access patients records understand health understanding shared patient pts literacy results support information feel decision clinician great enabled test making Practice notes population trust range reasons empowered increase ppl person joining knowledge questionnaire record role Important complete consultation quality share Thinking system join medical minutes step Thnx Remember RTs responses case doctors digital interpret groups abbreviations Ability sources start staff team management process produce practices point parts manage supported training shorthand Absolutely care HCPs GPs hates Haughton insurance company condition approach asked Challenge chat sense trusted trusting view tweetchat Surely takes Taking suggest looked Mega Mars move Key issue word voluntary issues lots learn levels needed numbers NHS means listening partnership money PRG play problems underfunding solve social save sector responsibility Resources questions recod candor appointments centred developed compile idea impact forget duty difference enable explain face engage entered equivalent errors Education disseminating found friendly finding harm google improve height