great communication important learn Nurses thanks listening International colleagues Understand team sharing feedback voice nursing patient listen role feel trained talking support model English key improve Interesting communicator confidence culturally chat Love supporting share point Nurse differences joining helps engage feeling experience culture conversations agree positive practice lot matter local learned models makes patients safe simply speak speaking staff challenge concerns competent completely giving essential diversity Cultural encountered heard incidents language IENs easy errors Brilliant Cheese ago abbreviations amazing study super show School teams things Swiss voices trust trusted organisation profession recognise occurring open learning made Managers workforce Working level mentor Medway mind opportunities valued terms training tweetchat seat safety recently Rhian spot social alongside attend advocacy chats avoid clinical communicating community confident escalate events ears ensure encourage forget experiences focus Kim join Helping grow heart hear helpful grips Happy Honest Hugely idea joined Katy imaginary imo insight internationally interpersonal