#PatientStories - Thursday 17th March 2022 8:30pm (GMT Standard Time)
Patient Stories - the when, where, what and how?
If you haven't joined in a tweet chat before it's very simple. Here's a guide Tweet
Chat Details
fHosted by WeNurses using #PatientStories
This is the first of two tweetchats with @HOPEnetworkNHS on Patient Stories as part of the "Storytelling Festival" with opportunities to learn more about why and how to create real value from patient stories, see and register for an amazing lineup of online events here.
.........................................................
Last week we looked at the impact of your patients' stories and their value, the tweetchat and summary can be found here.
This week we explore how we can expand that value specifically looking at creating ways to make our patients' stories sharable.
We know that we work for organisations that fiercely guard both the organisation's reputation and, by default, those that work within them who strive to deliver excellent care. Yet there can be a paradox in that in some patients' stories not everything went perfectly but there are still lessons that were learned that improved care.
So if you have a patient story that you know will support an improvement in care delivery how would you work with the patient and your organisation to expand its value and work with the patient to make some changes?
How do we become good at telling stories in a way that respects the patient, and the organisation and improves care, and is accessible?
On this chat, we'll be chatting with expert storytellers from within healthcare that can guide us through not only the art of storytelling but also how to approach the unique challenges faced by presenting #patientstories.
We'll be led through the chat with the following questions:
- When in a patient's journey do you feel their #patientstories could add value?
- Where do you think #patientstories should be placed to add the best value?
- What do we need to be aware of when creating #patientstories?
- Who would you turn to to help your #patientstories be told?
Chat Contributers
100 Tweets
200 Tweets
20000 Impressions
20000 Impressions
20000 Impressions
Engagement Wheel
Chat Word Cloud
Participant bio cloud
Chat Summary
Coming soon
Post Chat Comments
After the chat you may like to add a reflection, add some questions, or maybe you've made a change from something you leant on the chat...well now you can with "post chat comments" below.
You'll need to be logged into via Twitter from the main menu, then you can share your post chat comments...
You'll need to be logged into via Twitter from the main menu, then you can share your post chat comments...
|
@{{Comment.screenName}}
{{Comment.DateCreated | date:"dd MMMM yyyy HH:mm"}}
|
{{Comment.Comment}} |
#PatientStories transcript
|
@WeNurses
17 March 2022 20:30
|
|
Thank you for joining tonights #PatientStories tweetchat Please say hi if you are plan to tweet or lurk :) Remember everyone's views are important and valued. To join in the chat simply click on and add #PatientStories to your tweets. Question coming in a min or two https://t.co/B4Ak1h4MrY |
|
@AgencyNurse
17 March 2022 20:30
|
|
@WeNurses @PhilBallRN ... we have no idea who Greta is !!! We clearly meant Great !!! #PatientStories |
|
@PhilBallRN
17 March 2022 20:30
|
|
@lgoodbu @WeNurses Hi Lesley, good to see you too, #patientstories |
|
@karenjataylor
17 March 2022 20:31
|
|
Brilliant performance @HopeNetworkNHS Pig Vs Wolf autobiographical story by Georgie Steele about her family & experience of living with degenerative condition Shows complexity of care & emotional toil of caring for family Must see #patientstories We all need a powerful advocate https://t.co/bSXPw7mutV |
|
@AgencyNurse
17 March 2022 20:31
|
|
Helloooo Teresa here ... logging on to the #PatientStories tweetchat this evening https://twitter.com/WeNurses/status/1504555715062607874 |
|
@RobinD100
17 March 2022 20:32
|
|
Hi, I am Robin from @NHSELECT and work with lots of amazing healthcare teams across the UK on Qi and improvement work #PatientStories . |
|
@mynameisAndyJ
17 March 2022 20:32
|
|
#PatientStories HI All I thought I would pop in with a brew in my hand as its #NHWeek #ThirstyThursday as well |
|
@alimully
17 March 2022 20:32
|
|
@WeNurses ?? looking forward to learning a bit more about #patientstories #wenurses |
|
@kat_glaister
17 March 2022 20:33
|
|
@WeNurses Hi all! Really looking forward to another great chat about all things #patientstories |
|
@WeNurses
17 March 2022 20:33
|
|
@alimully Welcome Alison #PatientStories |
|
@kat_glaister
17 March 2022 20:34
|
|
@WeNurses Patient stories are valuable whenever someone want to share one and people are receptive to listening! #patientstories |
|
@WeNurses
17 March 2022 20:34
|
|
Hi Robin - lovely to see you here #PatientStories https://twitter.com/RobinD100/status/1504556306589523971 |
|
@karenjataylor
17 March 2022 20:34
|
|
#PatientStories looking forward to an evening tweet chat about patients stories and healthcare ????? @WeNurses |
|
@lgoodbu
17 March 2022 20:34
|
|
RT @kat_glaister: @WeNurses Hi all! Really looking forward to another great chat about all things #patientstories |
|
@lgoodbu
17 March 2022 20:34
|
|
RT @alimully: @WeNurses ?? looking forward to learning a bit more about #patientstories #wenurses |
|
@kat_glaister
17 March 2022 20:34
|
|
@WeNurses Stories from high volume/fast turnover areas can create valuable opportunities to carry out rapid cycles of improvement but, honestly, they are valuable whenever and wherever! #patientstories |
|
@WeNurses
17 March 2022 20:34
|
|
Hi Andy and welcome #PatientStories https://twitter.com/mynameisAndyJ/status/1504556351695069187 |
|
@lgoodbu
17 March 2022 20:35
|
|
RT @karenjataylor: #PatientStories looking forward to an evening tweet chat about patients stories and healthcare ????? @WeNurses |
|
@PhilBallRN
17 March 2022 20:35
|
|
Q1 from the start, we need to listen before we start acting, I think we’d learn what the answers might be when making that first contact @WeNurses #patientstories |
|
@karenjataylor
17 March 2022 20:36
|
|
#PatientStories q1 at any stage - we can learn at anytime but maybe some people need longer than others to process experience |
|
@J_Critcher
17 March 2022 20:36
|
|
@WeNurses #patientstories when it is the right time for the patient/client, which may be sometime after their experience |
|
@WeNurses
17 March 2022 20:37
|
|
QUESTION 2 "Where do you think #patientstories should be placed to add the best value?" https://t.co/sVc6oewnIk |
|
@lgoodbu
17 March 2022 20:37
|
|
RT @J_Critcher: @WeNurses #patientstories when it is the right time for the patient/client, which may be sometime after their experience |
|
@lgoodbu
17 March 2022 20:37
|
|
RT @karenjataylor: #PatientStories q1 at any stage - we can learn at anytime but maybe some people need longer than others to process exper… |
|
@WeNurses
17 March 2022 20:38
|
|
Absolutely ! #PatientStories https://twitter.com/kat_glaister/status/1504556707988574212 |
|
@kat_glaister
17 March 2022 20:38
|
|
@WeNurses The best place is to share them with people willing to listen (with focussed and compassionate attention), a desire to learn/improve and with recognition of the uniqueness of the storyteller’s experience #patientstories |
|
@PhilBallRN
17 March 2022 20:38
|
|
I wonder if making #patientstories is something we should practice getting in early days of training, some best learning for me is from what I hear from listening ?? @WeNurses |
|
@WeNurses
17 March 2022 20:38
|
|
Us toooo :D Welcome #PatientStories https://twitter.com/karenjataylor/status/1504556846182502405 |
|
@RobinD100
17 March 2022 20:38
|
|
RT @WeNurses: QUESTION 2 "Where do you think #patientstories should be placed to add the best value?" https://t.co/sVc6oewnIk |
|
@WeNurses
17 March 2022 20:38
|
|
RT @karenjataylor: #PatientStories q1 at any stage - we can learn at anytime but maybe some people need longer than others to process exper… |
|
@lgoodbu
17 March 2022 20:38
|
|
RT @WeNurses: Hi Robin - lovely to see you here #PatientStories |
|
@alimully
17 March 2022 20:38
|
|
@WeNurses Everywhere! Shared at all levels of staff. The digital world makes this much easier #patientstories #wenurses |
|
@lgoodbu
17 March 2022 20:39
|
|
RT @alimully: @WeNurses Everywhere! Shared at all levels of staff. The digital world makes this much easier #patientstories #wenurses |
|
@RobinD100
17 March 2022 20:39
|
|
Q2 #patientstories they need to be heard by those that can make a difference. https://twitter.com/WeNurses/status/1504557434240647173 |
|
@lgoodbu
17 March 2022 20:39
|
|
RT @PhilBallRN: I wonder if making #patientstories is something we should practice getting in early days of training, some best learning fo… |
|
@AgencyNurse
17 March 2022 20:40
|
|
Gosh - behind already .... we should share them far and wide ... digital can help us to do this #PatientStories https://twitter.com/WeNurses/status/1504557434240647173 |
|
@Othafa_Atgbbtg
17 March 2022 20:40
|
|
@WeNurses #patientstories are always valuable and professionals must try harder to listen. |
|
@WeNurses
17 March 2022 20:40
|
|
RT @RobinD100: Q2 #patientstories they need to be heard by those that can make a difference. https://twitter.com/WeNurses/status/1504557434240647173 |
|
@kat_glaister
17 March 2022 20:40
|
|
@WeNurses patient (and staff) stories add value to Trust Board meetings, clinical governance meetings, M&M meetings, Clinical Risk Summits, education sessions, team meetings and for personal learning/reflection/revalidation and more I’m quite sure! #patientstories |
|
@NRCUK
17 March 2022 20:40
|
|
@WeCommNurses take a look at the last two weeks of #patientstories tweets :) #wecns |
|
@lgoodbu
17 March 2022 20:40
|
|
@PhilBallRN @WeNurses Yes and I dont know if its on any current curricula maybe it should be ! #patientstories |
|
@PSMJW
17 March 2022 20:40
|
|
@WeNurses When they feel able and equipped to tell it #WeNurses #PatientStories |
|
@WeNurses
17 March 2022 20:40
|
|
A really good point ... do we stop and listen enough ?? #PatientStories https://twitter.com/Othafa_Atgbbtg/status/1504558198946254852 |
|
@WhoseShoes
17 March 2022 20:40
|
|
@helenlee321_lee @acserrao76 @HorizonsNHS @LeighAKendall @NHSEngland @ballardridley @MarkAggy @muntma @ZebraOrphans @Al_Richards_786 @RMBallerand @richieqi1 @Vix_082 @MandyZenko @pmountainmbe @BobKlaber @nicki_macklin @YvonneNewbold Phew. Done it! ????? And if you ever want to hear an amazing patient/family carer story it HAS to be @YvonneNewbold https://whoseshoes.buzzsprout.com/1838805/9614519-13-yvonne-newbold-mbe-founder-of-newbold-hope Why I was so keen to pop in NHS TED talk application for her cos she's too busy preparing fab @NewboldHopeVCB conference 25/3! #PatientStories |
|
@lgoodbu
17 March 2022 20:41
|
|
RT @Othafa_Atgbbtg: @WeNurses #patientstories are always valuable and professionals must try harder to listen. |
|
@lgoodbu
17 March 2022 20:41
|
|
RT @AgencyNurse: Gosh - behind already .... we should share them far and wide ... digital can help us to do this #PatientStories |
|
@lgoodbu
17 March 2022 20:41
|
|
RT @RobinD100: Q2 #patientstories they need to be heard by those that can make a difference. |
|
@J_Critcher
17 March 2022 20:41
|
|
@WeNurses #patientstories what about student nurses hearing/learning from patient/client stories, journals |
|
@WhoseShoes
17 March 2022 20:41
|
|
RT @WeNurses: A really good point ... do we stop and listen enough ?? #PatientStories |
|
@WeNurses
17 March 2022 20:41
|
|
Brilliant list of places to share #PatientStories here https://twitter.com/kat_glaister/status/1504558286833688587 |
|
@mynameisAndyJ
17 March 2022 20:41
|
|
A2 They should be posted where those who can make change can see them & other patients as well. We must always take learnings from #PatientStories has well has compliments |
|
@PhilBallRN
17 March 2022 20:41
|
|
Q2. Placed? #patientstories where recorded do you mean? Or where we should value each story or part there of? There must be many ways to ‘record’ create or or curate stories, but should be an agreed process with the story owner @WeNurses |
|
@WeNurses
17 March 2022 20:42
|
|
#PatientStories https://twitter.com/karenjataylor/status/1504558581441515524 |
|
@knitknitqueen
17 March 2022 20:42
|
|
@WeNurses Hi, come from one tweet chat to another I'm Efua and ODP who is interested in learning more from #PatientStories |
|
@WeNurses
17 March 2022 20:42
|
|
#PatientStories https://twitter.com/karenjataylor/status/1504558581441515524 |
|
@PSMJW
17 March 2022 20:42
|
|
We start a very senior risk and assurance meeting chaired by the Trust MD with #patientstories they add value and remind us of what’s at stake at every level… #wenurses https://twitter.com/WeNurses/status/1504557434240647173 |
|
@JaneNewson
17 March 2022 20:42
|
|
Oops! #PatientStories https://twitter.com/JaneNewson/status/1504558484976812036 |
|
@lgoodbu
17 March 2022 20:42
|
|
@RobinD100 I think everyone can make a difference its leadership culture and focus on learning that are enablers and stories can be used to influence all of those areas #patientstories |
|
@WeStudentNurse
17 March 2022 20:42
|
|
yes indeed #PatientStories https://twitter.com/J_Critcher/status/1504558591549784064 |
|
@WeNurses
17 March 2022 20:43
|
|
Next up... QUESTION 3 "What do we need to be aware of when creating #patientstories?" Don't forget to add #patientstories to your replies :) https://t.co/ACbjUZecNR |
|
@PhilBallRN
17 March 2022 20:43
|
|
RT @lgoodbu: @PhilBallRN @WeNurses Yes and I dont know if its on any current curricula maybe it should be ! #patientstories |
|
@lgoodbu
17 March 2022 20:43
|
|
RT @WeNurses: Next up... QUESTION 3 "What do we need to be aware of when creating #patientstories?" Don't forget to add #patientstories… |
|
@J_Critcher
17 March 2022 20:43
|
|
@WeCommNurses #wecns sorry have just moved to #patientstories will add comments later |
|
@knitknitqueen
17 March 2022 20:43
|
|
@WeNurses At anytime, but one when the person is ready to share and knows who else it will be shared with #PatientStories |
|
@WeNurses
17 March 2022 20:43
|
|
either and both ... great answer #PatientStories https://twitter.com/PhilBallRN/status/1504558657253646337 |
|
@RehabLegendLou
17 March 2022 20:43
|
|
@WeNurses Hi! I'm Lou, former Critical Care patient. I'm a passionate patient advocate sharing my story and experiences to help others. I also have a blog, http://www.fromdeliriumtoreality.com #patientstories |
|
@WeNurses
17 March 2022 20:43
|
|
@knitknitqueen love it and welcome #PatientStories |
|
@knitknitqueen
17 March 2022 20:44
|
|
@WeNurses Listening and following up is so important #PatientStories |
|
@WeNurses
17 March 2022 20:44
|
|
RT @PSMJW: We start a very senior risk and assurance meeting chaired by the Trust MD with #patientstories they add value and remind us of… |
|
@alimully
17 March 2022 20:44
|
|
@lgoodbu @PhilBallRN @WeNurses I was taught about them during my ENB Specialist oncology course (late 90's) but not heard of them since (until recently) #patientstories #wenurses |
|
@kat_glaister
17 March 2022 20:44
|
|
@WeNurses Consent is the key issue. I tend to record verbal consent as part of the digital recording and then written consent (detailing clearly when the story can and can’t be shared) once the storyteller is happy with the final version #patientstories |
|
@lgoodbu
17 March 2022 20:44
|
|
@WeNurses That the story it authentic to the person who is telling it it must always be in the first person and the person telling the story should be supported to tell their story their way #Patientstories |
|
@WeNurses
17 March 2022 20:44
|
|
#PatientStories https://twitter.com/RobinD100/status/1504558910648332290 |
|
@WeNurses
17 March 2022 20:45
|
|
Welcome Lou and thanks for sharing #PatientStories https://twitter.com/RehabLegendLou/status/1504559142182297609 |
|
@WeNurses
17 March 2022 20:46
|
|
#PatientStories yes indeed https://twitter.com/sallywenman/status/1504559375062601729 |
|
@mynameisAndyJ
17 March 2022 20:46
|
|
SSHHHH I will tell you a secret @NHWeek #NHWeek is driven by patient stories and the idea for the week cam from listening to them #PatientStories |
|
@WhoseShoes
17 March 2022 20:46
|
|
@lgoodbu @PhilBallRN @WeNurses I think it is even bigger than that. This incredibly powerful, evidence-based report by Miles Sibley @patientlibrary explains why. It is fascinating and very important. Does your 'medical report' trump my #PatientStories? The language is very revealing. https://www.patientlibrary.net/InadmissibleEvidenceFINAL.pdf |
|
@RobinD100
17 March 2022 20:46
|
|
Q3 they need to real and authentic. We must keep the emotion and impact - not just a list of facts / figures. #Patientstories https://twitter.com/WeNurses/status/1504558943778979853 |
|
@knitknitqueen
17 March 2022 20:46
|
|
@WeNurses Need to be aware of our own agenda #PatientStories |
|
@kat_glaister
17 March 2022 20:46
|
|
@WeNurses Practical point 1 - trying to minimise background noise (all of my outdoor Covid-safe stories were full of birds’ singing, traffic hooting, lawn mowers, sirens etc). A photo of where the story is being recorded can help put noise into perspective for listener. #patientstories |
|
@WeNurses
17 March 2022 20:47
|
|
Thanks for sharing Gill ... sounds like one to read post tweetchat #PatientStories https://twitter.com/WhoseShoes/status/1504559757469917194 |
|
@RehabLegendLou
17 March 2022 20:47
|
|
@WeNurses A patients story can be valuable at any stage. It depends on when/if they feel comfortable sharing and their reason for sharing. #patientstories can be hugely beneficial to others and help healthcare professionals practice #patientexperience |
|
@karenjataylor
17 March 2022 20:47
|
|
#PatientStories Q3 meaning and editorial control must remain with the teller. Authentic and genuine experiences are key |
|
@WeCommNurses
17 March 2022 20:47
|
|
@J_Critcher Double tweet chatting :) #WeCNs Do we need to ensure community nursing is well represented in @HopeNetworkNHS to support positive #patientstories from community - we'll pick this up with @lgoodbu @kerry_bareham @ne55hao |
|
@kat_glaister
17 March 2022 20:47
|
|
@WeNurses Practical point 2 - such as finding a venue that the storyteller is comfortable in #patientstories |
|
@WeNurses
17 March 2022 20:47
|
|
RT @kat_glaister: @WeNurses Practical point 2 - such as finding a venue that the storyteller is comfortable in #patientstories |
|
@pruethimbleby
17 March 2022 20:47
|
|
@AgencyNurse Not the greatest at tweeting but really enjoying the story fest. Thankyou Lesley and Kat #patientstories |
|
@lgoodbu
17 March 2022 20:47
|
|
RT @knitknitqueen: @WeNurses Listening and following up is so important #PatientStories |
|
@alimully
17 March 2022 20:47
|
|
@WeNurses Recognition that they may need psychological support to tell a story, people who facilitate this process must be able to manage this potential psychological care or have access to someone who can #patientstories |
|
@PSMJW
17 March 2022 20:47
|
|
@WeNurses Often we try and take emotion out of education but in this case the emotion can be the key…so we must also be aware of the emotional impact they can have and be ready to acknowledge it #PatientStories #WeNurses |
|
@kat_glaister
17 March 2022 20:47
|
|
@WeNurses Practical point 3 - testing your equipment beforehand and carrying spare batteries, tissues, pens, paper etc #patientstories |
|
@WeNurses
17 March 2022 20:48
|
|
Loving the practical tips #PatientStories https://twitter.com/kat_glaister/status/1504560024227614723 |
|
@kat_glaister
17 March 2022 20:48
|
|
@WeNurses Practical point 4 - don’t be afraid of silence. don’t fill the space yourself and give the storyteller space to think and formulate their story #patientstories |
|
@WhoseShoes
17 March 2022 20:48
|
|
@RobinD100 A3. Yes. And we must value the emotion and impact, the first-hand experience. Not try to sanitise them or immediately dismiss #PatientStories as ... 'too emotional' ! |
|
@AgencyNurse
17 March 2022 20:49
|
|
@pruethimbleby thats great to hear ... and you seem to be doing ace at tweeting :D #PatientStories |
|
@lgoodbu
17 March 2022 20:49
|
|
@PSMJW @WeNurses It's also emotional for the person sharing the story that why we have been focusing on digital stories so it can be told once but shared many times #patientstories |
|
@WhoseShoes
17 March 2022 20:49
|
|
RT @WeNurses: Thanks for sharing Gill ... sounds like one to read post tweetchat #PatientStories |
|
@WeNurses
17 March 2022 20:49
|
|
Really amazing point #PatientStories https://twitter.com/kat_glaister/status/1504560405548515335 |
|
@knitknitqueen
17 March 2022 20:49
|
|
@kat_glaister @WeNurses Venue is always a challenge within the clinical setting.. after all these years, why can we not have suitable venues? #PatientStories |
|
@WeNurses
17 March 2022 20:50
|
|
QUESTION 4 on tonight's #PatientStories chat... "Who would you turn to to help your #patientstories be told?" https://t.co/b85RCayWFm |
|
@pruethimbleby
17 March 2022 20:50
|
|
@PhilBallRN @WeNurses I have started trading student midwives in Cardiff… #patientstories |
|
@lgoodbu
17 March 2022 20:50
|
|
RT @WeNurses: Really amazing point #PatientStories |
|
@RehabLegendLou
17 March 2022 20:50
|
|
@WeNurses #patientstories should be placed anywhere that's easily accessible to all. Digital, print, audio.....however people chose to acess them. Degree programmes, staff training, trust magazines, patient information as well as with operational areas/management teams #patientexperience |
|
@PocoOcho
17 March 2022 20:50
|
|
@WeNurses Genuine, honest, authentic and capturing a representative cross section of society #patientstories @WeNurses |
|
@lgoodbu
17 March 2022 20:50
|
|
RT @AgencyNurse: @pruethimbleby thats great to hear ... and you seem to be doing ace at tweeting :D #PatientStories |
|
@PhilBallRN
17 March 2022 20:50
|
|
Creating - whose role is that? @WeNurses #patientstories surely we should use the intention of the owner? The overall purpose is also a guide |
|
@lgoodbu
17 March 2022 20:50
|
|
RT @pruethimbleby: @AgencyNurse Not the greatest at tweeting but really enjoying the story fest. Thankyou Lesley and Kat #patientstories |
|
@lgoodbu
17 March 2022 20:50
|
|
RT @kat_glaister: @WeNurses Practical point 2 - such as finding a venue that the storyteller is comfortable in #patientstories |
|
@knitknitqueen
17 March 2022 20:51
|
|
@WeNurses I would be curious to hear from healthcare professionals who have also been patients. We could learn from each other #PatientStories |
|
@HelenJMcNaught
17 March 2022 20:51
|
|
@WeNurses Another area would be patient stories ( input and insight) embedded into all areas of research. Recognising the humanity in all aspects of research is a huge driver for change and better outcomes #WeNurses #patientstories |
|
@WeNurses
17 March 2022 20:51
|
|
Digital stories can have a phenomenal impact ... and so important that the person only needs to share their story once #PatientStories https://twitter.com/lgoodbu/status/1504560522938798103 |
|
@AgencyNurse
17 March 2022 20:51
|
|
RT @WeNurses: QUESTION 4 on tonight's #PatientStories chat... "Who would you turn to to help your #patientstories be told?" https://t.co/… |
|
@J_Critcher
17 March 2022 20:51
|
|
@WeNurses #patientstories ensuring that patient/client is aware that it could be triggering for them |
|
@lgoodbu
17 March 2022 20:52
|
|
RT @PhilBallRN: Creating - whose role is that? @WeNurses #patientstories surely we should use the intention of the owner? The overall purpo… |
|
@kat_glaister
17 March 2022 20:52
|
|
RT @PhilBallRN: Creating - whose role is that? @WeNurses #patientstories surely we should use the intention of the owner? The overall purpo… |
|
@WeNurses
17 March 2022 20:52
|
|
Good question ? #PatientStories https://twitter.com/PhilBallRN/status/1504560804737265682 |
|
@RehabLegendLou
17 March 2022 20:52
|
|
@WeNurses #patientstories need to be authentic and from the heart. Allow the patient to tell their story, in their owns words in a way that they feel comfortable with #patientexperience |
|
@RobinD100
17 March 2022 20:53
|
|
@J_Critcher @WeNurses good point And #patientstories can be triggering for those listening. |
|
@WhoseShoes
17 March 2022 20:53
|
|
@WeNurses Thanks. Yes. You'll enjoy the forthcoming @WildCardWS podcast with Miles too (going live on Sunday). 100% around tonight's #PatientStories topic! Meanwhile, here's @muntma's patient story - Carol introduced us! The web is weaving. ????????????https://www.buzzsprout.com/1838805/9315085-7-carol-munt-why-we-need-pirates ?????@mountfordjames |
|
@lgoodbu
17 March 2022 20:53
|
|
@PhilBallRN @WeNurses I think that might mean the creative process especially when we are working with a person to share their story digitally its always first person and the person telling the story is the editor of whats created its a partnership #Patientstories |
|
@lgoodbu
17 March 2022 20:53
|
|
RT @PocoOcho: @WeNurses Genuine, honest, authentic and capturing a representative cross section of society #patientstories @WeNurses |
|
@PhilBallRN
17 March 2022 20:53
|
|
RT @RehabLegendLou: @WeNurses #patientstories need to be authentic and from the heart. Allow the patient to tell their story, in their owns… |
|
@WeNurses
17 March 2022 20:53
|
|
yes indeed -great point re research #PatientStories https://twitter.com/HelenJMcNaught/status/1504561035126132736 |
|
@lgoodbu
17 March 2022 20:53
|
|
RT @RehabLegendLou: @WeNurses #patientstories should be placed anywhere that's easily accessible to all. Digital, print, audio.....however… |
|
@WeNurses
17 March 2022 20:54
|
|
RT @RehabLegendLou: @WeNurses #patientstories need to be authentic and from the heart. Allow the patient to tell their story, in their owns… |
|
@karenjataylor
17 March 2022 20:54
|
|
@RehabLegendLou @WeNurses Yes. So true. And we can seek out stories from people with diverse lived experiences - it gives power to the teller to share what's important #patientstories |
|
@knitknitqueen
17 March 2022 20:54
|
|
@WeNurses Are we taught how to collate these stories? #PatientStories |
|
@RobinD100
17 March 2022 20:54
|
|
Q4 - after this week I think Twitter and @wenurses would be my first port of call #patientstories and all the great people I have met https://twitter.com/WeNurses/status/1504560705575469056 |
|
@J_Critcher
17 March 2022 20:54
|
|
@WeNurses #patientstories would require equipment etc so possibly trust comms team |
|
@RehabLegendLou
17 March 2022 20:54
|
|
@WeNurses Ask the patient to share their story. Either in full or with help. It's their story.... Comms teams, patient experience teams, staff....anyone can support the sharing of #patientstories #patientexperience |
|
@WeNurses
17 March 2022 20:54
|
|
#PatientStories great idea both Chaplins and PALS are a fab resource https://twitter.com/mynameisAndyJ/status/1504561219629469701 |
|
@PSMJW
17 March 2022 20:55
|
|
@lgoodbu @WeNurses I remember one of the first true #patientstories I heard about pressure ulcers, almost word for word, so powerful |
|
@WeNurses
17 March 2022 20:55
|
|
RT @J_Critcher: @WeNurses #patientstories ensuring that patient/client is aware that it could be triggering for them |
|
@lgoodbu
17 March 2022 20:55
|
|
@WeNurses Myself and my colleague @kat_glaister are happy to give advice and signpost and to share @HopeNetworkNHS work on digital stories, bereavement, icu and oral histories drop us a note #patientstories |
|
@WeNurses
17 March 2022 20:56
|
|
Awww that's fab to hear .... and yes we are always willing to share tweets asking for help ... chance are we know someone who knows and can help :D #PatientStories https://twitter.com/RobinD100/status/1504561845570572296 |
|
@kat_glaister
17 March 2022 20:56
|
|
@RobinD100 @J_Critcher @WeNurses When I moved from F2F to digital stories the Trust board were worried the emotional connection would be less; but the opposite was the case #patientstories |
|
@lgoodbu
17 March 2022 20:56
|
|
RT @J_Critcher: @WeNurses #patientstories would require equipment etc so possibly trust comms team |
|
@HelenJMcNaught
17 March 2022 20:56
|
|
@alimully @WeNurses Yes!! This ?? !! Asking patients to share their stories is hugely personal and can be painful and emotive for them. Asking for the story and not offering support … not kind. #Patientstories |
|
@J_Critcher
17 March 2022 20:56
|
|
@RobinD100 @WeNurses #patientstories so we need to ensure patient/client and who is supporting are provided with debrief/supervision |
|
@lgoodbu
17 March 2022 20:56
|
|
RT @RobinD100: Q4 - after this week I think Twitter and @wenurses would be my first port of call #patientstories and all the great people… |
|
@WeNurses
17 March 2022 20:56
|
|
This is really useful to know #PatientStories https://twitter.com/kat_glaister/status/1504562292838576134 |
|
@lgoodbu
17 March 2022 20:57
|
|
RT @knitknitqueen: @WeNurses Are we taught how to collate these stories? #PatientStories |
|
@lgoodbu
17 March 2022 20:57
|
|
RT @WeNurses: yes indeed -great point re research #PatientStories |
|
@SarahSt51234485
17 March 2022 20:57
|
|
@WeNurses We run a patient experience every quarter in front of the board to learn from what we do well and what we don’t do so well. Action plans are put in place, or praise. Is really good for hearing views of patients. Nurses can nominate good and not so good experiences #patientstories |
|
@WhoseShoes
17 March 2022 20:57
|
|
@lgoodbu @PSMJW @WeNurses Agree! Would be brill if people following #PatientStories could listen - & share - @WildCardWS podcast. A mix of #livedexperience (lots!) and #LearnedExperience stories. And more. #NoHierarchyJustPeople. Fab @howlett_leanne's #perinatalmentalhealth story: https://whoseshoes.buzzsprout.com/1838805/9288602 |
|
@karenjataylor
17 March 2022 20:57
|
|
@lgoodbu @WeNurses @kat_glaister @HopeNetworkNHS I am happy to help too?? Our small but perfectly formed team of patient storytellers are also here to support/ add capacity #patientstories |
|
@WeNurses
17 March 2022 20:58
|
|
And finally ... QUESTION 5 "What have we missed? What #patientstories questions have you got, what else would be good for nurses to know?" https://t.co/yXHjYFy97j |
|
@knitknitqueen
17 March 2022 20:58
|
|
@WeNurses Comms to get tips on noting stories? PALS? #PatientStories |
|
@PhilBallRN
17 March 2022 20:58
|
|
Q4 help? A trusted colleague, someone who has a part in the story, such as a partner? Maybe have a trusted audience who can critique the tale as it is developed? @WeNurses #patientstories |
|
@PSMJW
17 March 2022 20:58
|
|
@WeNurses Maybe we could have a library of digital #PatientStories |
|
@lgoodbu
17 March 2022 20:58
|
|
RT @J_Critcher: @RobinD100 @WeNurses #patientstories so we need to ensure patient/client and who is supporting are provided with debrief/su… |
|
@PhilBallRN
17 March 2022 20:58
|
|
RT @WeNurses: #PatientStories great idea both Chaplins and PALS are a fab resource |
|
@WeNurses
17 March 2022 20:59
|
|
RT @WeNurses: And finally ... QUESTION 5 "What have we missed? What #patientstories questions have you got, what else would be good for… |
|
@alimully
17 March 2022 20:59
|
|
@kat_glaister @RobinD100 @J_Critcher @WeNurses Has it also increased the numbers willing to tell their story? As a patient I think I would find it difficult to speak to a trust board F2F #patientstories |
|
@AgencyNurse
17 March 2022 20:59
|
|
RT @WeNurses: And finally ... QUESTION 5 "What have we missed? What #patientstories questions have you got, what else would be good for… |
|
@knitknitqueen
17 March 2022 20:59
|
|
@WeNurses How to record and also share these stories How to let the patient's know where the stories have been shared #PatientStories |
|
@WeNurses
17 March 2022 20:59
|
|
RT @knitknitqueen: @WeNurses Comms to get tips on noting stories? PALS? #PatientStories |
|
@lgoodbu
17 March 2022 20:59
|
|
RT @knitknitqueen: @WeNurses Comms to get tips on noting stories? PALS? #PatientStories |
|
@karenjataylor
17 March 2022 20:59
|
|
RT @PSMJW: @WeNurses Maybe we could have a library of digital #PatientStories |
|
@kat_glaister
17 March 2022 20:59
|
|
@PSMJW @lgoodbu @WeNurses I too clearly remember a patient story from my training (31 years ago). The learning stays with you #patientstories |
|
@WeNurses
17 March 2022 21:00
|
|
Thanks everyone to help us share #patientstories with nurses as part of @HopeNetworkNHS storytelling festival. And thanks to @kat_glaister & @lgoodbu for extending their expertise and experience with the @wenurses https://t.co/GX3xqmuYmZ |
|
@JaneNewson
17 March 2022 21:00
|
|
RT @RobinD100: Q2 #patientstories they need to be heard by those that can make a difference. |
|
@WeNurses
17 March 2022 21:00
|
|
Sounds interesting #PatientStories https://twitter.com/PSMJW/status/1504562749866659842 |
|
@lgoodbu
17 March 2022 21:00
|
|
@karenjataylor @WeNurses @kat_glaister @HopeNetworkNHS Thanks Karen your team of patient story gatherers are amazing #Patientstories |
|
@HelenJMcNaught
17 March 2022 21:00
|
|
@WeNurses Q3: I think we need to truly consider why we want / need that story in the first place. If even for a second it feels like filling a criteria ( for a document, a service ), then we shouldn’t be asking for it. #WeNurses #patientstories |
|
@WildCardWS
17 March 2022 21:00
|
|
@RobinD100 @WeNurses Ooooh! Form an orderly queue ...! #PatientStories https://whoseshoes.buzzsprout.com |
|
@AgencyNurse
17 March 2022 21:00
|
|
It absolutely does #PatientStories https://twitter.com/kat_glaister/status/1504563170123608071 |
|
@J_Critcher
17 March 2022 21:00
|
|
@WeNurses #patientstories are there guidelines to support how to undertake? |
|
@lgoodbu
17 March 2022 21:00
|
|
RT @WeNurses: Thanks everyone to help us share #patientstories with nurses as part of @HopeNetworkNHS storytelling festival. And thanks… |
|
@WeNurses
17 March 2022 21:01
|
|
Our last and final visit to @HopeNetworkNHS storytelling festival is via webinar on Wednesday when we join Nick Andrews from Swansea University to explore practical methods for using stories in learning & development. Sign up here https://www.events.england.nhs.uk/events/patient-experience-for-improvement-storytelling-festival-session-5 #PatientStories https://t.co/RjEdTOiHZV |
|
@AgencyNurse
17 March 2022 21:01
|
|
Thank you everyone - really enjoying this #PatientStories focus .. so insightful and important https://twitter.com/WeNurses/status/1504563228017401862 |
|
@howlett_leanne
17 March 2022 21:01
|
|
RT @WhoseShoes: @lgoodbu @PSMJW @WeNurses Agree! Would be brill if people following #PatientStories could listen - & share - @WildCardWS po… |
|
@AgencyNurse
17 March 2022 21:01
|
|
Looking forward to it #PatientStories https://twitter.com/WeNurses/status/1504563474042535945 |
|
@JaneNewson
17 March 2022 21:01
|
|
@lgoodbu @RobinD100 I used to think that anyone and everyone can make a difference but that's not been my experience #patientstories |
|
@WeNurses
17 March 2022 21:02
|
|
One for @lgoodbu maybe ? #PatientStories https://twitter.com/J_Critcher/status/1504563411266506753 |
|
@PhilBallRN
17 March 2022 21:02
|
|
Q5. #patientstories good for nurses to know - that each interaction is an opportunity to hear and on occasion share a story. @WeNurses |
|
@RobinD100
17 March 2022 21:02
|
|
Q5 - the value of stories. Many patient stories will stay with us for life and inform our practice every day. #Patientstories and connect us to why we do what we do. I can still remember #patientstories from 20 years ago https://twitter.com/WeNurses/status/1504562718883393541 |
|
@WeNurses
17 March 2022 21:03
|
|
Following on from our #patientstories tweetchats, next week, we have #SolvingTogether with @WeAHPs enabling the crowdsourcing of best ways to reduce the elective care backlog http://wecommunities.org/tweet-chats/chat-details/5760 we hope you'll join us :) |
|
@PhilBallRN
17 March 2022 21:03
|
|
Thanks for the chat, I’ll need time to catch up @WeNurses #patientstories remain a key part of what we need to hear to inform our work |
|
@sondrawomen
17 March 2022 21:04
|
|
RT @WeNurses: Thanks everyone to help us share #patientstories with nurses as part of @HopeNetworkNHS storytelling festival. And thanks… |
|
@AgencyNurse
17 March 2022 21:04
|
|
RT @WeNurses: Following on from our #patientstories tweetchats, next week, we have #SolvingTogether with @WeAHPs enabling the crowdsourcing… |
|
@mynameisAndyJ
17 March 2022 21:04
|
|
Q5 #patientstories it would be good for nurses to know - that each time you attend a patties is an opportunity to listen and where applicable share a story. |
|
@WeNurses
17 March 2022 21:04
|
|
Thanks for joining us Philip and fab to hear #PatientStories https://twitter.com/PhilBallRN/status/1504564201653956614 |
|
@WeNurses
17 March 2022 21:05
|
|
RT @PhilBallRN: Thanks for the chat, I’ll need time to catch up @WeNurses #patientstories remain a key part of what we need to hear to info… |
|
@WhoseShoes
17 March 2022 21:05
|
|
@RobinD100 @alimully @kat_glaister @J_Critcher @WeNurses We have a #MatExp #WhoseShoes poem about how hard it is for people to share #patientstories. Gets people thinking, and understanding more. Poems reach hearts and minds. #MindNBody |
|
@RobinD100
17 March 2022 21:05
|
|
@JaneNewson @lgoodbu #patientstories Somethings we may not be able to change ourselves, but we might be able to influence them, especially if we work together |
|
@lgoodbu
17 March 2022 21:05
|
|
RT @mynameisAndyJ: Q5 #patientstories it would be good for nurses to know - that each time you attend a patties is an opportunity to listen… |
|
@JaneNewson
17 March 2022 21:05
|
|
@WeNurses #patientstories confidentiality, permission to share, plagiarism, positionality, I'm sure there's lots more I'm missing |
|
@lgoodbu
17 March 2022 21:05
|
|
RT @PhilBallRN: Thanks for the chat, I’ll need time to catch up @WeNurses #patientstories remain a key part of what we need to hear to info… |
|
@WeAHPs
17 March 2022 21:06
|
|
RT @WeNurses: Following on from our #patientstories tweetchats, next week, we have #SolvingTogether with @WeAHPs enabling the crowdsourcing… |
|
@WhoseShoes
17 March 2022 21:06
|
|
RT @WeNurses: Thanks everyone to help us share #patientstories with nurses as part of @HopeNetworkNHS storytelling festival. And thanks… |
|
@lgoodbu
17 March 2022 21:06
|
|
RT @PhilBallRN: Q5. #patientstories good for nurses to know - that each interaction is an opportunity to hear and on occasion share a stor… |
|
@WhoseShoes
17 March 2022 21:06
|
|
RT @PhilBallRN: Thanks for the chat, I’ll need time to catch up @WeNurses #patientstories remain a key part of what we need to hear to info… |
|
@lgoodbu
17 March 2022 21:06
|
|
RT @AgencyNurse: Looking forward to it #PatientStories |
|
@lgoodbu
17 March 2022 21:06
|
|
RT @AgencyNurse: Thank you everyone - really enjoying this #PatientStories focus .. so insightful and important |
|
@lgoodbu
17 March 2022 21:07
|
|
RT @AgencyNurse: It absolutely does #PatientStories |
|
@WeNurses
17 March 2022 21:07
|
|
What a brilliant tweet to finish on this evening #PatientStories https://twitter.com/RobinD100/status/1504564579959025665 |
|
@WhoseShoes
17 March 2022 21:08
|
|
@RobinD100 @alimully @kat_glaister @J_Critcher @WeNurses Hmm. Not sure. It is one of 14 poems included in our #MatExp #MindNBody card set. #WhoseShoes #PatientStories I think I've tweeted it at some point, will take a look Robin! |
|
@lgoodbu
17 March 2022 21:08
|
|
RT @JaneNewson: @WeNurses #patientstories confidentiality, permission to share, plagiarism, positionality, I'm sure there's lots more I'm m… |
|
@lgoodbu
17 March 2022 21:08
|
|
RT @RobinD100: @JaneNewson @lgoodbu #patientstories Somethings we may not be able to change ourselves, but we might be able to influence th… |
|
@lgoodbu
17 March 2022 21:09
|
|
RT @karenjataylor: #PatientStories Q3 meaning and editorial control must remain with the teller. Authentic and genuine experiences are key |
|
@karenjataylor
17 March 2022 21:10
|
|
Thanks for great questions and chat @WeNurses Great to connect, share and learn tonight from some brilliant colleagues about the power of stories in healthcare @lgoodbu @kat_glaister @pruethimbleby Thank you ?????? #patientstories #HopeNetwork https://twitter.com/WeNurses/status/1504563228017401862 |
|
@lgoodbu
17 March 2022 21:10
|
|
RT @PSMJW: We start a very senior risk and assurance meeting chaired by the Trust MD with #patientstories they add value and remind us of… |
|
@TrishaL8
17 March 2022 21:10
|
|
RT @WeNurses: QUESTION 4 on tonight's #PatientStories chat... "Who would you turn to to help your #patientstories be told?" https://t.co/… |
Stats
Total contributers:
28
Total tweets:
204
Total reach:
6,157,413
