
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@AgencyNurse
24 September 2020 20:58
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Oh thats very sad to hear #WeNurses https://twitter.com/JaneCoomber1/status/1309220321602478080 |
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@lilian_wittman
24 September 2020 20:58
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#WeNurses we have all made a concerted effort to understand the collective pressure on the team and to understand that not everything always runs to plan, and to make allowance for that. |
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@ph_wilson1
24 September 2020 20:58
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@WeNurses I like workplaces where people think before they speak - and try to refrain from accusations and assumptions #wenurses |
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@sarah_rodger87
24 September 2020 20:59
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@WeNurses A weekly quiz on a friday with prizes. It has brought all the staff together #WeNurses |
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@reboverend_RNc
24 September 2020 20:59
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@WeNurses What they always do- look out for each other. Find humour when things feel tough. Send each other to a little text at the end of the day. Treat people well and take care of each other..what we believe in #WeNurses |
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@AgencyNurse
24 September 2020 20:59
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@irnbrufan oh no ! It can be hard when someone asks ... i think we do have to get better at saying "i'm not ok" when asked, tears can be good though ... have cried lots in practice in the last few months #WeNurses |
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@WeNurses
24 September 2020 20:59
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Wow fab #WeNurses https://twitter.com/sarah_rodger87/status/1309220861589757955 |
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@lucy_dames
24 September 2020 21:00
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@WeNurses Supportive at peer and management level. Where everyone feels valued #WeNurses |
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@HeatherHenry4
24 September 2020 21:00
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@AgencyNurse I’m in the 3rd sector and working at home, alone. I think good #SoMe feedback from colleagues, phone calls and thank You’s #wenurses |
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@sarah_rodger87
24 September 2020 21:00
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RT @WeNurses: Wow fab #WeNurses |
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@reboverend_RNc
24 September 2020 21:00
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@AgencyNurse The simplest but most effective thing is honest concern for another #WeNurses |
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@WeNurses
24 September 2020 21:01
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Next weeks tweetchat is on Monday and is a #WeMDT tweetchat Support after Covid > http://www.wecommunities.org/tweet-chats/chat-details/5589 A tweetchat that is part of a research project by a multidisciplinary team of health researchers based at Queen Margaret University, Edinburgh #WeNurses https://t.co/IIE1TuqjoN |
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@AgencyNurse
24 September 2020 21:01
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@irnbrufan what a wonderful colleague #WeNurses |
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@HeatherHenry4
24 September 2020 21:02
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@WeNurses Well done #wenurses x |
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@AgencyNurse
24 September 2020 21:02
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There are some tough times coming #WeNurses https://twitter.com/JaneCoomber1/status/1309221417611923456 |
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@NRCUK
24 September 2020 21:03
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RT @reboverend_RNc: @AgencyNurse The simplest but most effective thing is honest concern for another #WeNurses |
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@Samnorth1984
24 September 2020 21:03
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RT @lucy_dames: @WeNurses Supportive at peer and management level. Where everyone feels valued #WeNurses |
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@AgencyNurse
24 September 2020 21:04
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@HeatherHenry4 working from home is tough .. as you know i do both ... keeping in touch with colleagues and social media is vital, especially given the last 6 months #WeNurses |
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@WeNurses
24 September 2020 21:04
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@HeatherHenry4 thanks for joining us Heather #WeNurses |
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@WeNurses
24 September 2020 21:04
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RT @lilian_wittman: #WeNurses we have all made a concerted effort to understand the collective pressure on the team and to understand that… |
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@WeNurses
24 September 2020 21:05
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Wow thats fabulous :) #WeNurses https://twitter.com/DaisyDoll_25/status/1309221697149636609 |
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@WeNurses
24 September 2020 21:06
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Ooooh nice idea #WeNurses https://twitter.com/reboverend_RNc/status/1309221625540292609 |
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@WeNurses
24 September 2020 21:06
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oooooh how wonderful #WeNurses https://twitter.com/tj66spencer/status/1309221505851691008 |
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@WeNurses
24 September 2020 21:06
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One thing you could do is buy a £5 prize draw ticket http://www.wecommunities.org/blogs/3573 to support @CavellTrust to support nurses facing mental and financial hardship :) That might improve their nursing experience :) And you might win!!! GREAT PRIZES #WeNurses #10kForNursesAndMidwives https://t.co/IhwLY1Qmgk |
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@WeNurses
24 September 2020 21:06
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RT @lucy_dames: @WeNurses Supportive at peer and management level. Where everyone feels valued #WeNurses |
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@WeNurses
24 September 2020 21:07
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#WeNurses https://twitter.com/tj66spencer/status/1309221047217123328 |
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@WeNurses
24 September 2020 21:07
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#WeNurses https://twitter.com/VickiaDSN/status/1309220818241626120 |
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@ClareNash20
24 September 2020 21:07
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@WeNurses Thinking the best of each other so if something goes wrong we don’t blame we put it right together #wenurses |
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@reboverend_RNc
24 September 2020 21:07
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@WeNurses Tons to read now- some fast tweeters tonight! great chat as always thanks everyone #WeNurses https://t.co/VUZ1P0c6H4 |
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@WeNurses
24 September 2020 21:07
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RT @ClareNash20: @WeNurses Thinking the best of each other so if something goes wrong we don’t blame we put it right together #wenurses |
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@WeNurses
24 September 2020 21:08
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@reboverend_RNc great to have you join us :D #WeNurses |
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@WeNurses
24 September 2020 21:08
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#WeNurses https://twitter.com/JillFeatherston/status/1309223100656095235 |
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@KathEvans2
24 September 2020 21:09
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RT @WeNurses: QUESTION 6 What have your colleagues done to make your work place a nice place to be lately? #WeNurses https://t.co/eNW7a44… |
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@AgencyNurse
24 September 2020 21:10
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What a nice idea ! #WeNurses https://twitter.com/Kiml71/status/1309223475656232969 |
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@ph_wilson1
24 September 2020 21:12
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@JillFeatherston @WeNurses Definitely need more nursing research by practicing nurses, and nurse leaders/managers #wenurses |
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@ph_wilson1
24 September 2020 21:17
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@ClareNash20 @WeNurses I call that showing real kindness, not prescribed kindness when it suits #wenurses |
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@ph_wilson1
24 September 2020 21:22
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@JillFeatherston @WeNurses Nursing research has phenomenal untapped potential and power to transform patient care, care organisation and service delivery #wenurses #phdstudent |
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@ericasmart
24 September 2020 21:28
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@WeNurses Listening to the things that matter to staff, help make things easier for them - look at @15s30m as a great example #WeNurses |
Stats
Total contributers:
33
Total tweets:
181
Total reach:
6,118,975
