#StayAndThrive - Thursday 14th April 2022 8:30pm (GMT Standard Time) Supporting International Nurses To Be Great Communicators

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Hosted by WeNurses using #StayAndThrive

Welcome to tweetchat 3 of 5 covering a variety of topics exploring how we help our internationally recruited nurses to #StayAndThrive 

The #StayAndThrive project is an opportunity for us to understand contributing factors impacting wellbeing, clinical effectiveness, and a sense of belonging both at home and at work. Following on from understanding these factors we'll look to discuss how we as individuals and organisations can improve the short and long-term living and working conditions to help our international nurses #StayAndThrive

You can see all 5 of the tweetchats listed here.

How important is communication? Do we really understand each other?

On the surface communication is simple, but take into account that body language accounts for *70%* of communication, and spoken words *30%* does what you see and hear mean the same? Add in cultural differences and it can be very confusing.

Did you know...

  • In certain cultures to show respect and that you are listening you fold your arms
  • In other cultures to show respect and that you are listening you look down and don’t make eye contact

…think about how these actions would be interpreted in the UK?

  • How do we show respect and that we are listening?

How are we as employers, colleagues, and peers supposed to know and understand all of this?

And we haven't even started talking about talking yet!

You've only got to move a county or two and you may well be surprised that what you were advised not to call patients in a previous place, such as Love, Petal, Duck or Chicken is very calming for patients in your new location?

In India to be called a chicken is very offensive. So when a nurse from India moved to the UK and was repeatedly greeted with ‘Hello chicken’, it is understandable that this made them very upset, wondering what they had done to be called a chicken!

Whilst we may understandably focus on ensuring "transactional communication"is up to speed there is a whole raft of unspoken communications that we pick upon as part of our patient/colleague interactions that are very unique to the UK and to some generations too. 

The UK is one of the largest diverse countries in the world, with the NHS caring for and employing people of multiple nationalities. This provides us with an amazing opportunity to learn and understand each other so we can communicate better.

So, on this chat we'll be asking the following questions:

  • Why is being a great communicator important to nurses?

  • How can we help prepare our international nurses and our wider workforce to be great communicators?

  • How can we ensure that the voices of our International colleagues are heard?

  • What tools can we provide our international colleagues with to help them grow in confidence, supporting their communication, which would help not only with patient care but also leadership development?

  • What best practice have you seen in supporting international nurses to be great communicators?

  • How would you positively point out when communication skills may need developing?

  • How can we help our International colleagues to recognise local accents/dialects?

  • How would you define being a good communicator?



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 #StayAndThrive transcript

 
@WeNurses
14 April 2022 20:30
WELCOME to our 3rd #StayAndThrive chat supporting our amazing internationally trained nurses. Please say hi if you are joining us and maybe share your role and where you were trained. Remembering to add #StayAndThrive to your tweets this eve please. Question 1 coming soon... https://t.co/gZwR6oAzfD
@WeCommNurses
14 April 2022 20:30
RT @WeNurses: It doesn't matter how you write: #STAYandTHRIVE #stayANDthrive #StayAndThrive #STAYANDTHRIVE Just try and remember it in your…
@rhianlast
14 April 2022 20:30
RT @WeNurses: It doesn't matter how you write: #STAYandTHRIVE #stayANDthrive #StayAndThrive #STAYANDTHRIVE Just try and remember it in your…
@rhianlast
14 April 2022 20:30
RT @WeNurses: Not joined a tweetchat before? It is super easy :) 1. Simply click on > #StayAndThrive < to see the chat. 2. To join in,…
@rhianlast
14 April 2022 20:30
RT @VBagshaw: Thanks for the reminder always so much to take in from the #StayAndThrive chats…. I get caught up in the moment and forget to…
@AgencyNurse
14 April 2022 20:31
Hello #StayAndThrive https://twitter.com/wenurses/status/1514687433002164227
@VBagshaw
14 April 2022 20:31
RT @AgencyNurse: Hello #StayAndThrive
@acserrao76
14 April 2022 20:31
@helenlee321_lee @clairem7523 @lgoodbu @neilgchurchill @JenKenward @sianhhh #StayAndThrive https://twitter.com/wenurses/status/1514646412838924289
@NRCUK
14 April 2022 20:31
@WeNurses a spot of lurking and learning from me on #stayandthrive this evening! Have a great chat everyone!
@EdCoxNHS
14 April 2022 20:31
#StayAndThrive
@rhianlast
14 April 2022 20:32
@WeNurses Hi There, Rhian here. I trained at University Hospital of Wales a very long time ago! ?? #StayAndThrive
@jomwlever
14 April 2022 20:32
@WeNurses Hi everyone, I'm Jo, nurse and FTSU Guardian. Trained in Manchester, UK #StayandThrive
@WeNurses
14 April 2022 20:32
@AgencyNurse evening Teresa.... hello back #StayAndThrive
@NurseRountree
14 April 2022 20:32
RT @WeNurses: Not joined a tweetchat before? It is super easy :) 1. Simply click on > #StayAndThrive < to see the chat. 2. To join in,…
@jomwlever
14 April 2022 20:32
RT @WeNurses: WELCOME to our 3rd #StayAndThrive chat supporting our amazing internationally trained nurses. Please say hi if you are join…
@rhianlast
14 April 2022 20:32
RT @NRCUK: @WeNurses a spot of lurking and learning from me on #stayandthrive this evening! Have a great chat everyone!
@WeNurses
14 April 2022 20:32
@rhianlast welcome and thanks for joining #StayAndThrive Rhian :)
@clairem7523
14 April 2022 20:32
RT @WeNurses: Who do we think can help us add some value on tonight's #StayAndThrive chat about communication @didi40 @jomwlever @J_Critche…
@WeNurses
14 April 2022 20:33
Here we go... #Stayandthrive QUESTION 1 "Why is being a great communicator important to nurses?" Please add #stayandthrive to your replies and responses to each other's replies too, thanks. https://t.co/HxhQLu8Ylp
@acserrao76
14 April 2022 20:33
#StayAndThrive Tweetchat started - where you #nurses at? https://twitter.com/wenurses/status/1514687433002164227
@WeNurses
14 April 2022 20:33
@jomwlever hello again Jo, thanks for bringing your passion and experience to #StayAndThrive this eve!
@KatyMcDonald01
14 April 2022 20:33
@WeNurses Hi everyone, Katy here again, really looking forward to the chat this evening. Communication is so complex and nuanced, but it's so important that we get it right so we can understand our colleagues, patients and friends and so they can understand us! #StayAndThrive
@WeNurses
14 April 2022 20:33
@acserrao76 welcome along to #StayAndThrive :)
@AgencyNurse
14 April 2022 20:33
It’s at the heart of everything we do #StayAndThrive https://twitter.com/wenurses/status/1514688188354215953
@VBagshaw
14 April 2022 20:33
Hi @WeNurses & everyone Victoria here from the #StayAndThrive team feeling super excited about tonight’s conversation-communication is the cornerstone to everything we do and no matter how great it is There are always things we can learn & improve on???????? https://twitter.com/agencynurse/status/1514687706600779781
@WeNurses
14 April 2022 20:34
@KatyMcDonald01 thanks for joining Katy :) great to have #StayAndThrive team members to support us this eve!
@EdCoxNHS
14 April 2022 20:34
@WeNurses This is truly the art of nursing. Being able to communicate to anyone and everyone is key. Having colleagues from a diverse range of backgrounds is essential #StayAndThrive
@rhianlast
14 April 2022 20:34
@WeNurses Because we are a trusted profession - indeed surveys show we are the most trusted profession #StayAndThrive
@jomwlever
14 April 2022 20:35
RT @WeNurses: Here we go... #Stayandthrive QUESTION 1 "Why is being a great communicator important to nurses?" Please add #stayandthri…
@WeNurses
14 April 2022 20:35
@VBagshaw welcome Victoria, thanks for helping us with these amazing #StayAndThrive chats!
@MarcelleTauber
14 April 2022 20:35
@WeNurses Hi I'm Marcelle. Trained in Salford and Bolton. #StayAndThrive
@RNChristinaH
14 April 2022 20:35
@WeNurses I'm Christina, an ED Senior Nurse @TorbaySDevonNHS & a clinical associate @HorizonsNHS. Great to be joining another #stayandthrive tweet chat & learn more to support our #international nurses. We have 10 starting with us this month, so be great to bring these insights to practice
@WeNurses
14 April 2022 20:35
RT @AgencyNurse: It’s at the heart of everything we do #StayAndThrive https://twitter.com/wenurses/status/1514688188354215953
@JaneNewson
14 April 2022 20:35
@WeNurses Hi all, I'm Jane. I think miscommunication causes a lot of avoidable pain so being a good communicator comes with the job. Possibly the number 1 necessary skill? #StayAndThrive
@J_Critcher
14 April 2022 20:35
#stayandthrive hi I trained in Medway School of Nursing..also a very long time ago ??
@WeNurses
14 April 2022 20:35
@AgencyNurse simply but well put Teresa :) #StayAndThrive
@rhianlast
14 April 2022 20:35
RT @AgencyNurse: It’s at the heart of everything we do #StayAndThrive
@rhianlast
14 April 2022 20:35
RT @VBagshaw: Hi @WeNurses & everyone Victoria here from the #StayAndThrive team feeling super excited about tonight’s conversation-communi…
@Kiml71
14 April 2022 20:35
@WeNurses Hi everyone, I’m Kim a community matron but currently on a secondment with the IP&C team at @GWH_NHS I trained in Swindon 30 years ago and have worked all over but recently returned to the Trust 16 months ago. Looking forward to tonight’s conversations. #StayAndThrive
@rhianlast
14 April 2022 20:35
RT @MarcelleTauber: @WeNurses Hi I'm Marcelle. Trained in Salford and Bolton. #StayAndThrive
@EdCoxNHS
14 April 2022 20:35
@MarcelleTauber @WeNurses Welcome Marcelle! #StayAndThrive
@rhianlast
14 April 2022 20:36
RT @J_Critcher: #stayandthrive hi I trained in Medway School of Nursing..also a very long time ago ??
@WeNurses
14 April 2022 20:36
Interesting view and point ... thanks for sharing Rhian #StayAndThrive https://twitter.com/rhianlast/status/1514688633034452997
@rhianlast
14 April 2022 20:36
@J_Critcher ?? #StayAndThrive
@WeNurses
14 April 2022 20:36
@MarcelleTauber Welcome Marcelle :) to #StayAndThrive
@MarcelleTauber
14 April 2022 20:37
@WeNurses Because it helps establish and maintain our relationship with patients. It is the art of nursing. #StayAndThrive
@IrePoku
14 April 2022 20:37
@WeNurses It enable us to share ideas and get feedback #STAYANDTHRIVE
@EdCoxNHS
14 April 2022 20:37
@Kiml71 @WeNurses @GWH_NHS Welcome Kim #StayAndThrive
@WeNurses
14 April 2022 20:37
@RNChristinaH @TorbaySDevonNHS @HorizonsNHS Welcome again Christina, we'll look forward to meeting you 10 new nurses soon! #StayAndThrive
@RNChristinaH
14 April 2022 20:37
@WeNurses A1 communication is central to all we do. Ensuring patients get the best care, staff have an understanding & ultimately tasks get done. So many risks & incidents surround poor communication, so it's important to get it right #stayandthrive
@acserrao76
14 April 2022 20:37
#StayAndThrive A1. Communication goes way beyond language. Being someone who has encountered a lot of nurses in my #LivedExperience, the best ones are the ones who took those extra moments to ask me ‘what matters to me’ https://twitter.com/wenurses/status/1514688188354215953
@WeNurses
14 April 2022 20:38
@JaneNewson thanks for joining and sharing Jane! #StayAndThrive
@jomwlever
14 April 2022 20:38
@WeNurses A1. Being a great communicator matters for patient safety and teamwork. It also helps when it comes to talking about things that matter to nurses as well as advocating for patients #StayandThrive
@WeNurses
14 April 2022 20:38
@J_Critcher hi and welcome to #StayAndThrive Julie
@rhianlast
14 April 2022 20:38
RT @acserrao76: #StayAndThrive A1. Communication goes way beyond language. Being someone who has encountered a lot of nurses in my #LivedEx…
@WeNurses
14 April 2022 20:38
@Kiml71 @GWH_NHS welcome Kim :) #StayAndThrive
@rhianlast
14 April 2022 20:38
@acserrao76 Love this! #StayAndThrive
@WeNurses
14 April 2022 20:39
Up next... QUESTION 2 "How can we help prepare our international nurses and our wider workforce to be great communicators?" Adding #stayandthrive to your tweets, please. https://t.co/ailWPHj2vG
@Kiml71
14 April 2022 20:39
@WeNurses It’s one of the most essential nursing skills! #StayAndThrive
@WeNurses
14 April 2022 20:39
RT @acserrao76: #StayAndThrive A1. Communication goes way beyond language. Being someone who has encountered a lot of nurses in my #LivedEx…
@J_Critcher
14 April 2022 20:39
@AgencyNurse #stayandthrive to connect and engage with clients/patients,colleagues, multi disciplinary teams
@EdCoxNHS
14 April 2022 20:39
@jomwlever @WeNurses Definitely agree re ‘what matters’, this has come up in #StayAndThrive chats before
@acserrao76
14 April 2022 20:39
@WeNurses Hi I am Cristina, Lived Experience Ambassador, #ExpofCare team Nursing Directorate @NHSEngland #StayandThrive
@WeNurses
14 April 2022 20:39
@acserrao76 great insight and experience shared, thanks #StayAndThrive
@rhianlast
14 April 2022 20:39
RT @Kiml71: @WeNurses It’s one of the most essential nursing skills! #StayAndThrive
@VBagshaw
14 April 2022 20:39
Great to see so many weekly contributors and new colleagues #StayAndThrive ????
@rhianlast
14 April 2022 20:40
RT @J_Critcher: @AgencyNurse #stayandthrive to connect and engage with clients/patients,colleagues, multi disciplinary teams
@rhianlast
14 April 2022 20:40
RT @EdCoxNHS: @jomwlever @WeNurses Definitely agree re ‘what matters’, this has come up in #StayAndThrive chats before
@rhianlast
14 April 2022 20:40
RT @WeNurses: @acserrao76 great insight and experience shared, thanks #StayAndThrive
@rhianlast
14 April 2022 20:40
RT @VBagshaw: Great to see so many weekly contributors and new colleagues #StayAndThrive ????
@EdCoxNHS
14 April 2022 20:40
@WeNurses Take time, have patience, listen, respect and understand the value diversity brings to our workforce #StayAndThrive
@J_Critcher
14 April 2022 20:40
RT @acserrao76: #StayAndThrive A1. Communication goes way beyond language. Being someone who has encountered a lot of nurses in my #LivedEx…
@rhianlast
14 April 2022 20:40
RT @EdCoxNHS: @WeNurses Take time, have patience, listen, respect and understand the value diversity brings to our workforce #StayAndThrive
@WeNurses
14 April 2022 20:41
Communicasting for as well as to patients, great #StayAndThrive point Jo, interesting to see if that is culturally something we do differently to other nursing models around the world (next week's chat) https://twitter.com/jomwlever/status/1514689535380271106
@AgencyNurse
14 April 2022 20:41
Interesting question …. I think that as nurses we can all work on our communication skills … it’s about each individual identifying where they could improve … reflective practice plays a part here #StayAndThrive https://twitter.com/wenurses/status/1514689698085498881
@rhianlast
14 April 2022 20:41
RT @WeNurses: Communicasting for as well as to patients, great #StayAndThrive point Jo, interesting to see if that is culturally somethin…
@Kiml71
14 April 2022 20:41
@WeNurses Give them the confidence. Without the confidence communication can crumble. Listen. #StayAndThrive
@RNChristinaH
14 April 2022 20:41
@WeNurses Reason's Swiss Cheese Model #stayandthrive - where communication can cause errors or incidents occurring https://t.co/OhZqsn9QNy
@rhianlast
14 April 2022 20:41
@EdCoxNHS @WeNurses Agree! Feeling valued means everything! #StayAndThrive
@AgencyNurse
14 April 2022 20:41
RT @RNChristinaH: @WeNurses Reason's Swiss Cheese Model #stayandthrive - where communication can cause errors or incidents occurring https:…
@rhianlast
14 April 2022 20:42
RT @RNChristinaH: @WeNurses Reason's Swiss Cheese Model #stayandthrive - where communication can cause errors or incidents occurring https:…
@LyndaSherlock1
14 April 2022 20:42
RT @WeNurses: Here we go... #Stayandthrive QUESTION 1 "Why is being a great communicator important to nurses?" Please add #stayandthri…
@NRCUK
14 April 2022 20:42
@WeNurses It's been interesting to learn about the differences in both talking and listening as part of #StayAndThrive research. Also as @jomwlever said, being a voice for patients is different to other global nursing models
@LyndaSherlock1
14 April 2022 20:42
RT @rhianlast: @WeNurses Because we are a trusted profession - indeed surveys show we are the most trusted profession #StayAndThrive
@LyndaSherlock1
14 April 2022 20:42
RT @J_Critcher: #stayandthrive hi I trained in Medway School of Nursing..also a very long time ago ??
@rhianlast
14 April 2022 20:42
@RNChristinaH @WeNurses That’s powerful! #StayAndThrive
@JaneNewson
14 April 2022 20:42
@acserrao76 I think your answer Crisina gives the perfect introduction to question 2 and is about listening first. Would you agree? #StayAndThrive question 2
@WeNurses
14 April 2022 20:42
RT @rhianlast: @EdCoxNHS @WeNurses Agree! Feeling valued means everything! #StayAndThrive
@EdCoxNHS
14 April 2022 20:43
@Kiml71 @WeNurses Gosh, confidence is so important. We could do so much more to foster confidence in all colleagues. It’s ok to not get it right 100% of the time!! #StayAndThrive
@rhianlast
14 April 2022 20:43
RT @NRCUK: @WeNurses It's been interesting to learn about the differences in both talking and listening as part of #StayAndThrive research.…
@cathy_walsh123
14 April 2022 20:43
@WeNurses Because it makes a difference to outcomes for both parties #stayandthrive
@NRCUK
14 April 2022 20:43
@AntoniaBrown @WeNurses i'm using the # though :) #StayAndThrive
@EdCoxNHS
14 April 2022 20:44
@JaneNewson @acserrao76 Listening, truly listening is paramount #StayAndThrive
@LOkoroezi
14 April 2022 20:44
@WeNurses Communication is essential to Nursing. Working with patients, relatives, families, Nursing teams and lots of multidisciplinary teams involve lots of essential communication. #StayAndThrive
@AgencyNurse
14 April 2022 20:44
RT @EdCoxNHS: @JaneNewson @acserrao76 Listening, truly listening is paramount #StayAndThrive
@jomwlever
14 April 2022 20:44
RT @NRCUK: @WeNurses It's been interesting to learn about the differences in both talking and listening as part of #StayAndThrive research.…
@rhianlast
14 April 2022 20:44
@JaneNewson @acserrao76 Agreed! We should also listen to understand, rather than,listen to reply #StayAndThrive
@MrsBeautyHall
14 April 2022 20:44
@WeNurses #StayAndthrive
@VBagshaw
14 April 2022 20:44
Let’s role model listening #stayAndThrive not just to what people are saying but what they’re also NOT saying https://twitter.com/agencynurse/status/1514690251893223428
@AntoniaBrown
14 April 2022 20:44
@NRCUK @WeNurses Great reminder! Thanks! #StayAndThrive
@IrePoku
14 April 2022 20:44
@WeNurses We need to be patient and be culturally competent to understand everyone #STAYANDTHRIVE
@WeNurses
14 April 2022 20:45
On to... #StayAndThrive > QUESTION 3 < "How can we ensure that the voices of our International colleagues are heard?" https://t.co/9xKGAUbq5x
@WeNurses
14 April 2022 20:45
RT @RNChristinaH: @WeNurses Reason's Swiss Cheese Model #stayandthrive - where communication can cause errors or incidents occurring https:…
@EdCoxNHS
14 April 2022 20:45
@VBagshaw THat’s such an important point. What someone doesn’t say is as important as what they do say #StayAndThrive
@rhianlast
14 April 2022 20:45
RT @IrePoku: @WeNurses We need to be patient and be culturally competent to understand everyone #STAYANDTHRIVE
@AntoniaBrown
14 April 2022 20:45
@WeNurses #StayAndThrive
@WeNurses
14 April 2022 20:45
RT @Kiml71: @WeNurses Give them the confidence. Without the confidence communication can crumble. Listen. #StayAndThrive
@EstherAkinRN
14 April 2022 20:45
It helps reduces anxiety. Communication isn’t just verbal. Important to think about your non verbal and even how you speak to people. Make sure you listen to all concerns. It reduces so much listening and being honest #StayAndThrive https://twitter.com/wenurses/status/1514688188354215953
@AgencyNurse
14 April 2022 20:45
@VBagshaw Indeed communication is more than just talking ! #stayandthrive
@LyndaSherlock1
14 April 2022 20:46
RT @IrePoku: @WeNurses We need to be patient and be culturally competent to understand everyone #STAYANDTHRIVE
@LyndaSherlock1
14 April 2022 20:46
RT @NRCUK: @WeNurses It's been interesting to learn about the differences in both talking and listening as part of #StayAndThrive research.…
@rhianlast
14 April 2022 20:46
@IrePoku @WeNurses That’s really valuable and important! How CAN we become truly culturally competent? #StayAndThrive
@RNChristinaH
14 April 2022 20:46
@WeNurses A2 psychological safety - show them the nursing culture in the UK @TorbaySDevonNHS we have linked Senior nurses which were recruited from overseas. This gives relational culture awareness & allows those to speak up. Increasing confidence & feeling safe #stayandthrive
@EdCoxNHS
14 April 2022 20:46
@AntoniaBrown @WeNurses Welcome Antonia #StayAndThrive
@AgencyNurse
14 April 2022 20:47
Is it too simple to say listen !!! Perhaps so will also say respect is key here too #stayandthrive https://twitter.com/wenurses/status/1514691208387334153
@rhianlast
14 April 2022 20:47
RT @EdCoxNHS: @VBagshaw THat’s such an important point. What someone doesn’t say is as important as what they do say #StayAndThrive
@JaneNewson
14 April 2022 20:47
@rhianlast @acserrao76 I totally agree with you Rhian, I think if we have a ready answer while the other person is talking that blocks communication #StayAndThrive
@rhianlast
14 April 2022 20:47
RT @VBagshaw: Let’s role model listening #stayAndThrive not just to what people are saying but what they’re also NOT saying
@jomwlever
14 April 2022 20:47
@WeNurses I think I would encourage them to join our community of tweeting Nurses in @WeNurses - a great network of support! #StayandThrive
@NRCUK
14 April 2022 20:47
@VBagshaw Much to be improved, not only when communicating with or for patients, but in meetings too. I learned via some #patientstories workshops that we need to step back and learn to listen as professionals #StayAndThrive
@cathy_walsh123
14 April 2022 20:47
Welcome them and make them part of a team before they even get here. Great examples @cwpnhs #StayAndThrive https://twitter.com/wenurses/status/1514689698085498881
@J_Critcher
14 April 2022 20:47
@WeNurses #stayandthrive give time when needed, be patient ,English is not an easy language and avoid using abbreviations
@WeNurses
14 April 2022 20:48
RT @IrePoku: @WeNurses We need to be patient and be culturally competent to understand everyone #STAYANDTHRIVE
@EdCoxNHS
14 April 2022 20:48
@RNChristinaH @WeNurses @TorbaySDevonNHS Love this, do you think this has helped with speaking up? #StayAndThrive
@sarah_higson
14 April 2022 20:48
RT @acserrao76: #StayAndThrive A1. Communication goes way beyond language. Being someone who has encountered a lot of nurses in my #LivedEx…
@rhianlast
14 April 2022 20:48
@NRCUK @VBagshaw Sharing stories can have such a powerful impact! #StayAndThrive
@LOkoroezi
14 April 2022 20:48
@WeNurses Communication preparation for international nurses to practice in an English speaking country begins with English tests like IELTS, OET. Some achieve these independently before relocating. Others already in the workforce in other roles need more support with this. #StayAndThrive
@Bongicr
14 April 2022 20:48
@WeNurses Give them the seat at every organisational level table….and the voice to do so and be heard at those tables #StayAndThrive
@cathy_walsh123
14 April 2022 20:48
@WeNurses Q2 Active listening and being a role model #StayAndThrive
@rhianlast
14 April 2022 20:48
RT @cathy_walsh123: Welcome them and make them part of a team before they even get here. Great examples @cwpnhs #StayAndThrive
@rhianlast
14 April 2022 20:49
RT @AgencyNurse: Is it too simple to say listen !!! Perhaps so will also say respect is key here too #stayandthrive
@MarcelleTauber
14 April 2022 20:49
@WeNurses A2: By being consistent role models in word, deed and values. We must also help by providing adequate time and both informal and formal opportunities to communicate. #StayAndThrive
@WeNurses
14 April 2022 20:49
@EstherAkinRN thanks for sharing this eve on #StayAndThrive Esther
@MrsBeautyHall
14 April 2022 20:49
@WeNurses I personaly, as a international nurse listen to free English podcasts in order to improve my English #StayandThrive
@Kiml71
14 April 2022 20:49
@AgencyNurse This is what came to my mind too Teresa. We must give the time to listen completely #StayAndThrive
@rhianlast
14 April 2022 20:49
@RNChristinaH @WeNurses @TorbaySDevonNHS Great advice! Thank you for sharing! ?? #StayAndThrive
@EdCoxNHS
14 April 2022 20:49
@Bongicr @WeNurses I completely agree @Bongicr, a voice at every level of the organisation #StayAndThrive
@rhianlast
14 April 2022 20:50
RT @EdCoxNHS: @Bongicr @WeNurses I completely agree @Bongicr, a voice at every level of the organisation #StayAndThrive
@acserrao76
14 April 2022 20:50
#StayAndThrive https://twitter.com/cathy_walsh123/status/1514691943145611282
@EdCoxNHS
14 April 2022 20:50
@cathy_walsh123 @WeNurses The power of role modelling, walking the walk and talking the talk #StayAndThrive
@WeNurses
14 April 2022 20:50
Next weeks #StayAndThrive is about our nursing model, principles and culture :) they are really quite different from others around the world... https://twitter.com/RNChristinaH/status/1514691686751952903
@jomwlever
14 April 2022 20:50
RT @WeNurses: On to... #StayAndThrive > QUESTION 3 < "How can we ensure that the voices of our International colleagues are heard?" ht…
@rhianlast
14 April 2022 20:50
RT @Kiml71: @AgencyNurse This is what came to my mind too Teresa. We must give the time to listen completely #StayAndThrive
@publicenema2
14 April 2022 20:50
#StayAndThrive Nursing is universal. To be RN is like swimming.Once you´ve learned it,you can bearly forget it. Instead of focusing on differences,rather focus on similarities. Then a international voice would become simply voice for Nurses #NursesUnite https://twitter.com/WeNurses/status/1514691208387334153
@AgencyNurse
14 April 2022 20:50
@Kiml71 There in lies the secret - giving people time :) #StayAndThrive
@WeNurses
14 April 2022 20:51
QUESTION 4 "What tools can we provide our international colleagues with to help them grow in confidence, supporting their communication, which would help not only with patient care but also leadership development?" A long #StayAndThrive question we know :) https://t.co/euf3bpwJmP
@rhianlast
14 April 2022 20:51
@MrsBeautyHall @WeNurses What a great idea! ?? #StayAndThrive
@JaneNewson
14 April 2022 20:51
@acserrao76 Getting the persons name write is a good start! Sorry Cristina ?? #StayAndThrive , I was a bit too keen on typing and missed a letter out!
@NRCUK
14 April 2022 20:51
@rhianlast @VBagshaw The most powerful, much better than a spreadsheet or graph :) #StayAndThrive
@EdCoxNHS
14 April 2022 20:51
@MrsBeautyHall @WeNurses That’s a great idea @MrsBeautyHall, is this something you think more Trusts should promote? #StayAndThrive
@AgencyNurse
14 April 2022 20:51
Well said #StayAndThrive https://twitter.com/publicenema2/status/1514692634933092352
@LOkoroezi
14 April 2022 20:51
@AgencyNurse It takes courage to engage in complex conversations in Nursing. IENs should be made comfortable with speaking up and confident to challenge or question situations. Made to know they can contribute to decision making, know they have a voice. #StayAndThrive
@rhianlast
14 April 2022 20:51
@MarcelleTauber @WeNurses So right! #StayAndThrive
@rhianlast
14 April 2022 20:52
RT @NRCUK: @rhianlast @VBagshaw The most powerful, much better than a spreadsheet or graph :) #StayAndThrive
@VBagshaw
14 April 2022 20:52
@J_Critcher @WeNurses So true even though English is my 1st language I don’t always get the abbreviations #StayAndThrive
@RNChristinaH
14 April 2022 20:52
@WeNurses We need a feedback loop - its not just about how they are doing but also how are we doing. Sometimes anonymous feedback - reduce fear of speaking up. A network or platform to share experiences & can learn recurrent themes #stayandthrive
@MrsBeautyHall
14 April 2022 20:52
@WeNurses an international nurse #stayandthrive
@acserrao76
14 April 2022 20:52
#StayAndThrive A2. Embrace their differences, the diversity and be open to learn from them too. So much to learn from other cultures. Everyone’s experience is so important. Make people welcome and they will feel more secure and it helps build that much needed trust in any team https://twitter.com/wenurses/status/1514689698085498881
@EdCoxNHS
14 April 2022 20:52
@publicenema2 Focussing on what we all have in common (which is a great deal), rather than differences. This is key to the positive deviance bundle we are creating #StayAndThrive
@rhianlast
14 April 2022 20:52
RT @acserrao76: #StayAndThrive A2. Embrace their differences, the diversity and be open to learn from them too. So much to learn from other…
@WeNurses
14 April 2022 20:52
@MrsBeautyHall we really liked this from @SimonLittlefie1 today #stayandthrive https://twitter.com/SimonLittlefie1/status/1514659228526469129
@WeNurses
14 April 2022 20:53
RT @publicenema2: #StayAndThrive Nursing is universal. To be RN is like swimming.Once you´ve learned it,you can bearly forget it. Instead o…
@AgencyNurse
14 April 2022 20:53
@WeNurses Maybe not a tool … but helping and supporting them to be part of the team from the word go … have an inclusive team culture #StayAndThrive
@KatyMcDonald01
14 April 2022 20:53
@WeNurses Helping other to be great communicators starts with yourself and being able to understand the needs of others. Cultural awareness is key in this! #StayAndThrive
@rhianlast
14 April 2022 20:53
RT @WeNurses: @MrsBeautyHall we really liked this from @SimonLittlefie1 today #stayandthrive https://twitter.com/SimonLittlefie1/status/1514659228526469129
@Bongicr
14 April 2022 20:53
#StayAndThrive @WeNurses https://twitter.com/WeNurses/status/1514692717984600066
@rhianlast
14 April 2022 20:53
@WeNurses @MrsBeautyHall @SimonLittlefie1 I love this too! ?? #StayAndThrive
@WeNurses
14 April 2022 20:53
RT @AgencyNurse: Well said #StayAndThrive https://twitter.com/publicenema2/status/1514692634933092352
@cathy_walsh123
14 April 2022 20:53
@WeNurses For us to understand and appreciate their culture and traditions and bring it here to share and educate each other. #StayAndThrive
@MrsBeautyHall
14 April 2022 20:54
@WeNurses I also attend communication study days #stayandthrive
@WeNurses
14 April 2022 20:54
Great point. How do we achieve this in practice? #stayandthrive https://twitter.com/LOkoroezi/status/1514692948818022401
@WeNurses
14 April 2022 20:54
RT @J_Critcher: @WeNurses #stayandthrive give time when needed, be patient ,English is not an easy language and avoid using abbreviations
@acserrao76
14 April 2022 20:55
@JaneNewson ?????? that made me laugh I always look for the ‘added H’ but didn’t spot the mistake. But EXACTLY it’s so important to get peoples names right! #StayandThrive
@rhianlast
14 April 2022 20:55
RT @MrsBeautyHall: @WeNurses I also attend communication study days #stayandthrive
@MarcelleTauber
14 April 2022 20:55
@WeNurses By ensuring opportunities to have that voice heard in the organisation and socially. Maybe cultural advocacy might be helpful too. #StayAndThrive
@jomwlever
14 April 2022 20:55
@WeNurses A3. I think it is important to listen. They should feel welcome, valued and treated fairly and be given an equal voice in teams. Twitter is also a great platform for voices to be heard, and it is global. #StayandThrive
@RNChristinaH
14 April 2022 20:55
@EdCoxNHS @WeNurses @TorbaySDevonNHS It's only something we've recently introduced so yet to see results. But yes some have spoken up about some issues which is encouraging. They can also.give advice as walked in their shoes. Helps role modeling & recognition of career progression #stayandthrive
@J_Critcher
14 April 2022 20:56
@AgencyNurse #StayAndThrive be an Ally for our international colleagues
@rhianlast
14 April 2022 20:56
@MrsBeautyHall @WeNurses You are really pro-active, Beauty! That’s fantastic! #StayAndThrive
@MarcelleTauber
14 April 2022 20:56
RT @Kiml71: @AgencyNurse This is what came to my mind too Teresa. We must give the time to listen completely #StayAndThrive
@WeNurses
14 April 2022 20:56
Do others put on or signpost to communication study days? #stayandthrive https://twitter.com/MrsBeautyHall/status/1514693494257893385
@JaneNewson
14 April 2022 20:56
@AgencyNurse @Kiml71 Hugely important imo #StayAndThrive
@dodgerizzy
14 April 2022 20:57
@WeNurses #StayAndThrive It's the core of Nursing. Communicating with patients, relatives, carers and other professionals!
@VBagshaw
14 April 2022 20:57
Brilliant #StayAndThrive top tip ???? https://twitter.com/simonlittlefie1/status/1514659228526469129
@PDEUteam
14 April 2022 20:57
@WeNurses We recently carried out two listening events for our international nursing colleagues. It was a great chance for opinions to be shared, experiences to be heard in a safe space. It was amazing to be a part of ???? #StayAndThrive
@MrsBeautyHall
14 April 2022 20:57
@WeNurses I think so, another method as its free. I have been able to study at a Masters' when I could hardly speak any English until I went to Secondary school #stayandthrive
@rhianlast
14 April 2022 20:57
RT @dodgerizzy: @WeNurses #StayAndThrive It's the core of Nursing. Communicating with patients, relatives, carers and other professionals!
@WeNurses
14 April 2022 20:58
#StayAndThrive and it is... QUESTION 5 "What best practice have you seen in supporting international nurses to be great communicators?" https://t.co/lYRKz37nV7
@LOkoroezi
14 April 2022 20:58
@WeNurses Practically it begins with giving them room to voice their contributions to their patient care, participate in ward/board rounds, challenge patient safety issues no matter which healthcare member is involved, be supported to lead the team/be in charge of shift. #StayAndThrive
@rhianlast
14 April 2022 20:58
RT @AgencyNurse: @Kiml71 There in lies the secret - giving people time :) #StayAndThrive
@rhianlast
14 April 2022 20:58
RT @JaneNewson: @AgencyNurse @Kiml71 Hugely important imo #StayAndThrive
@Bongicr
14 April 2022 20:58
@AgencyNurse @WeNurses Inclusivity so important Teresa indeed - leads to diversity of team, innovations, enhances staff and patient outcome. Everyone wins #StayAndThrive
@nchimamc
14 April 2022 20:58
@WeNurses #stayandthrive 1: being a great communicator is key to everything. Comm is at the centre of all aspects of nursing and human interaction
@publicenema2
14 April 2022 20:59
#StayAndThrive when I work with nursing students in their clinical placements I use this imaginary Pt to create a case story around him. And even if we dont speak a word of common spoken languange,most nurses around the globe recognise him and know exactly what to do. https://twitter.com/WeNurses/status/1514691208387334153 https://t.co/7FI8ufF0YR
@J_Critcher
14 April 2022 20:59
@WeNurses #stayandthrive back to abbreviations some sort of quick guide as to what they mean
@LOkoroezi
14 April 2022 20:59
RT @WeNurses: On to... #StayAndThrive > QUESTION 3 < "How can we ensure that the voices of our International colleagues are heard?" ht…
@WeNurses
14 April 2022 20:59
YES :) #stayandthrive https://twitter.com/EdCoxNHS/status/1514693094956048386
@rhianlast
14 April 2022 20:59
@MrsBeautyHall @WeNurses You should share your story widely, you are an inspiration! #StayAndThrive
@JaneNewson
14 April 2022 20:59
@WeNurses Space, security, reassurance, allyship and comfort to grow and find their voice #StayAndThrive
@rhianlast
14 April 2022 20:59
RT @nchimamc: @WeNurses #stayandthrive 1: being a great communicator is key to everything. Comm is at the centre of all aspects of nursing…
@Kiml71
14 April 2022 20:59
@WeNurses We need to role model it. We need to provide training and support. Some of the processes and platforms we use are complicated even when English is your first language. #StayAndThrive
@acserrao76
14 April 2022 21:00
#StayAndThrive A3. Understand the differences in ways people can interpret your own communication. If you are not approachable how can they come to you for support. Dealing with authority is different in some countries. Have safe anon ways for people to speak up. #Networks too https://twitter.com/wenurses/status/1514691208387334153
@KatyMcDonald01
14 April 2022 21:00
@WeNurses The lived experience of IR nurses is an invaluable tool that we need to listen to and learn from, not only to help improve the experiences of others, but so we can also improve our practices. We have so much to learn from other cultures #StayAndThrive
@WeNurses
14 April 2022 21:00
Great point, thanks for joining and sharing on tonight's #stayandthrive @cathy_walsh123 :) https://twitter.com/cathy_walsh123/status/1514693441497841664
@VBagshaw
14 April 2022 21:00
And when we do give a seat we need to support their confidence to share and challenge #StayAndThrive https://twitter.com/bongicr/status/1514692133277609995
@rhianlast
14 April 2022 21:01
RT @VBagshaw: And when we do give a seat we need to support their confidence to share and challenge #StayAndThrive
@EdCoxNHS
14 April 2022 21:01
@Kiml71 @WeNurses Such an important point @Kiml71 #StayAndThrive
@emmak4
14 April 2022 21:01
By welcoming them & truly making them feel that they are part of our team. Those conversations in the staff room/ general chit chats are so important to get to grips with local dialect & will hopefully help them to feel more confident in their communication. #StayAndThrive https://twitter.com/wenurses/status/1514689698085498881
@rhianlast
14 April 2022 21:01
RT @WeNurses: Great point, thanks for joining and sharing on tonight's #stayandthrive @cathy_walsh123 :)
@RNChristinaH
14 April 2022 21:01
@WeNurses Pre-introduction package, extended supernumerary period alongside preceptorship, mentor and buddy (b5 and b6), work alongside a nurse but lead as the named nurse & other nurse act as assistant, take on link roles, be part of shared governance councils, link courses #stayandthrive
@WeNurses
14 April 2022 21:01
@dodgerizzy Hi and thanks for sharing on #stayandthrive this eve Srah, great to have you with us this eve.
@LOkoroezi
14 April 2022 21:01
@WeNurses Give them room to express themselves, do not suppress them, do not consciously or unconsciously discriminate against them, do not deflate their confidence and enthusiasm, attend to issues/ concerns they raise or escalate. Simply let their voice be heard. #StayAndThrive
@rhianlast
14 April 2022 21:02
RT @acserrao76: #StayAndThrive A3. Understand the differences in ways people can interpret your own communication. If you are not approacha…
@rhianlast
14 April 2022 21:02
RT @JaneNewson: @WeNurses Space, security, reassurance, allyship and comfort to grow and find their voice #StayAndThrive
@rhianlast
14 April 2022 21:02
RT @WeNurses: YES :) #stayandthrive
@JaneNewson
14 April 2022 21:02
@acserrao76 Or right even ??#StayAndThrive
@AgencyNurse
14 April 2022 21:02
@Bongicr @WeNurses 100% #StayAndThrive
@AgencyNurse
14 April 2022 21:03
RT @WeNurses: YES :) #stayandthrive
@WeNurses
14 April 2022 21:03
Brilliant :) thanks for sharing on #stayandthrive @PDEUteam Confident @KatyMcDonald01 @Angied0198 would like to know about your events :) https://twitter.com/PDEUteam/status/1514694339263348742
@MrsBeautyHall
14 April 2022 21:03
@WeNurses By being excellent positive role models with our communication and interpersonal skills #stayandthrive
@MarcelleTauber
14 April 2022 21:03
@WeNurses @AgencyNurse The first thing for me would be have an organisational culture that enables and supports staff confidence, provides safe spaces to air opinion and social activities that help you see the person, not their role. #StayAndThrive
@jomwlever
14 April 2022 21:03
RT @WeNurses: #StayAndThrive and it is... QUESTION 5 "What best practice have you seen in supporting international nurses to be great…
@AgencyNurse
14 April 2022 21:04
@MarcelleTauber @WeNurses Wise words #StayAndThrive
@VBagshaw
14 April 2022 21:04
Love this idea??what does cultural advocacy look like @MarcelleTauber #StayAndThrive https://twitter.com/marcelletauber/status/1514693920223080452
@acserrao76
14 April 2022 21:04
#StayAndThrive A4. #PeerSupport opportunities, time to ask questions, supervision, 1:1 and access to #LivedExperience people ?? so they learn about importance of #Coproduction as early as possible! ?? https://twitter.com/wenurses/status/1514692717984600066
@WeNurses
14 April 2022 21:04
RT @publicenema2: #StayAndThrive when I work with nursing students in their clinical placements I use this imaginary Pt to create a case s…
@rhianlast
14 April 2022 21:04
RT @WeNurses: Brilliant :) thanks for sharing on #stayandthrive @PDEUteam Confident @KatyMcDonald01 @Angied0198 would like to know about…
@EdCoxNHS
14 April 2022 21:04
@MarcelleTauber @WeNurses @AgencyNurse We are seeing a number of Shared Decision Making Councils being established to facilitate these conversations #StayAndThrive
@rhianlast
14 April 2022 21:04
@JaneNewson @acserrao76 It’s been a long day! ?? #StayAndThrive
@rhianlast
14 April 2022 21:05
RT @MrsBeautyHall: @WeNurses By being excellent positive role models with our communication and interpersonal skills #stayandthrive
@rhianlast
14 April 2022 21:05
RT @VBagshaw: Love this idea??what does cultural advocacy look like @MarcelleTauber #StayAndThrive
@WeNurses
14 April 2022 21:05
@emmak4 thanks for sharing this eve on #stayandthrive Emma :)
@rhianlast
14 April 2022 21:05
RT @acserrao76: #StayAndThrive A4. #PeerSupport opportunities, time to ask questions, supervision, 1:1 and access to #LivedExperience peopl…
@WeNurses
14 April 2022 21:06
Remembering please to keep and adding #StayAndThrive to your tweets, could we have your answers please to... QUESTION 6 "How would you positively point out when communication skills may need developing?" https://t.co/IgtwWHoalo
@LOkoroezi
14 April 2022 21:06
@AgencyNurse Sometimes IENs feel there is no need speaking up as nothing would be done about their concerns, unfortunately. This makes them go silent. Managers are key in this aspect. Engage with them, show you have their back if you are a manager, stand with them when needed. #StayAndThrive
@EdCoxNHS
14 April 2022 21:07
@WeNurses Surely a focus on the positive here is key. We focus on pointing out negatives rather than highlighting the times where communication has been tip top! #StayAndThrive
@RNChristinaH
14 April 2022 21:07
@WeNurses Practice Education team working alongside. Frequent 1:1s, adhoc conversations particularly on breaks, teaching of how to escalate concerns and who to, regular feedback particularly praise when shown good communication #stayandthrive
@MrsBeautyHall
14 April 2022 21:07
@rhianlast @WeNurses Very many thanks, please see my profile on Twitter. I student nurse on the year, with 13 awards #stayandthrive
@KatyMcDonald01
14 April 2022 21:09
@WeNurses First we have English language, then we have regional dialects then we have NHS jargon... you could almost count them as 3 different languages! Something to help with all of the above would be a useful place to start! #StayAndThrive
@jomwlever
14 April 2022 21:09
RT @WeNurses: Remembering please to keep and adding #StayAndThrive to your tweets, could we have your answers please to... QUESTION 6…
@WeNurses
14 April 2022 21:09
Come on managers - time to seriously improve then! Thanks for sharing @LOkoroezi #stayandthrive https://twitter.com/LOkoroezi/status/1514696673360072706
@LOkoroezi
14 April 2022 21:09
@WeNurses What my team does is to go to them right on duty, try to engage with them personally to identify their concerns, @TurnbullKathrin is good at arranging a phone conversation or coffee date to engage them more especially 1 on one. Then they feel safe to open up more. #StayAndThrive
@Angied0198
14 April 2022 21:10
@WeNurses Spending time getting to know your colleagues involving them in conversations and social events will help to support their language development being friendly, helpful and encouraging #StayAndThrive
@WeNurses
14 April 2022 21:10
Yes, yes, yes! #stayandthrive https://twitter.com/KatyMcDonald01/status/1514697275884417025
@AgencyNurse
14 April 2022 21:10
@WeNurses I think it’s part of wider conversations around development, which includes recognising strengths, supporting and setting agreed goals. Of course these positive discussions can’t happen without first developing trust and respectful working relationships #StayAndThrive
@AgencyNurse
14 April 2022 21:10
RT @WeNurses: Yes, yes, yes! #stayandthrive
@JaneNewson
14 April 2022 21:10
@EdCoxNHS @WeNurses Perhaps both, like a gentle feedback sandwich? It's good to know if we're getting it wrong rather than just let it slide #StayAndThrive it's good to know how a person likes to receive feedback too before wading in perhaps?
@rhianlast
14 April 2022 21:11
RT @WeNurses: Yes, yes, yes! #stayandthrive
@WeNurses
14 April 2022 21:11
well done @TurnbullKathrin :) #StayAndThrive https://twitter.com/LOkoroezi/status/1514697448257638408
@J_Critcher
14 April 2022 21:11
@WeNurses #StayAndThrive could consider reflective discussion or use of simulation
@acserrao76
14 April 2022 21:11
#StayAndThrive A5. Recruiting them into organisations that are open and not already toxic. We know they exist don’t be that team. Be the ones who works together no matter where people are from. After all we all want to improve #ExpofCare for all. Honest communication helps ?? https://twitter.com/wenurses/status/1514694479390904324
@rhianlast
14 April 2022 21:11
RT @WeNurses: Come on managers - time to seriously improve then! Thanks for sharing @LOkoroezi #stayandthrive
@WeNurses
14 April 2022 21:12
#StayAndThrive ... QUESTION 7 "How can we help our International colleagues to recognise local accents/dialects?" https://t.co/gLuvzqG7ea
@RNChristinaH
14 April 2022 21:12
@WeNurses https://www.forbes.com/sites/ashiraprossack1/2018/08/31/how-to-give-negative-feedback-more-effectively/?sh=11bb8c894163 Constructive feedback - its better to highlight concerns early on than not at all. Praise and recognition when good communication is evident #stayandthrive
@EdCoxNHS
14 April 2022 21:12
@JaneNewson @WeNurses Good point. I have seen the impact of Learning from Excellence schemes where you give positive feedback which is seen and replicated by others who observe #StayAndThrive
@rhianlast
14 April 2022 21:12
@JaneNewson @EdCoxNHS @WeNurses Feedback sandwich a very sound approach! ?? #StayAndThrive
@WeNurses
14 April 2022 21:12
@J_Critcher We have a twitter simulation for our last #StayAndThrive "chat".
@LOkoroezi
14 April 2022 21:13
@WeNurses Take them away from the ward area it makes them feel safer to communicate. We escalate the concerns when there is need to make sure a solution is reached. If the concerns are about workplace improvements, we even escalate higher to make sure right actions are taken.#StayAndThrive
@MarcelleTauber
14 April 2022 21:14
@VBagshaw Individually, by talking responsibility to learn about the cultures of staff and for the organisation to provide opportunities for cultural learning and sharing. #StayAndThrive
@LOkoroezi
14 April 2022 21:14
@WeNurses Be an active listener, don't disrupt. #StayAndThrive
@rhianlast
14 April 2022 21:15
@RNChristinaH @WeNurses Thanks for sharing! ?? #StayAndThrive
@NRCUK
14 April 2022 21:15
@WeNurses It is hard enough for anyone traveling around the UK to understand terms of endearment and appropriate use and variety, so important to help IENs pick this up quickly as it is important and sensitive #StayAndThrive
@WeNurses
14 April 2022 21:15
RT @rhianlast: @JaneNewson @EdCoxNHS @WeNurses Feedback sandwich a very sound approach! ?? #StayAndThrive
@VBagshaw
14 April 2022 21:15
Love to talk to you more about this @LOkoroezi with @KatyMcDonald01 @Angied0198 we are supporting some work #StayAndThrive which supports mangers to better support IENs https://twitter.com/lokoroezi/status/1514696673360072706
@EdCoxNHS
14 April 2022 21:16
@rhianlast @JaneNewson @WeNurses It is so long as key messages don’t get lost. Goes back to earlier point about clear and concise communication. #StayAndThrive
@JaneNewson
14 April 2022 21:16
@bullringbash1 @acserrao76 Personally I think they are great but only if it's meaningful rather than a tick box exercise otherwise it's just a waste of everyone's efforts #StayAndThrive
@LOkoroezi
14 April 2022 21:16
RT @WeNurses: Come on managers - time to seriously improve then! Thanks for sharing @LOkoroezi #stayandthrive
@WeNurses
14 April 2022 21:16
@VBagshaw @LOkoroezi @KatyMcDonald01 @Angied0198 bookmark :) #StayAndThrive
@emmak4
14 April 2022 21:17
@KatyMcDonald01 @WeNurses Absolutely Katy!! I’m trying to teach Caitlin (5) phonics with my Huddersfield accent!! I’d love to see the provision for our colleagues to spend a few weeks getting to grips with their new town/ orientating before coming into the hospital. #StayAndThrive
@WeNurses
14 April 2022 21:18
And finally, for tonight... QUESTION 8 "How would you define being a good communicator?" #StayAndThrive https://t.co/wnNAZ93MTI
@rhianlast
14 April 2022 21:18
#StayAndThrive https://twitter.com/rhianlast/status/1514699471115927557
@jomwlever
14 April 2022 21:18
@WeNurses A7. I can relate to that one! Maybe a handbook would help. I don't think it is possible to avoid using regional terminology for things, and in my experience, I learned more from patients about various terms for food, greetings and toilet needs! #StayandThrive
@AudreyTapang
14 April 2022 21:18
@WeNurses Good sources to learn the dialect are: (1) watch local news (2) encourage them to chat with their colleagues at work and the patients/relatives to familiarise their ears with the dialects and how it sounds and pronounced (3) watch english-based series/movies #StayandThrive
@publicenema2
14 April 2022 21:18
@WeNurses #StayAndThrive Using comedian videos and ??????swear words.
@DeeDavies12
14 April 2022 21:19
@rhianlast @JaneNewson @EdCoxNHS @WeNurses I would encourage that feedback is delivered within the principles of meaningful recognition. #StayAndThrive
@Bongicr
14 April 2022 21:19
@KatyMcDonald01 @WeNurses And different meanings too… I knew a cardigan not a jumper, robots not traffic lights when I came to England ….the list goes on ?? #StayAndThrive
@EdCoxNHS
14 April 2022 21:19
@WeNurses I think this goes back to the earlier point about listening but actually hearing what someone is saying - we listen, but do we always ‘hear’ what is being said #StayAndThrive
@J_Critcher
14 April 2022 21:19
RT @WeNurses: #StayAndThrive ... QUESTION 7 "How can we help our International colleagues to recognise local accents/dialects?" https:…
@nchimamc
14 April 2022 21:19
@WeNurses #stayandthrive A5: on one of the wards, they made sure the IN attended MDT, allowed them to just listen in initially, then they could have a reflection with their mentor and when they were feeling more confident start participating in the discussion on their patients.
@WeNurses
14 April 2022 21:19
great advice... #StayAndThrive https://twitter.com/publicenema2/status/1514699724711997450
@AgencyNurse
14 April 2022 21:20
Someone who makes you feel listening to and heard #StayAndThrive https://twitter.com/wenurses/status/1514699512689819648
@acserrao76
14 April 2022 21:20
#StayAndThrive A6. 1:1 and private. If you have a relationship built then people trust your observations are there to support them to improve. Work on building a trusting team. Where peer support is embraced in the team and people are allowed to challenge in a constructive way. https://twitter.com/wenurses/status/1514696492963012617
@EdCoxNHS
14 April 2022 21:20
@Bongicr @KatyMcDonald01 @WeNurses Like the lunch, dinner and tea differences :) #StayAndThrive
@rhianlast
14 April 2022 21:20
@EdCoxNHS @JaneNewson @WeNurses Checking back after giving feedback can help address this #StayAndThrive
@mynameisAndyJ
14 April 2022 21:20
RT @WeNurses: #StayAndThrive ... QUESTION 7 "How can we help our International colleagues to recognise local accents/dialects?" https:…
@WeNurses
14 April 2022 21:20
RT @AgencyNurse: Someone who makes you feel listening to and heard #StayAndThrive https://twitter.com/wenurses/status/1514699512689819648
@AgencyNurse
14 April 2022 21:20
@EdCoxNHS @WeNurses And do we hear the things that aren’t said ! #StayAndThrive
@rhianlast
14 April 2022 21:21
RT @AgencyNurse: @EdCoxNHS @WeNurses And do we hear the things that aren’t said ! #StayAndThrive
@MarcelleTauber
14 April 2022 21:21
@WeNurses I feel strongly about the social element of communication. Yes, CPE's or an other mentor can work alongside or extra language classes can be provided .... but that's work. I want relaxed, friendly, sociable staff, so contact outside of work is key for me. #StayAndThrive
@mynameisAndyJ
14 April 2022 21:21
Just saying A Very Happy Easter to You ALL xxx #StayAndThrive
@JaneNewson
14 April 2022 21:21
@nchimamc @WeNurses On a communications course I did we had a conversation that was videoed and then the group picked it apart. Everyone was kind and gentle and it was a good way to self assess when played back #StayAndThrive it was quite challenging but fun
@AudreyTapang
14 April 2022 21:21
@WeNurses A definition of being a good communicator is not just by mere listening to what’s being said but also undrstnding all other angles like verbal/nonvrbal cues, body language, know when to offer advice or to just lend ears and most importantly - have an unbiased ears #StayandThrive
@AgencyNurse
14 April 2022 21:22
@mynameisAndyJ You too Andy and congratulations on your recent award #StayAndThrive
@EdCoxNHS
14 April 2022 21:22
@AgencyNurse @WeNurses Wow yes that is powerful. I have certainly had this happen to me before. #StayAndThrive
@WeNurses
14 April 2022 21:22
RT @rhianlast: @EdCoxNHS @JaneNewson @WeNurses Checking back after giving feedback can help address this #StayAndThrive
@LOkoroezi
14 April 2022 21:22
@WeNurses Signpost to relevant trainings and practically book them unto. Sometimes it might not be a training need but a motivation need to actually infuse some confidence. Any and everyone has something to say. Keep encouraging to find a way they feel comfortable to say it.#StayAndThrive
@rhianlast
14 April 2022 21:22
@mynameisAndyJ Happy Easter! ?? #StayAndThrive
@jomwlever
14 April 2022 21:22
@NRCUK @WeNurses I fully agree Nick! As you know, I moved to Manchester from Somerset - both have a variety of terms of endearment. Ones I learned were friendly - Are you alright * Cock? * replace with Cocker, chuck, chick, chicken, flower #StayandThrive
@KatyMcDonald01
14 April 2022 21:23
Love this @emmak4 Integration in to the community before the work place is a brilliant idea ??#StayAndThrive https://twitter.com/emmak4/status/1514699469190832142
@WeNurses
14 April 2022 21:23
@MarcelleTauber have you met @SimonLittlefie1 :) #StayAndThrive
@VBagshaw
14 April 2022 21:24
I refer back to @SimonLittlefie1 - there’s a lot to be said for Soaps and local radio????#StayAndThrive https://twitter.com/WeNurses/status/1514698002606166021
@RNChristinaH
14 April 2022 21:24
@WeNurses 1. Knowledge & expertise leads to confidence 2. Listen more than they speak 3. Focus on understanding what others are saying 4. Pay attention to non verbal cues 5. Aware of misunderstandings & consistency 6. Authentic, respectful & engaging #stayandthrive
@rhianlast
14 April 2022 21:24
RT @nchimamc: @WeNurses #stayandthrive A5: on one of the wards, they made sure the IN attended MDT, allowed them to just listen in initiall…
@LOkoroezi
14 April 2022 21:24
@WeNurses An active listener, hears others and feels heard, gives constructive feedback, motivates and encourages others to lend their voices. Gives others platform to speak. #StayAndThrive
@VBagshaw
14 April 2022 21:24
RT @EdCoxNHS: @Bongicr @KatyMcDonald01 @WeNurses Like the lunch, dinner and tea differences :) #StayAndThrive
@WeNurses
14 April 2022 21:25
Well done to everyone that has shared their views, thoughts and experiences this evening to explore supporting us and our internationally trained nurses to be great communicators via #StayAndThrive https://t.co/8Dz4CFgmfx
@AudreyTapang
14 April 2022 21:25
@WeNurses Building a foundation of trust and comfortability in speaking English in their own accent and reinforcing that English is the language but pronunciation and accent are not just colloquial here but all over the world. Bus or coach means the same thing! #StayandThrive
@NRCUK
14 April 2022 21:25
@jomwlever @WeNurses Important to know the difference between your cocks and your chickens! :) #StayAndThrive
@rhianlast
14 April 2022 21:25
RT @KatyMcDonald01: Love this @emmak4 Integration in to the community before the work place is a brilliant idea ??#StayAndThrive
@jomwlever
14 April 2022 21:25
@LOkoroezi @WeNurses Great to hear! #StayandThrive
@JaneNewson
14 April 2022 21:25
@WeNurses I think this is an absolute night mare and we probably all get it wrong so being gentle with yourself will probably make it easier! Apologise when you get it wrong #StayAndThrive
@VBagshaw
14 April 2022 21:25
Or in fact @EdCoxNHS the difference between a Devon or Cornish cream tea #StayAndThrive taste test?? https://twitter.com/edcoxnhs/status/1514700177197699083
@jomwlever
14 April 2022 21:25
RT @AgencyNurse: Someone who makes you feel listening to and heard #StayAndThrive
@jomwlever
14 April 2022 21:26
RT @WeNurses: And finally, for tonight... QUESTION 8 "How would you define being a good communicator?" #StayAndThrive https://t.co/wnN…
@acserrao76
14 April 2022 21:26
#StayAndThrive A7 I feel secure to ask people to repeat something if I don’t understand. But I have a real mix of people in my life so it’s easier to understand other accents. Encourage people to socialise so that they get to know people outside their usual circle https://twitter.com/wenurses/status/1514698002606166021
@AudreyTapang
14 April 2022 21:26
@WeNurses A little cheat sheet for the common dialects as part of your welcome pack to IENs is a good way to introduce it early, as our parents always say “start them young” #StayandThrive
@publicenema2
14 April 2022 21:26
@WeNurses #StayAndThrive Someone,who is able to communicate both to content and emotion and who is able to read beyond language. And also someone,wo is able to listen and to message both through languange and attitude.
@MarcelleTauber
14 April 2022 21:26
@WeNurses When I worked abroad, it was TV and radio that helped me get my ear in to accents. This is a tough Q, because even if you get the local language right, the patient may not like you using those expressions to address them. I would focus on them less. #StayAndThrive
@RNChristinaH
14 April 2022 21:27
@WeNurses I'd love to know the answer to this - even as a UK citizen I struggle! I guess it's exposure, watch the TV, news. If we were to have a strong accent, be more aware to speak slower & clearer, same goes for them #stayandthrive
@WeNurses
14 April 2022 21:28
Next week's #StayAndThrive is super interesting and looks at how we support our international nurses to adapt to our quite different principles and practices of nursing. Chat info here http://wecommunities.org/tweet-chats/chat-details/5752 same time same place We'll hope to see you there (here). https://t.co/uhRiiajOeZ
@WeNurses
14 April 2022 21:28
Of course, the great thing about communicating via Twitter and #StayAndThrive is it looks so beautiful when you evidence it! Well done everyone, for a bank holiday Thursday eve you brought you A game to #StayAndThrive tonight! https://t.co/LGF282EFrl
@LOkoroezi
14 April 2022 21:28
@VBagshaw @KatyMcDonald01 @Angied0198 Hello Victoria @VBagshaw, I'm more than happy to speak with you. Thanks for reaching out. #StayAndThrive
@AudreyTapang
14 April 2022 21:28
@WeNurses In their first week, we have online encounters to different trust’s support network like Unison, BAME, Chaplain, Library, etc— this way, we are slowly helping them immerse to the language or better yet Geordie :) #StayandThrive
@jomwlever
14 April 2022 21:28
@mynameisAndyJ Thank you Andy. Happy Easter wishes to you too xx #StayandThrive
@JaneNewson
14 April 2022 21:29
@acserrao76 @bullringbash1 I'm getting a little lost, how do you mean? #StayAndThrive
@AgencyNurse
14 April 2022 21:29
WOW - this will be super interesting... again! #StayAndThrive https://twitter.com/WeNurses/status/1514702029259640845
@LOkoroezi
14 April 2022 21:29
RT @VBagshaw: Love to talk to you more about this @LOkoroezi with @KatyMcDonald01 @Angied0198 we are supporting some work #StayAndThrive wh…
@WeNurses
14 April 2022 21:29
@LOkoroezi @VBagshaw @KatyMcDonald01 @Angied0198 Oooo we do love a tweetchat connection :) #StayAndThrive
@mynameisAndyJ
14 April 2022 21:30
@AgencyNurse Thank You Teresa Can I share the video it shows how special you all are #StayAndThrive
@WeNurses
14 April 2022 21:30
This sounds great #StayAndThrive https://twitter.com/AudreyTapang/status/1514702228988305415
@AudreyTapang
14 April 2022 21:30
@WeNurses This is where PNA can reinforce being these IENs’ advocate. Encourage and build an environment where feedbacks will be seen and delivered constructively with a goal to help IENs improve and learn from what was done differently, at first #StayAndThrive
@WeNurses
14 April 2022 21:31
If you missed any questions on tonight's #StayAndThrive you'll find them all here. http://wecommunities.org/tweet-chats/chat-details/5751 You'll also find a list of chat contributors to follow and keep the conversation going as you tweet alongside each other daily. https://t.co/MXKS7ku1LK
@jomwlever
14 April 2022 21:31
@WeNurses Thank you for a great conversation ?? #StayandThrive
@VBagshaw
14 April 2022 21:31
#StayAndThrive ??????amazing & thanks everyone for your thoughts we are work hard to catch-up & learn from you all???????? https://twitter.com/wenurses/status/1514701274679185422
@WeNurses
14 April 2022 21:32
@jomwlever thank you for sharing your experience and support for our amazing internationally trained nurses Jo :) #StayAndThrive
@rhianlast
14 April 2022 21:32
@MrsBeautyHall @WeNurses Sending you every best wish for your future career! ??#StayAndThrive
@WeNurses
14 April 2022 21:33
@VBagshaw thank you for your brilliant supportive input again Victoria :) #StayAndThrive
@LOkoroezi
14 April 2022 21:33
@WeNurses Absolutely look forward to this. Absolutely essential. #StayAndThrive
@AudreyTapang
14 April 2022 21:33
@WeNurses Apart from the massive support each trusts provide their IENS, it would be a great idea to liaise with arts manager or local museums where sometimes they have activities like Language lessons for IENs whose first language isn’t English #StayAndThrive
@nchimamc
14 April 2022 21:33
@WeNurses #stayandthrive A7:market visits, community events and team building days with work colleagues helped me learn Yorkshire. They introduced me to the culture and dialect.
@J_Critcher
14 April 2022 21:33
RT @WeNurses: Next week's #StayAndThrive is super interesting and looks at how we support our international nurses to adapt to our quite di…
@jomwlever
14 April 2022 21:33
@NRCUK @WeNurses There doesn't seem to be any difference which surprised me a bit! #StayandThrive
@JaneNewson
14 April 2022 21:33
@acserrao76 @bullringbash1 Could you say a bit more about that? #StayAndThrive
@NRCUK
14 April 2022 21:33
@SimonLittlefie1 @WeNurses @MarcelleTauber You two should definitely connect :) #StayAndThrive
@MarcelleTauber
14 April 2022 21:34
@WeNurses Open, approachable, gives up and/or shares the floor, asks the right questions, listens, clarifies, learns, is present & consistent and has boundaries that others respect & respects the boundaries of others. #StayAndThrive
@WeNurses
14 April 2022 21:34
@LOkoroezi we hope so :) #StayAndThrive
@acserrao76
14 April 2022 21:34
@JaneNewson @bullringbash1 Oh my comment @JaneNewson was to @bullringbash1 as we know each other. So not so much a list… but really having a chat to find out. Maybe a list helps some people start a conversation but I never want to feel like a tick box exercise #StayAndThrive




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